A great - but gut-wrenching - piece of writing.
Without wanting to go off topic, I do want to say that I think it's worthy of note to see how the internet has grown to be a massive tool for good (and for bad, too, sadly). Not only for campaigning and bringing an issue to wider public attention, but for people affected by a common tragedy to be more [searching for & failing to find the right word, so will say...] connected.
Imagine if, in the aftermath of Hillsborough, there'd been forums like RAWK, where survivors could share (anonymously, from a place that felt safe) their experiences, and also read the experiences of other survivors so that they didn't feel so isolated. Where people could not only collate information about the events that day to build an accurate, contemporaneous picture, but prepare each other to repel the lies emanating from SYP and their political supporters.
I think a lot of heartache for relatives/friends and for survivors could have been lessened.
As it is, the benefit of the internet has been felt belatedly, not just through the campaigning element that definitely added weight to the JFT96 fight, but through fans and the wider public being granted information that has led to a greater understanding of the turmoil faced by survivors.