Just swapped our hotel for October 2023, Virgin has stopped doing the one we were in, we stayed in 2019 and it was great, and recent reviews go on about cockroaches, loads of spiders in the rooms, that don't get cleaned and the place stinking of weed.
Nipped into Virgin in the TC and we've been moved to dockside, one of the new Universal Hotels where Wet N Wild used to be.