Mourinho has always come across pretty well when it's been behind the scenes stuff or as a pundit. But it's so difficult to separate that from the way be behaves as a manager.
I am quite conflicted about him. He is very evidently quite passionate about football and the work he does, and he gets carried away quite easily in the midst of highly emotionally charged scenarios. His eye-gouging of Tito was reprehensible.
However, it seems he has matured a bit more since then. His career obviously hasn't progressed in the way he has wanted it in the last few years and it pisses him off no doubt, but away from all the football drama, he seems like a genuinely nice guy who anyone would get along with.
Put him in a high-pressure scenario and you see an absolute c*nt. In more relaxed scenarios, he comes across as likable and fun. So I'm sure whether I like him or not, though I lean towards liking him more than disliking him.