Rang them, the lady said she can't see anything wrong at her end and was looking for a screenshot off me, it timed out and I lost the ticket so unfortunately the system has let me down again, anyone ever have any problems like this before?
I logged on yesterday at 1:00 for the guaranteed sale, put the three season ticket references in and it told me none qualified. (I'd double checked that all three had Wolves, Exeter, Plymouth and West Ham). I knew I was right because I used the tickets, not sold them on! Anyway phoned the ground, and a girl confirmed they all qualified and went away to speak to someone. Whilst she was away, the screen changed and let me buy them, then the girl came back and confirmed all three are logged as purchased (which I've now checked against each history) and are on their way to me.
On top of the farce earlier that morning with the Madrid tickets (see my listing on that page) I was ready to explode. The system basically is very poor, and it's not the first case I've heard of.