wrong section? if so, i do apolagise!
was that just a standard o2 person you spoke to or was that after threatening to cancel? Also, is the down grade after 9 months on all contracts ?
Sorry if this is repeating old questions!
Yes you can downgrade, as for what offers you can get, no one on an internet forum can help you, those on the phones can help you
remember, if you ring up and threaten to leave you have the best chance of a good deal, if they offer you a good one, then take it, if you dont then ask to leave.
If they still wont, then still ask to leave, and push your luck, you can always ring up a few hours later and say you have decided to stay
However ringing up and saying I want an offer my mate got, or an offer i heard a lad on a forum got is unlikely to work.