Has anyone in the Birkenhead (or close) area got BT Broadband? Sky are fucking me around a bit - I've suddenly endured a massive loss in download speed and they're not doing a lot to help me. Whilst I don't expect to actually get 16mb download speeds on a 16mb line, 1mb is disgraceful (even more disgraceful is the actual speed - 150kbps). Their attempts to 'help' me have consisted simply of telling me to rearrange my set up, even though I told them it's never changed and I used to get 500-600kpbs.
So I'm looking to change provider for broadband and BT look to be OK. 20MB line (ha, yeah right), home hub and an 'accelerator faceplate' (whatever one of those is). However, the speed advertised and such makes no difference unless people are actually getting decent service.
So, RAWKites (preferably those local to me), what experiences have you got with your service providers and who should I go with?
Ta.