Author Topic: FA cup tickets stolen. (Read 105696 times)

AdamBrunt · « **Reply #720 on:** May 10, 2006, 09:32:03 am »

Quote from: fru on May 10, 2006, 08:49:53 am

Did they turn up with the postie or in a royal mail van?

Postie - like all the other registered post I get does.

The only time a van comes to my house is if the parcel is too big for a postman to carry.

AFAIK, registered/secured doesn't affect how the letter is delivered you - just what happens if it doesn't arrive. If the postie can carry it - the postie delivers it.

classycarra · « **Reply #721 on:** May 10, 2006, 09:36:36 am »

by all accounts, it seems the ballot is going to go ahead. delayed of course. god knows whether the TO have taken any tickets out for us who've had their tickets pinched. I just want to know!!! How long have we waited, five days since my tickets were stolen, and still no idea what the hell is going on.

the mighty kemlyn · « **Reply #722 on:** May 10, 2006, 09:39:21 am »

Quote from: Jonathan Hall on May 9, 2006, 11:13:46 pm

Incorrect. How many of the ones sent out were bundled together. Our supporters club qualified for about 30 tickets for this final, all of them gone. There won't be 1600 single envelopes.

why does a supporters club qualify for tickets when it should be based on its members loyalty? giving tickets to an institution takes away opportunities for individual fans and smacks of hypocrisy.

Stretch Armstrong · « **Reply #723 on:** May 10, 2006, 09:42:04 am »

Quote from: classycarra on May 10, 2006, 09:36:36 am

by all accounts, it seems the ballot is going to go ahead. delayed of course. god knows whether the TO have taken any tickets out for us who've had their tickets pinched. I just want to know!!! How long have we waited, five days since my tickets were stolen, and still no idea what the hell is going on.

Sorry late back to the forum - how do you know the ballot is happening

My friend is a mate of somebody in the TO - he was getting a ticket off them through their 4 friend and family tickets BUT he's just been told theTO staff have had thier allocation of 4 taken off them due to the stolen tickets

So its not just us effected by this it seems

classycarra · « **Reply #724 on:** May 10, 2006, 09:42:48 am »

Quote from: the mighty kemlyn on May 10, 2006, 09:39:21 am

why does a supporters club qualify for tickets when it should be based on its members loyalty?

it probably is based on loyalty, anyway can we keep this thread so its about the stolen tickets, and any news direct from the TO

Quote from: Stretch Armstrong on May 10, 2006, 09:42:04 am

Sorry late back to the forum - how do you know the ballot is happening

My friend is a mate of somebody in the TO - he was getting a ticket off them through their 4 friend and family tickets BUT he's just been told theTO staff have had thier allocation of 4 taken off them due to the stolen tickets

So its not just us effected by this it seems

Just going by what someone said in the ballot thread. hope they contact us about our tickets soon!

Jon G · « **Reply #725 on:** May 10, 2006, 09:44:18 am »

I would guess that everyone on the supporters club qualified. Knowing Jon alot of that supporters club have season tickets

kopite4eva · « **Reply #726 on:** May 10, 2006, 09:45:30 am »

I'll try and keep this low-key so not to upset any that have been told their tix have been stolen but..

Bought tickets at 5pm on Thursday on the phone. They have just arrived by Spec delivery, delivered by my postie this morning.

They are in block L39.

Panic now over, for me anyway.

Hightown Phil · « **Reply #727 on:** May 10, 2006, 10:00:13 am »

Quote from: the mighty kemlyn on May 10, 2006, 09:39:21 am

why does a supporters club qualify for tickets when it should be based on its members loyalty? giving tickets to an institution takes away opportunities for individual fans and smacks of hypocrisy.

That particular supporters club qualified.

stevied · « **Reply #728 on:** May 10, 2006, 10:04:40 am »

I am one of the 1600 and i am now totally fed up, i was going to go to Cardiff on Saturday regardless but now feel that any chance of getting a valid ticket on the day is now in serious doubt, it doesnt look like the Millenium powers to be will do anything about the tickets, i do have sympathy with them as 1600 poor bastards would have to be asked to leave and i cant imagine that would be my cup of tea minutes before the Cup Final, this week is supposed to be the best week of the year all the tension and anticipation of Cardiff but its all gone flat for me and loads of lads, to those lucky enough to have a ticket enjoy the day and when singing YNWA turn the volume up by 1600 times to make up for your mates that are going to be sat wallowing in pools of self pity in alehouses all over the place, Cmon redmen,rafa and the boys lets not let those hammers have an enjoyable day......please for our sakes

ceecee · « **Reply #729 on:** May 10, 2006, 10:16:36 am »

Alright all,
Here is some news that may give some of you hope I received the phone call from the Club saying that unfortunately my tickets were in the stolen lot, been sweating ever since this morning postie knocks on my door and hands me my tickets to sign for!!! You could have just knocked me out with a feather. After picking my jaw up from the floor, I phoned the club to make sure that they hadn't been cancelled and the girl I got through to was just as surprised as me that I had them and confirmed that they are valid, the other bit of info she gave me was that FA cup tickets cannot be cancelled and she couldn't understand why this was being said. Now hopefully this may mean that some people who have been told their tickets are stolen may find that they actually still turn up. I hope so anyway.

AJ · « **Reply #730 on:** May 10, 2006, 10:20:05 am »

But does that not mean that your ticket will now be logged as a stolen one, therefore meaning you will be in for some shit on saturday?

Red Cofi Dre · « **Reply #731 on:** May 10, 2006, 10:20:26 am »

Quote from: ceecee on May 10, 2006, 10:16:36 am

Alright all,
Here is some news that may give some of you hope I received the phone call from the Club saying that unfortunately my tickets were in the stolen lot, been sweating ever since this morning postie knocks on my door and hands me my tickets to sign for!!! You could have just knocked me out with a feather. After picking my jaw up from the floor, I phoned the club to make sure that they hadn't been cancelled and the girl I got through to was just as surprised as me that I had them and confirmed that they are valid, the other bit of info she gave me was that FA cup tickets cannot be cancelled and she couldn't understand why this was being said. Now hopefully this may mean that some people who have been told their tickets are stolen may find that they actually still turn up. I hope so anyway.

Maybe the thief was after a few credit cards and decided to re-post the other letters

Martin · « **Reply #732 on:** May 10, 2006, 10:20:34 am »

Seems odd how nobody I can see has mentioned the price of the tickets which have been robbed yet - or am I mistaken..? $:-\$

Around 2230 hours last night, whilst I was on msn, a friend told me that it had just been released on the radio (dunno which station..) that all the tickets were £90 options..

Is this true? Has anyone heard..?

fru · « **Reply #733 on:** May 10, 2006, 10:23:20 am »

Quote from: Martin on May 10, 2006, 10:20:34 am

Seems odd how nobody I can see has mentioned the price of the tickets which have been robbed yet - or am I mistaken..? $:-\$

Around 2230 hours last night, whilst I was on msn, a friend told me that it had just been released on the radio (dunno which station..) that all the tickets were £90 options..

Is this true? Has anyone heard..?

I presumed they were all different price brackets.

Still no tickets for me yet..

Stretch Armstrong · « **Reply #734 on:** May 10, 2006, 10:25:21 am »

I emailed the ticket office on Monday and they confirmed my ticket wasn't stolen

Just received another email off them saying if my ticket hasn't arrived to call them immediately and gave me a customer service number(can't get an operator at present)

How do they know my unstolen ticket hasn't arrived?

Not liking this!!!!!!

kopite4eva · « **Reply #735 on:** May 10, 2006, 10:26:53 am »

Quote from: Martin on May 10, 2006, 10:20:34 am

Seems odd how nobody I can see has mentioned the price of the tickets which have been robbed yet - or am I mistaken..? $:-\$

Around 2230 hours last night, whilst I was on msn, a friend told me that it had just been released on the radio (dunno which station..) that all the tickets were £90 options..

Is this true? Has anyone heard..?

Just for clarity, mine were £65 tickets. bought thurs, supposedly to be sent out spec del on Friday, yet arrived today.

classycarra · « **Reply #736 on:** May 10, 2006, 10:27:11 am »

Quote from: Martin on May 10, 2006, 10:20:34 am

Seems odd how nobody I can see has mentioned the price of the tickets which have been robbed yet - or am I mistaken..? $:-\$

Around 2230 hours last night, whilst I was on msn, a friend told me that it had just been released on the radio (dunno which station..) that all the tickets were £90 options..

Is this true? Has anyone heard..?

our two are 65 quid ones

Martin · « **Reply #737 on:** May 10, 2006, 10:29:27 am »

Seems like what was passed on isn't valid/wasn't heard correctly then!

Apology to anyone concerned etc with what I said..

robbie77 · « **Reply #738 on:** May 10, 2006, 10:36:33 am »

Quote from: kopite4eva on May 10, 2006, 09:45:30 am

I'll try and keep this low-key so not to upset any that have been told their tix have been stolen but..

Bought tickets at 5pm on Thursday on the phone. They have just arrived by Spec delivery, delivered by my postie this morning.

They are in block L39.

Panic now over, for me anyway.

Were you in the ballot

Anthony · « **Reply #739 on:** May 10, 2006, 10:42:53 am »

I've just sent an email to the Office of Fair Trading.

Dear Sirs,

As a Liverpool Supporter I would be grateful to know if there is anything you can do to intervene in the situation many of my fellow Fans find themselves in.

Last Friday a number of FA Cup Final tickets, believed to be about 1,600, were stolen from a Royal Mail van in Liverpool. However, despite the fact that it is acknowledged these tickets have not been delivered, the Fans who have bought these tickets have been informed that they will not now be allowed to attend the match because the Millennium Stadium authorities in Cardiff are refusing to issue duplicate tickets.

I have seen your leaflet about "Unfair Terms in Consumer Entertainment Contracts" on your website (http://www.oft.gov.uk/NR/rdonlyres/B951DDD1-0866-44D1-992E-4F9ADAA5B4C5/0/oft691.pdf) and believe that the refusal to issue the tickets that have been purchased but demonstrated not to have been safely delivered amounts to an unfair penalty and restriction. Since these are tickets that are being issued all over the country and in view of the short amount of time available to take action would it be proper for the OFT rather than individual Trading Standards Organisations to act in this case?

I realise that there are going to be murky issues regarding who should take responsibility for the contracts these Fans have entered - Liverpool FC, The FA, The Millennium Stadium authorities or the Royal Mail. However, unless urgent action is taken to enforce these contracts, 1,600 of my fellow Supporters are going to miss out on their day in Cardiff.

I thank you for your kind attention.

Yours Faithfully

Anthony...

Now I'm not one of the fans waiting for a stolen ticket - I'm just writing as an interested observer so I'll probably get the brush off BUT the booklet I referred to in the email suggests that you should actually contact your Trading Standards Office if you wish to complain so I would suggest anybody with a stolen ticket, particularly those living in Liverpool should contact their Trading Standards Office. (See my PS below)

I'll let you know if I get any response - good luck in the meanwhile!

PS - Autoreply received

PLEASE NOTE THAT THIS IS AN AUTOMATIC ACKNOWLEDGEMENT

Thank you for your e-mail.

This is to notify you that it has been received by the Enquiries Unit at the Office of Fair Trading.

Enquiries relating to the Competition Act 1998 and the Enterprise Act 2002 will be passed to the relevant branch within OFT.

For standard enquiries, we will respond to you within 10 working days. For requests for information under the Freedom of Information Act, we will respond to you within the statutory limit of 20 working days.

The OFT cannot give advice to consumers about their particular disputes or assist them to obtain redress. Consumers are often best advised, in the first instance, to seek to resolve disputes directly with the traders themselves. If you need advice about your consumer rights, we usually recommend you contact Consumer Direct or your local citizens' advice bureau. Consumer Direct is a telephone (08454 04 05 06) and online (http://www.consumerdirect.gov.uk) advice and information service for consumers in Great Britain.

kopite4eva · « **Reply #740 on:** May 10, 2006, 10:43:29 am »

Quote from: robbie77 on May 10, 2006, 10:36:33 am

Were you in the ballot

No, was eligable through my KOP ST with 2 creds.

Stretch Armstrong · « **Reply #741 on:** May 10, 2006, 10:47:59 am »

FFS - Got an email off the club saying called immediately

Shit myself called - they said they are not taking email queires now that why they want me to call

They are calling back with a tracking number - whilst in mid-call doorbell rings and a BS postie delivers my ticket - first time i've respected a BS

Fingers crossed for the rest of you!!!!

classycarra · « **Reply #742 on:** May 10, 2006, 10:53:25 am »

Quote from: Stretch Armstrong on May 10, 2006, 10:47:59 am

FFS - Got an email off the club saying called immediately

Shit myself called - they said they are not taking email queires now that why they want me to call

They are calling back with a tracking number - whilst in mid-call doorbell rings and a BS postie delivers my ticket - first time i've respected a BS

Fingers crossed for the rest of you!!!!

yours weren't stolen though were thye?

killer1971 · « **Reply #743 on:** May 10, 2006, 10:54:33 am »

Quote from: ceecee on May 10, 2006, 10:16:36 am

....After picking my jaw up from the floor, I phoned the club to make sure that they hadn't been cancelled and the girl I got through to was just as surprised as me that I had them and confirmed that they are valid, the other bit of info she gave me was that FA cup tickets cannot be cancelled and she couldn't understand why this was being said.

This I believe to be the most crucial point of all. How could they cancel these tickets which have no electronic tag i.e. barcode ? This would fully explain the reluctance to re-issue duplicates because in essence the 1600 stolen tickets are still live and as many others have stated it will be almost impossible to weed them out at the turnstiles.

Stretch Armstrong · « **Reply #744 on:** May 10, 2006, 10:54:54 am »

Quote from: classycarra on May 10, 2006, 10:53:25 am

yours weren't stolen though were thye?

Had an email that said they were and one that said they weren't - so I was just plain confused and the TO never called me back to answer either way

Butcher Knife Roberto · « **Reply #745 on:** May 10, 2006, 11:01:48 am »

of course the tickets are still gonna be live, it's just a smokescreen. so can you imagine, on saturday there are 1600 fans sitting in these seats, and the stewards decide they are gonna try to get the people out of the ground? I don't think so. I hope the scumbag who nicked the tickets rots in hell.

classycarra · « **Reply #746 on:** May 10, 2006, 11:02:06 am »

the phrase 'cancelling the tickets' was used solely to discourage buying from touts

fru · « **Reply #747 on:** May 10, 2006, 11:05:36 am »

It's a whole stream of bullshit, I highly suspect that they have no idea exactly which ones were taken, and can only make educated guesses.

ceecee · « **Reply #748 on:** May 10, 2006, 11:08:26 am »

Quote from: AJ on May 10, 2006, 10:20:05 am

But does that not mean that your ticket will now be logged as a stolen one, therefore meaning you will be in for some shit on saturday?

I think what it means is that they still don't have a clue exactly what tickets have actually gone, so if thats the case and tickets can't be cancelled and no dupes issued this will mean, whoever turns up with a ticket, legit or otherwise will get in and be able to sit in the seat allocated. Bollocks IMO if FA and Millennium Stadium allow this to happen as touts will be the only winners.

jfogarty · « **Reply #749 on:** May 10, 2006, 11:12:01 am »

If anybody has sent an email to the club can you please give me the address?? I sent an email to the ticket office from the official site on Monday but I have heard nothing

A working phone number would be nice too

Veinticinco de Mayo · « **Reply #750 on:** May 10, 2006, 11:12:14 am »

Quote from: ceecee on May 10, 2006, 10:16:36 am

Alright all,
Here is some news that may give some of you hope I received the phone call from the Club saying that unfortunately my tickets were in the stolen lot, been sweating ever since this morning postie knocks on my door and hands me my tickets to sign for!!! You could have just knocked me out with a feather. After picking my jaw up from the floor, I phoned the club to make sure that they hadn't been cancelled and the girl I got through to was just as surprised as me that I had them and confirmed that they are valid, the other bit of info she gave me was that FA cup tickets cannot be cancelled and she couldn't understand why this was being said. Now hopefully this may mean that some people who have been told their tickets are stolen may find that they actually still turn up. I hope so anyway.

Mate just had exactly the same thing. Been told by the club that his ticket was in the stolen batch and to wait for further announcement. Postman turns up this morning. Unsurprisingly he is now wearing a smile wider than the Severn bridge.

Stretch Armstrong · « **Reply #751 on:** May 10, 2006, 11:14:39 am »

Quote from: jfogarty on May 10, 2006, 11:12:01 am

If anybody has sent an email to the club can you please give me the address?? I sent an email to the ticket office from the official site on Monday but I have heard nothing

A working phone number would be nice too

They aren't taking emails - they will only reply to say call them on 0870 220 2345

Thats what they have just told me after calling them

Anthony · « **Reply #752 on:** May 10, 2006, 11:19:50 am »

The tickets might not be barcoded but the Special Delivery Letters are supposed to be under the Track & Trace system!

If the Royal Mail hasn't got a list of which letters were stolen or the if Club can't match the Special Delivery Serial Numbers against names, addresses and Ticket Serial Numbers then you have to ask why?

fru · « **Reply #753 on:** May 10, 2006, 11:21:55 am »

Well the postman is on his way down the road..

Im shitting bricks

Burned_Alive · « **Reply #754 on:** May 10, 2006, 11:23:57 am »

Think the club have been tracing the stolen tickets and got them back (or at least some of them) somehow?

Stretch Armstrong · « **Reply #755 on:** May 10, 2006, 11:26:00 am »

Quote from: Anthony on May 10, 2006, 11:19:50 am

The tickets might not be barcoded but the Special Delivery Letters are supposed to be under the Track & Trace system!

If the Royal Mail hasn't got a list of which letters were stolen or the if Club can't match the Special Delivery Serial Numbers against names, addresses and Ticket Serial Numbers then you have to ask why?

Don't work for Royal Mail so not exactly sure at what point the tracking starts - do they have to make the sorting centre to be registered first?

?? Also did the TO keep the numbers of the envelopes in sequence?

The 1 thing I will garantee is the club know which tickets are with which envelope but pointless is they didn't record which ones were in that van

Stretch Armstrong · « **Reply #756 on:** May 10, 2006, 11:26:58 am »

Quote from: Burned_Alive on May 10, 2006, 11:23:57 am

Think the club have been tracing the stolen tickets and got them back (or at least some of them) somehow?

My guess is the ones being delivered weren't stolen just from the range of stolen tickets - may of been held back for one reason or another and not been put in the batch

fru · « **Reply #757 on:** May 10, 2006, 11:32:12 am »

Thank fuck for that. My tickets (U33 Row 9) Just been delivered by postie who was probably a bit scared when I opened the door the second after he knocked.

Hope everyone gets sorted in the end..

classycarra · « **Reply #758 on:** May 10, 2006, 11:32:36 am »

Quote from: 5starchampions on May 10, 2006, 11:31:22 am

I got two letters through this morning saying i had been unsuccesful in the ballot.
did anyone else get this?

i sent 3 applications off and got 2 back so im still hoping that the other one is succesful.

can you leave those types of posts in the ballot thread. this is supposed to inform those whose tickets were stolen and whats going to happen
http://www.redandwhitekop.com/forum/index.php?topic=120781.640

Quote from: fru on May 10, 2006, 11:32:12 am

Thank fuck for that. My tickets (U33 Row 9) Just been delivered by postie who was probably a bit scared when I opened the door the second after he knocked.

Hope everyone gets sorted in the end..

and these in this thread
http://www.redandwhitekop.com/forum/index.php?topic=121341.msg1966423#msg1966423

sorry to be arsey but keep seeing stuff being posted in the hope something has been said, only to find people talking about other things

Lee-Block105 · « **Reply #759 on:** May 10, 2006, 11:35:49 am »

Am i the only one thinking the club dont have a clue what tickets or how many were actually stolen. Hence the reason why no duplicates.