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Thank you for your email regarding the Club’s ticketing update announcement. Unfortunately we will be unable to provide you with the number of supporters affected.
The Club consulted with supporters on a number of options for allocating tickets for the new season.
As you’re aware, the end of the 2019/20 season and this season have been severely disrupted by the pandemic. This means that we have faced issues such as the cancellation of tickets for games that had to move to behind closed doors, and the cancellation of ticket sales. This has led to significant complexity when considering how now best to allocate tickets and every option available to us would have resulted in some fans being disappointed with the outcome.
We discussed the options in detail with supporters in a number of ticketing fan forums and all options were considered as part of the consultation process. Our aim was to identify a solution that impacted the least number of supporters.
After careful analysis and discussion of the data it was agreed that we should use the 2018/19 season as it was the last Premier League season that was completed with fans in attendance. This was considered by the Club and the fan forums to be the fairest option in the circumstances for the 2021/22 season. The Club therefore made the decision to proceed with this option. Other options considered would have impacted three or more times the amount of supporters.
We are sorry that we couldn’t satisfy everyone as we know that so many fans are keen to get back into the stadium and support the team as soon as possible. We hope that these unprecedented times that have impacted all our fans will never be repeated and that we can revert to a more normal approach again as soon as possible.
The Club will continue to operate a game by game late availability sale that will be open to members to purchase tickets on a first come first serve basis.
Thank you for your continued support.
Does anyone know if any of the fan ticketing groups who had discussions with the club agreed to this, or indicated that it was the best/fairest option?
At least all the cup competitions were completed in full, so moving forward the ticketing arrangement for cup competitions
should be straight forward and fair.
Still in two minds whether or not to renew our memberships for next season, or whether to take the season off if it's going to be a credit less season. I think I'll only be going back next season if the match day experience is back to normal. As much as I want to be back an Anfield again, I don't want to have to be in at a set time, leave when told, be in a severely reduced capacity ground etc etc.