Thing is they don't organise it properly, don't send enough staff or anything
They haven't got the faintest clue or care as to how hard they make it. Lots of people on day trips, or fly all over the place to get cheap flights, or stay outside of a city for cheapness. Tough shit where LFC are concerned
yep. as nice as the ticket office staff generally are when you meet them, they've made it as difficult as possible for normal fans. we're all on holiday, a potential three hours wasted in your trip for travelling to/from a hotel and queueing isn't acceptable. randomise collection if necessary.
i personally hate queuing but must be hell for people who are anxious around crowds or have medical issues etc.
pointless as well if people can continue to be nominated for the credit. but if it ever drops to members now, it will be a huge scrap.