Topic: Autocup

[red_Mark1980]

Mine for my mates ticket has just been processed.

If the payment doesn't get taken when you log in the ticket is sat in your basket presumably early tomorrow is a good time to check

[Samgamble96]

If there's nothing in Reservations then just wait it out, my europa was taken an hour ago but the LC one wasn't taken until dinner time on the last day.

Thanks for that Star as always

[Hij]

Anyone able to forward yet?

Edit: For Leicester.

[jonnypb]

Has anyone not had their ACS payment taken for the first Europa game yet? Mine has been taken but my partners has not been taken, what happens if the payment isnt taken by tomorrow?

One the payment run has finished you'll get an email telling you that the payment was either successful or not.  If it wasn't successful it will tell you what to do.

[walterwhite]

Has anyone not had their ACS payment taken for the first Europa game yet? Mine has been taken but my partners has not been taken, what happens if the payment isnt taken by tomorrow?

Mine was only taken about an hour ago

[Samgamble96]

Thanks for that Star as always

All done now 

[keano7]

Anyone able to forward yet?

Edit: For Leicester.

Not yet. I always thought it was a week before the match.

[Hij]

Not yet. I always thought it was a week before the match.

Ok will keep checking, got a few to get moved just getting ducks in order- thanks mate.

[Red_Irishman]

Will the option to distribute become available? It seemed to be briefly available earlier, not its gone. Forward button is accessible but the pop up box forward button is still greyed out.

[mattyyt]

Could always go the game if not; we all knew when this game would probably be when signing up for ACS…

[Red_Irishman]

Could always go the game if not; we all knew when this game would probably be when signing up for ACS…

Come on pal, give me a break. I hate this kind of stuff on here, can’t even ask a question some times. I get over as much as I can, and in this case I just cant. So my mate and his kids are taking them and I want to make sure they can get them.

Really unhelpful.

[SnowGoon]

Will the option to distribute become available? It seemed to be briefly available earlier, not its gone. Forward button is accessible but the pop up box forward button is still greyed out.

It should be working but it's quite hit and miss when its highlighted to select

[Samgamble96]

Come on pal, give me a break. I hate this kind of stuff on here, can’t even ask a question some times. I get over as much as I can, and in this case I just cant. So my mate and his kids are taking them and I want to make sure they can get them.

Really unhelpful.

Agree, just here to ask questions and help people out! Sometimes genuine fans cannot make it regardless of the team whos playing

[Hij]

Could always go the game if not; we all knew when this game would probably be when signing up for ACS…

I am actually attending myself, I just sort all the spares out for others.

[RainbowFlick]

if you're 13+ we still have the two 'distribute' options for the season. might need to use it for LASK at home (pending travel plans). if i remember right, the two distributes can be used on cup games too, right? it'll leave me with 1 distribute which i probably won't need

live chat last season seemed to think we'd all lose our credits if we did it. never actually needed to in the end, but didn't fill me with hope

[BigRed07]

if you're 13+ we still have the two 'distribute' options for the season. might need to use it for LASK at home (pending travel plans). if i remember right, the two distributes can be used on cup games too, right? it'll leave me with 1 distribute which i probably won't need

live chat last season seemed to think we'd all lose our credits if we did it. never actually needed to in the end, but didn't fill me with hope

I distributed cup tickets last season and still distributed 2 league games. Been ok this season for the cup so must not have lost the credits.

[anfieldash]

I distributed cup tickets last season and still distributed 2 league games. Been ok this season for the cup so must not have lost the credits.

Same with one of our lads. Think it’s 2 league games without losing credit, plus any cup games without losing credit where it shows as available to distribute. However to be safe just forward the cup games if you can.

[Vauxy head red]

My reassigned Upper Anfield Road ticket for Europa is right in top corner of Main Stand. I’ll be right next to the £9s 

[Kozmapolitan]

I've got two tickets, side by side, in the EL Autocup. For one ticket, the money has been taken (no issues) but for the other it hasn't (both coming out of the same bank account) and is just showing up in reservations. In reservations, it looks like I can tick the box and then pay and it counts as 1 forward (of the 3 allowed) effectively to the ticket owner (which is odd). Should I just sit and wait or forward it to myself? I don't understand why this just hasn't gone through automatically.

Any thoughts appreciated.

[redgriffin73]

Got my EL confirmation email through just now.

[courty61]

My reassigned Upper Anfield Road ticket for Europa is right in top corner of Main Stand. I’ll be right next to the £9s 

Same. Well close. In U2 not U1 or U9. But row 89.

£33 quid though so fair play for the club for knocking down the price for the EL

[The_Rebel]

Same. Well close. In U2 not U1 or U9. But row 89.

£33 quid though so fair play for the club for knocking down the price for the EL

same and same, row 69 in U1 , £38, bit annoying really

[devilfysh]

I'm on holiday when Toulouse game on, got me and my 2 lads on the autocup.  My mate and his son are on my F&F and would he would like to take his dad also who doesn't have an account or membership.  Is this going to be possible as members can't add anyone on now since 31 Aug.  (I know season ticket holders can)

[walterwhite]

I'm on holiday when Toulouse game on, got me and my 2 lads on the autocup.  My mate and his son are on my F&F and would he would like to take his dad also who doesn't have an account or membership.  Is this going to be possible as members can't add anyone on now since 31 Aug.  (I know season ticket holders can)

Create a free membership you'll have 2 weeks to add the accounts you need and forward to that

[devilfysh]

Create a free membership you'll have 2 weeks to add the accounts you need and forward to that

Ah good. Thanks will try that

[Danny Boys Dad]

Apologies if this has been asked and answered but I’ve looked back a few pages and can’t see it.

If an ST on the ACS sells a ticket via the ticket exchange, are they removed from the ACS for the rest of that season or do they stay in?

Europa fixtures weren’t kind, clashed with a trip already booked a long time ago.

Thanks in advance

[jonnypb]

Apologies if this has been asked and answered but I’ve looked back a few pages and can’t see it.

If an ST on the ACS sells a ticket via the ticket exchange, are they removed from the ACS for the rest of that season or do they stay in?

Europa fixtures weren’t kind, clashed with a trip already booked a long time ago.

Thanks in advance

Don't know about Ticket Exchange, but if you have someone who you can forward it to you retain the credit for ACS games.

FAQs for the Ticket exchange and forwarding are here.

https://www.liverpoolfc.com/tickets/ticket-forwarding-and-ticket-exchange-faq-s

Is the Ticket Forwarding scheme the same for Premier League and cup competitions?

Yes, the ticket forwarding facility is in place for both home Premier League and home Cup competitions.  For season 23/24 cup credits will not be transferred or lost for home Cup games, they will stay with the supporter who purchased them.

[Scorpioxx]

Apologies if this has been asked and answered but I’ve looked back a few pages and can’t see it.

If an ST on the ACS sells a ticket via the ticket exchange, are they removed from the ACS for the rest of that season or do they stay in?

Europa fixtures weren’t kind, clashed with a trip already booked a long time ago.

Thanks in advance

No Ticket Exchange for Cup Games I believe

[KaiNo7]

Create a free membership you'll have 2 weeks to add the accounts you need and forward to that

Interested in this possibility, how do they create a “free membership”. Also do they just add myself to their friends, as I can’t after 31st august. Also they can get a NFC pass after 31st August?

Thanks

[SnowGoon]

Interested in this possibility, how do they create a “free membership”. Also do they just add myself to their friends, as I can’t after 31st august. Also they can get a NFC pass after 31st August?

Thanks

Just create a new account, this gives 2 weeks to add f&f, then download the free general admission NFC pass.

They then add f&f to that account and you transfer tickets.

[storkfoot]

I am a ST holder. I always choose ACS every season. This season, I have messed up and only realised yesterday that I do not have it on League Cup, FA Cup or Europa.

I remember getting an email in late July saying “If you are not already enrolled in the ACS…” and it then gave you a link to register. As far as I was concerned, I had. I am pretty certain that I checked at the time too and I had got it. I now think that, maybe, I was looking at last year’s ACS details.

I have just been to the TO and the person there does not have the authority to put me back on ACS. Her manager isn’t there so she’ll email me back tomorrow. I sense that I was being fobbed off and that they’ll just say No.

I know of two mates who have had this issue over the last 4 or 5 years. Both of whom did get ACS added.

Has anyone got any experience of a STH who inadvertently didn’t add ACS by mistake this season please?

[loveisreal]

Anyone waiting to payments to be taken still for weds?

[redgriffin73]

Anyone waiting to payments to be taken still for weds?

It should definitely have been taken for Leicester, they've taken the EL game since then. Have you tried logging on to see if it's in your basket to buy? Have you had an email confirming payment or failed payment?

[jonnypb]

Anyone waiting to payments to be taken still for weds?

Did you have an email saying that your payment had either been successful or not?  Emails are sent out to everyone on the ACS after the payment run has finished.  If the payment has failed then you'll have so long to log into your account and purchase the ticket.  As mentioned above, log into your account and have a look.

[RainbowFlick]

Same with one of our lads. Think it’s 2 league games without losing credit, plus any cup games without losing credit where it shows as available to distribute. However to be safe just forward the cup games if you can.

wouldn't 'forward' just mean you lose the credit for cup games? seems a little unclear

ah, edit. this explains it. weird they've made it easier?

Don't know about Ticket Exchange, but if you have someone who you can forward it to you retain the credit for ACS games.

FAQs for the Ticket exchange and forwarding are here.

https://www.liverpoolfc.com/tickets/ticket-forwarding-and-ticket-exchange-faq-s

[storkfoot]

I am a ST holder. I always choose ACS every season. This season, I have messed up and only realised yesterday that I do not have it on League Cup, FA Cup or Europa.

I remember getting an email in late July saying “If you are not already enrolled in the ACS…” and it then gave you a link to register. As far as I was concerned, I had. I am pretty certain that I checked at the time too and I had got it. I now think that, maybe, I was looking at last year’s ACS details.

I have just been to the TO and the person there does not have the authority to put me back on ACS. Her manager isn’t there so she’ll email me back tomorrow. I sense that I was being fobbed off and that they’ll just say No.

I know of two mates who have had this issue over the last 4 or 5 years. Both of whom did get ACS added.

Has anyone got any experience of a STH who inadvertently didn’t add ACS by mistake this season please?

The Ticket Office have added ACS to my ST.

[jimbo196843]

On your NFC pass should there be some kind of QR code to scan at the turnstile?

[swoopy]

On your NFC pass should there be some kind of QR code to scan at the turnstile?

No. You scan the back of your phone the same as you'd use for Apple / Google Pay

[jimbo196843]

No. You scan the back of your phone the same as you'd use for Apple / Google Pay

thanks mate

[SourEnvy]

Can't make Leicester tonight anymore because Northern have decided to cancel the last train home and not put a replacement bus service on. I've heard conflicting things from the ticket office, one person said I won't lose the credit/get booted off the ACS if my ticket isn't used, another person has said I will. Can anybody with knowledge of the situation give me a reliable answer?