Topic: Members Sales

[30fiver]

Yes that’s been me and my son at various times, tickets bought from the club that for some reason don’t scan. I missed twenty minutes of a game last season due to this.

Yeah will be a chunk of random checks, targeted checks, fake tickets etc

Reality is a lot of the fakes will have tried going in early and queued and left the ticket office by that point

The ones just let down and promised refunds be the ones queueing asking if there's any available etc or reporting people

[Rodneyhide]

Yes that’s been me and my son at various times, tickets bought from the club that for some reason don’t scan. I missed twenty minutes of a game last season due to this.

Happened to my wife and I prior to Luton in the kemlyn. We weren't the only ones. The steward said 500 but not sure that many but there were long queues. The club had to clue to why they weren't scanning, or so they said.   

[Claire.]

few just been up for Thursday and finally managed to get one.

[mighty magpie]

Manage to basket a credit there but it wouldnt let me assign to most of my friends. Found one that worked. Another strange mistake by TO.

Limited to 0 and those people had no tickets...

[30fiver]

Manage to basket a credit there but it wouldnt let me assign to most of my friends. Found one that worked. Another strange mistake by TO.

Limited to 0 and those people had no tickets...

Had they registered for the late sale? have to have registered

[ABJ]

Manage to basket a credit there but it wouldnt let me assign to most of my friends. Found one that worked. Another strange mistake by TO.

Limited to 0 and those people had no tickets...

Had they all registered to buy for Sheff U though?

[Claire.]

not too bothered as I won't make 13 now but is a tick on the seat map a credit? I saw something about the new design they haven't sorted it yet but can't remember what thread it was all in to look back.

[30fiver]

not too bothered as I won't make 13 now but is a tick on the seat map a credit? I saw something about the new design they haven't sorted it yet but can't remember what thread it was all in to look back.

In your basket it tells you its a season ticket seat or not on the ticket

[swoopy]

In your basket it tells you its a season ticket seat or not on the ticket

That's new then as part of the website design, and a positive change too.

[Claire.]

In your basket it tells you its a season ticket seat or not on the ticket

Ta, can't remember what it said so good job it doesn't matter

[Rafas3leggedtable]

Sounds like you are all good although I'm unsure how you downloaded both tickets from only one membership. As long as you have both tickets in your google or apple wallet then you're fine.

Apple is NFC only, google will give you option to use NFC or the barcode.

Many thanks for that - put my mind at ease a bit. We are linked (the cards) and I did purchase both tickets

[mighty magpie]

Had they registered for the late sale? have to have registered

Yes they had all registered.

My thinking is that i wasnt lead booker on their registration.
The one that was successful, i was lead booker.

[mighty magpie]

In your basket it tells you its a season ticket seat or not on the ticket

A great improvement amongst all the issues

[DOG-LFC8]

The Sheffield United game has now stopped showing on the games menu for my friend. He has registered interest and had access to the Sheff Utd hall map until today. Now only Atalanta showing and hall map link won't work so now he can't buy Sheff Utd and anyone who tries to buy for him is gettin that "Max quantity exceeded, limited to 0 tickets per event". Absolute joke

[30fiver]

Yes they had all registered.

My thinking is that i wasnt lead booker on their registration.
The one that was successful, i was lead booker.

Successful for what?

I mean register for the late availability sale a couple week ago, not the ballot back in December

[30fiver]

That's new then as part of the website design, and a positive change too.

Looks like this

[30fiver]

No fucking about.... emails are out for 2024/25 membership renewals for those who's on-file payment cards expire before end of April and have Auto Renew enabled

Asking them to update card info etc

[1964allezallezallez]

The Sheffield United game has now stopped showing on the games menu for my friend. He has registered interest and had access to the Sheff Utd hall map until today. Now only Atalanta showing and hall map link won't work so now he can't buy Sheff Utd and anyone who tries to buy for him is gettin that "Max quantity exceeded, limited to 0 tickets per event". Absolute joke

Hall map still works for me

[DangerScouse]

No fucking about.... emails are out for 2024/25 membership renewals for those who's on-file payment cards expire before end of April and have Auto Renew enabled

Asking them to update card info etc

Yeah, got mine earlier.

[Jm55]

No fucking about.... emails are out for 2024/25 membership renewals for those who's on-file payment cards expire before end of April and have Auto Renew enabled

Asking them to update card info etc

Got one myself.

What’s the score with this, if they don’t auto renew it by 30 April so I lose the membership and the loyalty or do I get a period of time to just sort it myself?

[DOG-LFC8]

The Sheffield United game has now stopped showing on the games menu for my friend. He has registered interest and had access to the Sheff Utd hall map until today. Now only Atalanta showing and hall map link won't work so now he can't buy Sheff Utd and anyone who tries to buy for him is gettin that "Max quantity exceeded, limited to 0 tickets per event". Absolute joke.

Another strange twist to this. A friend who bought a returned ST for Sheff Utd can forward the ticket. And when he tries to forward to the above aforementioned friend who gets the "max quantity exceeded, limited to 0 tickets per event" it allows him to do it no problem, no error at all. But when that friend tries to buy in the drop or get forwarded a ticket with a credit that limited to 0 tickets per event error keeps coming up. Very odd

[30fiver]

Got one myself.

What’s the score with this, if they don’t auto renew it by 30 April so I lose the membership and the loyalty or do I get a period of time to just sort it myself?

Can buy a membership whenever and keep the points, just need to make sure you buy it in time to register for ACS and 13+ registrations etc which is usually starting in June

[mighty magpie]

Successful for what?

I mean register for the late availability sale a couple week ago, not the ballot back in December

Successful as in i was able to buy today.

Yeah i understood what you meant. I'd 10 people on f+f who registered for late sale. all of these except 1 was showing error.

[Ab125]

Another strange twist to this. A friend who bought a returned ST for Sheff Utd can forward the ticket. And when he tries to forward to the above aforementioned friend who gets the "max quantity exceeded, limited to 0 tickets per event" it allows him to do it no problem, no error at all. But when that friend tries to buy in the drop or get forwarded a ticket with a credit that limited to 0 tickets per event error keeps coming up. Very odd

Forwarding is blocked to members who registered for additional sale

Fuck knows what the club is up to. Shambolic.

[30fiver]

Successful as in i was able to buy today.

Yeah i understood what you meant. I'd 10 people on f+f who registered for late sale. all of these except 1 was showing error.

Very odd then, I'd get them to get onto live chat

[Annie Road 64]

Every time a seat becomes available , I get a message saying { Please make sure your number of seats you are after is correct?) Its got total seats +1 but still wont let me buy .

[mighty magpie]

Every time a seat becomes available , I get a message saying { Please make sure your number of seats you are after is correct?) Its got total seats +1 but still wont let me buy .

Just means someone beat you to it

[ScubaSteve]

Of all the ridiculous things the club has done, this has to be up there. So the people who are most engaged with going to a match, who signed up for a chance to buy are now denied, whereas any Joe Punter linked on F&F (or who creates a new account for the sake of it) can receive a ticket. Absolute bonkers.

The club never disappoints and always makes the right decisions 

No sympathy for those who have bought from touts and not got in. Feeding the touts should never be rewarded

Honestly hoping there’s a dip in demand when Klopp goes. Happy for there to be less hospitality in the ground too

[Schmarn]

The “unknown error” soft block is happening much sooner. 30 secs of refreshing and it’s on.

[stopbabeltime]

Perks of working night shift, just got a ticket.

[DOG-LFC8]

Perks of working night shift, just got a ticket.

Credit or ST?

[stopbabeltime]

Credit or ST?

ST

[pistol]

The club never disappoints and always makes the right decisions 

No sympathy for those who have bought from touts and not got in. Feeding the touts should never be rewarded

Honestly hoping there’s a dip in demand when Klopp goes. Happy for there to be less hospitality in the ground too

Has that not been removed for everyone now?  I thought it was an error as moved seemed to be able to forward again yesterday.

[mighty magpie]

Very odd then, I'd get them to get onto live chat

I did, round and round in circles and then they just spun the GDPR line and said they couldn't help me buy a ticket for my friends.

Tickets limited to 0 should never be the case for league games outside of the 4+.

It's a disgrace.

We seen similiar issues with one of the FA cup games.

[ScubaSteve]

I did, round and round in circles and then they just spun the GDPR line and said they couldn't help me buy a ticket for my friends.

Tickets limited to 0 should never be the case for league games outside of the 4+.

It's a disgrace.

We seen similiar issues with one of the FA cup games.

I kept getting this for Brighton. No idea what’s going on and why that message keeps appearing when I try to add tickets to my basket.

Not bought a ticket through any late sales since the site updated…makes me a bit anxious. Thankfully for Europe, I’m on the ACS

[RainbowFlick]

anyone recently signed up to a membership and fancy sharing me their MyLFC code? 

my renewal code never worked and nobody at the TO seems to know what to do when i've asked annoyingly

[didopich]

Atalanta big drop in ani road now

[ABJ]

Forwarding is blocked to members who registered for additional sale

Fuck knows what the club is up to. Shambolic.

No its not. I just forwarded a mates ticket for tomorrow to my lad without any issues whatsoever.

[swoopy]

Sounds like another Southampton FA cup situation again where they've got the website configured to do different things for different people.

[ABJ]

Sounds like another Southampton FA cup situation again where they've got the website configured to do different things for different people.

Sounds about right, as unpredictable as ever.