Topic: Friends and Family

[John C]

Can I add someone to my friends and family now or is it only possible at the start of the season?

As an ST holder, for some reason you couldn't add last season but I think you this season.
If you're having difficulties, get the member to add the ST holder as their F&F and they should appear by default on the ST holders F&F list then.

[sirjames]

Anyone had any luck in adding to their friends and family list after the deadline? - Just been on the live chat and been told its not possible, very unhelpful - said it 'defeats the point of the deadline'

But what is the point of the deadline? - Seems unreasonable to ask me to know which friends will be available 9 months ahead of the games, especially with scheduling changes with the TV.

Last season i managed to add someone to the list towards the end of the season ...don't know what the difference is this year.

[ABJ]

Anyone had any luck in adding to their friends and family list after the deadline? - Just been on the live chat and been told its not possible, very unhelpful - said it 'defeats the point of the deadline'

But what is the point of the deadline? - Seems unreasonable to ask me to know which friends will be available 9 months ahead of the games, especially with scheduling changes with the TV.

Last season i managed to add someone to the list towards the end of the season ...don't know what the difference is this year.

Its been closed for all lowly members since the deadline but had remained open ever since for all seasies...make of that what you will.

[AR48]

Is Ev available to forward/distribute yet?

[anfieldpurch]

Is Ev available to forward/distribute yet?

Nope, not even been loaded onto passes yet...

[sirjames]

Its been closed for all lowly members since the deadline but had remained open ever since for all seasies...make of that what you will.

I’m a season ticket holder and didn’t seem to bother the girl on chat, she just said ‘no, deadline passed’

[ABJ]

I’m a season ticket holder and didn’t seem to bother the girl on chat, she just said ‘no, deadline passed’

Thats an interesting one as every seasie that I know is still able to add to their f&f, which is the complete opposite to every member.

[elmothered1]

Yeah i added 2 day before union game and forwarded tickets on that night and it worked

[upthereds1993]

But what is the point of the deadline? - Seems unreasonable to ask me to know which friends will be available 9 months ahead of the games, especially with scheduling changes with the TV.

Supposedly it's to combat touts, as the seller wouldn't personally know who has bought the ticket and transactions typically take place near the date of the game. Far as I'm aware though the touts have just gone back to doing what they did in basically every other season apart from 21-22, which is handing over their physical ticket (in this case a smartphone) and collecting it after the game. So all's it's really done is make things more inconvenient and difficult for your average supporter who is trying to source a spare from a mate of a mate

[sambhi92]

Nope, not even been loaded onto passes yet...

Really? Options seems to available for me?

[LFCagro77]

Nope, not even been loaded onto passes yet...

My pass is now showing everton as normal

[anfieldpurch]

My pass is now showing everton as normal

Mine still shows USG even after a hard refresh and on the account screen, says "not printed"

Really? Options seems to available for me?

Distribute is still greyed out and Forward doesn't actually let you yet

[sambhi92]

Mine still shows USG even after a hard refresh and on the account screen, says "not printed"
Distribute is still greyed out and Forward doesn't actually let you yet

The distribute option isnt greyed out for me. Must be something odd going on!

[paulgil23]

I can’t go this weekend annoyingly and need to forward from my season ticket to my mate who is on my list.
I also can’t use the forward option yet. Can click on the Everton game check box and click the first forward button, but then after that I can’t click the next forward button to progress.
So crap with only a few days before the game. My mate not sure whether to make travel plans cos he doesn’t know if he’s actually getting a ticket.
Absolute shambles as usual, different and random experience for everyone it seems, and poor communication.
They basically want everyone to sell their ticket back to the club because of the Annie Road situation and not forward to mates, but they won’t admit that obviously.

[SuperStevieNicol]

Anyone got any clue why the Everton game tickets can’t be forwarded? Gone in to my account and selected the ticket but then the forward button is just greyed out.

[Barneylfc∗]

Anyone got any clue why the Everton game tickets can’t be forwarded? Gone in to my account and selected the ticket but then the forward button is just greyed out.

Probably because of the Annie Road stuff.

[anfieldpurch]

Anyone got any clue why the Everton game tickets can’t be forwarded? Gone in to my account and selected the ticket but then the forward button is just greyed out.

Mine is showing as "not printed" so assuming when that changes, you can forward

[Scorpioxx]

Anyone got any clue why the Everton game tickets can’t be forwarded? Gone in to my account and selected the ticket but then the forward button is just greyed out.

I assuming that until they cancel the tickets of all those affected  in the AU ( on the ticketing system),they can’t enable Ticket Forwarding , or even push the games out to NFC passes.

[mrcraigbutler]

Ticket forwarding is enabled now for Everton

[walterwhite]

Ticket forwarding is enabled now for Everton

Only to 4+ accounts I think

[paulgil23]

Can confirm this is now working for season tickets as well. Just forwarded mine for Saturday to a mate.

[JimmyGrunt]

Only to 4+ accounts I think

Whats 4+? I’m having an issue forwarding mine and i suspect its this. The error i’m getting is:


“ The maximum quantity has been exceeded by Mr ********.
To fix this issue, please allocate the additional items to eligible Friends and Family or remove them from your basket.
Sorry, you cannot buy any more tickets to event Liverpool v Everton 21/10/2023 12:30.
Sales to this event are limited  to 0 tickets per event per history per item owner.”

[paulgil23]

Think it sometimes says this error message when the person you’re trying to send it to either hasn’t downloaded the NFC pass or it has expired in their wallet.

Whats 4+? I’m having an issue forwarding mine and i suspect its this. The error i’m getting is:


“ The maximum quantity has been exceeded by Mr ********.
To fix this issue, please allocate the additional items to eligible Friends and Family or remove them from your basket.
Sorry, you cannot buy any more tickets to event Liverpool v Everton 21/10/2023 12:30.
Sales to this event are limited  to 0 tickets per event per history per item owner.”

[walterwhite]

Whats 4+? I’m having an issue forwarding mine and i suspect its this. The error i’m getting is:


“ The maximum quantity has been exceeded by Mr ********.
To fix this issue, please allocate the additional items to eligible Friends and Family or remove them from your basket.
Sorry, you cannot buy any more tickets to event Liverpool v Everton 21/10/2023 12:30.
Sales to this event are limited  to 0 tickets per event per history per item owner.”

That was an issue earlier, you could only forward to people who had tickets cancelled but they fixed it all working now

[sidneyroughdiamond]

When will ticket forwarding be available for the Nottingham Forest game ?

[RainbowFlick]

forwarded one of our tickets. they have a GA pass and it was 'loaded' onto that when we forwarded. still a blank pass on her phone though. it's in her account (i know it doesn't matter if it's in her account, but she's just a bit worried)

my personal ticket is updated. not sure if GA ones take longer or are still pending?

[Philipm20]

When will ticket forwarding be available for the Nottingham Forest game ?

Showing available on mine now

[Rhi]

Random question, but is there a cut-off for registering a new account and using it to go to the match on a transfered ticket? I'm after a spare for Thursday night for one of my brother's colleagues. He's never been before and will never get the chance to go again (he's Egyptian and over for the week for work). So I'm hoping something's going to come up over the next 36 hours or so, but then I'll obviously need to get him to set up an account, download the fancard etc. Is there like a cut-off where he won't be able to do that in time to get in the ground?

Cheers.

[anitrella]

Random question, but is there a cut-off for registering a new account and using it to go to the match on a transfered ticket? I'm after a spare for Thursday night for one of my brother's colleagues. He's never been before and will never get the chance to go again (he's Egyptian and over for the week for work). So I'm hoping something's going to come up over the next 36 hours or so, but then I'll obviously need to get him to set up an account, download the fancard etc. Is there like a cut-off where he won't be able to do that in time to get in the ground?

Cheers.

not sure if there’s a cut off, but would suggest setting up the account anyway so it’s ready? Sure there’ll be some spares I’ve seen a few already

[only6times]

Can my lad transfer his ticket to my phone( both season ticket holders)? Wanna take grandson .

[SnowGoon]

Can my lad transfer his ticket to my phone( both season ticket holders)? Wanna take grandson .

Yeah, you would need him to login and download the pass on your phone though (if you both have android or Apple he’ll need to delete it first, if different you can have it on both).

Alternatively, you or your son could create your grandson an account, add his dad to f&f, download the free general admission pass, and then forward the ticket to him.

[only6times]

Yeah, you would need him to login and download the pass on your phone though (if you both have android or Apple he’ll need to delete it first, if different you can have it on both).

Alternatively, you or your son could create your grandson an account, add his dad to f&f, download the free general admission pass, and then forward the ticket to him.

Ta la.

[RebeccaLFC]

Am I right in thinking you no longer need to double add for family and friends, like years ago you had to add the person, and they had to add you. Am I right in thinking that adding them to your family and friends will add you to their family and friends

[Barneylfc∗]

Am I right in thinking you no longer need to double add for family and friends, like years ago you had to add the person, and they had to add you. Am I right in thinking that adding them to your family and friends will add you to their family and friends

Yeah, just one person at either end adds on to both accounts

[vicar]

Anyone having problems transferring a ticket through friends and family?
I'm getting an error claiming the person has too many tickets... saying it exceeds the limit of "0 allowed for this event" .... 

[elmothered1]

could be they dont have a gen admission nfc pass downloaded?? whenever ive had that msg thats been the issue

[vicar]

could be they dont have a gen admission nfc pass downloaded?? whenever ive had that msg thats been the issue

Yeah, thought that but checked and they had - will get on to the ticket office tomorrow I guess.

[LFC_R_BOSS]

How do you link each other? I’ve got loads on my f&f but can’t remember how you link so you can buy tickets.
Anyone know?
Thanks

[ScubaSteve]

How do you link each other? I’ve got loads on my f&f but can’t remember how you link so you can buy tickets.
Anyone know?
Thanks

Unless you’re trying to added a new member who has 14 days from registration, then you have missed the cut off point which is at the start of the season to link any F&F

[redgriffin73]

How do you link each other? I’ve got loads on my f&f but can’t remember how you link so you can buy tickets.
Anyone know?
Thanks

If they're on your F&F you can buy for them, just select the number of tickets and change names in the drop down menu.