Getting fucked about by TUI at the minute. Was trying to choose our seats for our February holiday, error on the website. Few phone calls last week got told they'd ring us, missed call over the weekend. Spoke to them this morning, flights have been cancelled. Been offered the Tuesday for flights, not ideal as it means kids miss a couple of days of school, and the hotel is on a stop sale, the manager has done an override, but now need the hotel to confirm.
Might just fuck them off, get a full refund and book elsewhere, but we had a two story duplex booked, AI and near to Siam Park/Fanabe/Cristianos, so it was ideal.
Never booking with TUI again.