Author Topic: Membership suspended. PLEASE HELP  (Read 38477 times)

Offline RSoares21

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Re: Membership suspended. PLEASE HELP
« Reply #520 on: April 15, 2019, 12:57:13 PM »
Saw a vid yesterday on FB yesterday of a tourist that managed to capture Salah's goal. It was from way back in the last few rows of main stand and by the angle looked to be U9. Defo a touted ticket, and worst of all probably a Local ticket aswell
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Offline willss

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Re: Membership suspended. PLEASE HELP
« Reply #521 on: April 15, 2019, 01:24:46 PM »
I've managed to lose my wallet with 4 membership cards enclosed.  All with tickets for the rest of the season.  What is the process for getting them replaced?   Three shouldn't be a problem (as they are all at my address) but the fourth one is in friends name that no longer goes.  Is that one going to be a problem? 

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Re: Membership suspended. PLEASE HELP
« Reply #522 on: April 15, 2019, 01:27:36 PM »
Saw a vid yesterday on FB yesterday of a tourist that managed to capture Salah's goal. It was from way back in the last few rows of main stand and by the angle looked to be U9. Defo a touted ticket, and worst of all probably a Local ticket aswell
Hope you've notified the club! :)

How do you know he's a tourist though? You may well be right but I just wiondered
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Offline qBlaz3

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Re: Membership suspended. PLEASE HELP
« Reply #523 on: April 15, 2019, 01:29:21 PM »
https://www.instagram.com/p/BwQIidnH_W8/

Saw this on instagram, definitely touted tickets is it worth reporting something like this to the club, unfortunately can only see one of the cards but still

Offline PaulKS

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Re: Membership suspended. PLEASE HELP
« Reply #524 on: April 15, 2019, 01:30:49 PM »
Claire,

Touting seems to be a very hot topic at the minute, would it not be best to start a thread about it in the Ticket & Travel section to save it being in this thread?

We could name and shame the touts fellow reds come across and it may help our Club eradicate these vermin.
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Good idea this

Offline anfieldpurch

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Re: Membership suspended. PLEASE HELP
« Reply #525 on: April 15, 2019, 01:32:58 PM »
I've managed to lose my wallet with 4 membership cards enclosed.  All with tickets for the rest of the season.  What is the process for getting them replaced?   Three shouldn't be a problem (as they are all at my address) but the fourth one is in friends name that no longer goes.  Is that one going to be a problem? 
Not if you're still in contact with them and they can ring the club
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Offline Shanklygates

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Re: Membership suspended. PLEASE HELP
« Reply #526 on: April 15, 2019, 01:33:04 PM »
https://www.instagram.com/p/BwQIidnH_W8/

Saw this on instagram, definitely touted tickets is it worth reporting something like this to the club, unfortunately can only see one of the cards but still
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Offline Scottish-Don

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Re: Membership suspended. PLEASE HELP
« Reply #527 on: April 15, 2019, 01:45:05 PM »
Yes! It has a name and number on it

Email Michael.yorke@liverpoolfc.com


Does Michael ever reply to emails?
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Offline qBlaz3

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Re: Membership suspended. PLEASE HELP
« Reply #528 on: April 15, 2019, 01:53:34 PM »
Yes! It has a name and number on it

Email Michael.yorke@liverpoolfc.com

Done I'll post an update if I get one

Offline Danny Boy

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Re: Membership suspended. PLEASE HELP
« Reply #529 on: April 15, 2019, 02:18:54 PM »
I've managed to lose my wallet with 4 membership cards enclosed.  All with tickets for the rest of the season.  What is the process for getting them replaced?   Three shouldn't be a problem (as they are all at my address) but the fourth one is in friends name that no longer goes.  Is that one going to be a problem? 

I had to get my ST's replaced as I lost them a few days ago. Called up the TO and they sorted out duplicate cards prior to the game yesterday. Photo ID needed for those in your name. Shouldn't be an issue.

For the one that's no longer in your name you'll need your mate to call up and give permission for you to collect on your behalf.

Offline REDMEN98

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Re: Membership suspended. PLEASE HELP
« Reply #530 on: April 15, 2019, 02:25:32 PM »
Done I'll post an update if I get one


Really wounds me up when it's there first game there and is at the big game were we follow the criteria hope they found the touts.

Offline swoopy

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Re: Membership suspended. PLEASE HELP
« Reply #531 on: April 15, 2019, 02:29:34 PM »
https://www.instagram.com/p/BwQIidnH_W8/

Saw this on instagram, definitely touted tickets is it worth reporting something like this to the club, unfortunately can only see one of the cards but still

They'll be able to see the other cards aslong as they were purchased in the transaction on their database. Should be easy to trace.

Offline AR48

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Re: Membership suspended. PLEASE HELP
« Reply #532 on: April 15, 2019, 02:43:32 PM »
Wonder how much they went for?

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Re: Membership suspended. PLEASE HELP
« Reply #533 on: April 15, 2019, 03:25:41 PM »
Got a response from Mike already:
Thanks for the information. We will be able to track these memberships and take the appropriate action.

 Kind regards

 
Mike

Offline daindan

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Re: Membership suspended. PLEASE HELP
« Reply #534 on: April 15, 2019, 03:28:43 PM »
Got a response from Mike already:
Thanks for the information. We will be able to track these memberships and take the appropriate action.

 Kind regards

 
Mike

Yeh he knows who the cards belongs to already

Offline nickyd186

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Re: Membership suspended. PLEASE HELP
« Reply #535 on: April 15, 2019, 03:38:57 PM »
Claire,

Touting seems to be a very hot topic at the minute, would it not be best to start a thread about it in the Ticket & Travel section to save it being in this thread?

We could name and shame the touts fellow reds come across and it may help our Club eradicate these vermin.

Most of them use fake names and profiles on social media only way the club will act if you have proof of touting. Ie membership cards/numbers confirmation emails of purchase of tickets from the club.
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Offline RSoares21

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Re: Membership suspended. PLEASE HELP
« Reply #536 on: April 15, 2019, 03:55:27 PM »
Hope you've notified the club! :)

How do you know he's a tourist though? You may well be right but I just wiondered

He was a Thai guy living in Thailand lol. Can't be 100% but i really doubt he had enough credit history for chelsea. But you never know.
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Re: Membership suspended. PLEASE HELP
« Reply #537 on: April 15, 2019, 03:56:18 PM »
Hope they got their passports back!

Offline nickyd186

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Re: Membership suspended. PLEASE HELP
« Reply #538 on: April 15, 2019, 04:05:46 PM »
He was a Thai guy living in Thailand lol. Can't be 100% but i really doubt he had enough credit history for chelsea. But you never know.

Also in her insta story video none of them look like a Debbie Abbott lol
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Offline daindan

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Re: Membership suspended. PLEASE HELP
« Reply #539 on: April 15, 2019, 04:11:16 PM »
Also in her insta story video none of them look like a Debbie Abbott lol

Normally I’d say that you can’t prove if it was touted and they may be called Debbie etc without going into Racial profiling etc, but in this case it’s related to touting

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Re: Membership suspended. PLEASE HELP
« Reply #540 on: April 15, 2019, 04:26:53 PM »
Btw I wouldn’t be commenting on that ig post

Offline davidsteventon

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Re: Membership suspended. PLEASE HELP
« Reply #541 on: April 15, 2019, 06:00:46 PM »
Hope they got their passports back!

Tell you what. I'd be bricking if I had to walk back into a house in Anfield having to tell someone I've lost his card but please can I have my passport back!


Offline Shanklygates

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Re: Membership suspended. PLEASE HELP
« Reply #542 on: April 15, 2019, 07:38:28 PM »
Does Michael ever reply to emails?
Yes. There may be a delay as they have had SO much intel about touting but yes. I have had 3 in the last week
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Re: Membership suspended. PLEASE HELP
« Reply #543 on: April 15, 2019, 07:39:56 PM »
Got a response from Mike already:
Thanks for the information. We will be able to track these memberships and take the appropriate action.

 Kind regards

 
Mike
Nice one! :)
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Offline Shanklygates

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Re: Membership suspended. PLEASE HELP
« Reply #544 on: April 15, 2019, 07:42:01 PM »
He was a Thai guy living in Thailand lol. Can't be 100% but i really doubt he had enough credit history for chelsea. But you never know.
Ok, if he lives there, but we have a lot of overseas students who ow live locally so I wondered. There was one on here the other day excited as he'll qualify for the local sale soon.
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Re: Membership suspended. PLEASE HELP
« Reply #545 on: April 15, 2019, 07:44:44 PM »
Also in her insta story video none of them look like a Debbie Abbott lol
Different examples - he was in U9
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Offline andy07

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Re: Membership suspended. PLEASE HELP
« Reply #546 on: April 15, 2019, 09:42:18 PM »
Just had a good read of this thread. What is the Club actually trying to do?  Seems from most of the posts that the Club has issue with members who are unable to attend a game and pass their card to a friend?  Breach of regulation 26 subsection 2 paragraph c(ii) or something like that. Surely the Club should be actively addressing touting?  There were several touts operating out of The Park against Chelsea, one was openly counting a wad of £20 notes.  Same ones every week.  Piss easy to identify those making serious money from touting but little done to deal with the problem.  All this from a club that openly states that they want no seat to be vacant. 
« Last Edit: April 15, 2019, 09:47:46 PM by andy07 »
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Offline daindan

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Re: Membership suspended. PLEASE HELP
« Reply #547 on: April 15, 2019, 10:14:09 PM »
Just had a good read of this thread. What is the Club actually trying to do?  Seems from most of the posts that the Club has issue with members who are unable to attend a game and pass their card to a friend?  Breach of regulation 26 subsection 2 paragraph c(ii) or something like that. Surely the Club should be actively addressing touting?  There were several touts operating out of The Park against Chelsea, one was openly counting a wad of £20 notes.  Same ones every week.  Piss easy to identify those making serious money from touting but little done to deal with the problem.  All this from a club that openly states that they want no seat to be vacant.

the club are actively addressing touting.  Increased spot checks, IT specialists being employed, slowly but surely they are getting there.

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Re: Membership suspended. PLEASE HELP
« Reply #548 on: April 15, 2019, 10:21:47 PM »
the club are actively addressing touting.  Increased spot checks, IT specialists being employed, slowly but surely they are getting there.
is that for the bots for the bulk sales?

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Re: Membership suspended. PLEASE HELP
« Reply #549 on: April 15, 2019, 11:00:52 PM »
is that for the bots for the bulk sales?

Yes and with ip addresses etc

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Re: Membership suspended. PLEASE HELP
« Reply #550 on: April 15, 2019, 11:01:10 PM »
the club are actively addressing touting.  Increased spot checks, IT specialists being employed, slowly but surely they are getting there.

You don’t need to be an IT specialist,  open eyes and common sense are all that all that is needed.  Just go to the back of The Kop on match days and spot the tout with a fistful of cash and membership cards. Easy peasy but beyond the capabilities of The Club.  Yet those with “Official Steward” jackets stand there yards from touts doing transactions and totally oblivious to what us going on.  No official can be that bad surely?
« Last Edit: April 15, 2019, 11:10:55 PM by andy07 »
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Offline daindan

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Re: Membership suspended. PLEASE HELP
« Reply #551 on: April 15, 2019, 11:16:23 PM »
You don’t need to be an IT specialist,  open eyes and common sense are all that all that is needed.  Just go to the back of The Kop on match days and spot the tout with a fistful of cash and membership cards. Easy peasy but beyond the capabilities of The Club.  Yet those with “Official Steward” jackets stand there yards from touts doing transactions and totally oblivious to what us going on.  No official can be that bad surely?

Not if they get bribed etc. The club have apparently done a mass clear out last few days blocking accounts and cards of touts etc.

Offline Always_A_Red

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Re: Membership suspended. PLEASE HELP
« Reply #552 on: April 15, 2019, 11:29:42 PM »
I really don't like the way that the club are going about this at all. Targeting the wrong people, scaremongering and making example of poor regulars who are ultimately in a rock and a hard place when purchasing tickets.

These tickets go on sale to members in July and November, for up to 6 months in advance, with us having no idea on when the game is going to be played because of TV schedules not being released until 4 weeks in advance in some cases.

People have lives, family holidays, sickness, work commitments, bereavements and any many other reasons as to why they couldn't attend a game that they purchased 6 months previously. It's just totally unfair to ban someone for life because they passed a ticket to a family member / friend without informing the club because the club wants to be seen as 'tackling touting'. Sorry LFC if 'X supporter' didnt realise that they were going to have appendicitis 2 days before the game and didnt think to email you to let you know their brother was going to attend the game instead.

You wouldnt ban a music fan from attending concerts because they purchased a ticket then couldnt go 6 months later and passed it to their parent as a present. I cant think of one person who hasnt received a theatre, concert or similar ticket as a present in their lifetime. My first game as a lad was off the back of my friend & his dad not being able to go so they offered us their tickets.

With the way that members are asked to purchase tickets and the circumstances around them, I believe the club should first put in place a system and process that allows members to select 5 family/friends at the start of the season that they can use in emergencies, or have the chance to return them to the club less than 2 weeks before the game! Only at this point though should the club be doing spot checks and trying to catch people out, not half way through a season or towards the end of the year when it's more likely that someone's circumstances have changed since November. It just seems wrong to me.

There's absolutely no chance I'll be using the exchange on here again when/if I cant go. My seat will go spare, it's as simple as that. It's not worth the risk. I'd rather lose the £40 than lose the potential £400 of tickets paid on my card and 10+ years of loyalty.

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Re: Membership suspended. PLEASE HELP
« Reply #553 on: April 15, 2019, 11:43:05 PM »
I really don't like the way that the club are going about this at all. Targeting the wrong people, scaremongering and making example of poor regulars who are ultimately in a rock and a hard place when purchasing tickets.

These tickets go on sale to members in July and November, for up to 6 months in advance, with us having no idea on when the game is going to be played because of TV schedules not being released until 4 weeks in advance in some cases.

People have lives, family holidays, sickness, work commitments, bereavements and any many other reasons as to why they couldn't attend a game that they purchased 6 months previously. It's just totally unfair to ban someone for life because they passed a ticket to a family member / friend without informing the club because the club wants to be seen as 'tackling touting'. Sorry LFC if 'X supporter' didnt realise that they were going to have appendicitis 2 days before the game and didnt think to email you to let you know their brother was going to attend the game instead.

You wouldnt ban a music fan from attending concerts because they purchased a ticket then couldnt go 6 months later and passed it to their parent as a present. I cant think of one person who hasnt received a theatre, concert or similar ticket as a present in their lifetime. My first game as a lad was off the back of my friend & his dad not being able to go so they offered us their tickets.

With the way that members are asked to purchase tickets and the circumstances around them, I believe the club should first put in place a system and process that allows members to select 5 family/friends at the start of the season that they can use in emergencies, or have the chance to return them to the club less than 2 weeks before the game! Only at this point though should the club be doing spot checks and trying to catch people out, not half way through a season or towards the end of the year when it's more likely that someone's circumstances have changed since November. It just seems wrong to me.

There's absolutely no chance I'll be using the exchange on here again when/if I cant go. My seat will go spare, it's as simple as that. It's not worth the risk. I'd rather lose the £40 than lose the potential £400 of tickets paid on my card and 10+ years of loyalty.
Excellent post
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Offline andy07

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Re: Membership suspended. PLEASE HELP
« Reply #554 on: April 15, 2019, 11:43:07 PM »
Not if they get bribed etc. The club have apparently done a mass clear out last few days blocking accounts and cards of touts etc.

Probably spot on.  LFC pull up Billy member who gas been going to every game for the last 30 years but gave his ticket to a mate when he was ill but ignore or even condone open touting in full view of club officials. 
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Re: Membership suspended. PLEASE HELP
« Reply #555 on: April 16, 2019, 01:05:49 AM »
Yes and with ip addresses etc
thats a start, although for the late sales if they go after people who are F5’ing constantly/using an autorefresh addon and it comes up then that will be a problem as the big winners from that will be the touts who just use a VPN and spend all day on it, and the people who want tickets for themselves who have jobs (so can’t spend all day refreshing it), although a fairer distribution of tickets based on loyalty would help there (ie start on a certain number and work down until all are gone)

I really don't like the way that the club are going about this at all. Targeting the wrong people, scaremongering and making example of poor regulars who are ultimately in a rock and a hard place when purchasing tickets.

These tickets go on sale to members in July and November, for up to 6 months in advance, with us having no idea on when the game is going to be played because of TV schedules not being released until 4 weeks in advance in some cases.

People have lives, family holidays, sickness, work commitments, bereavements and any many other reasons as to why they couldn't attend a game that they purchased 6 months previously. It's just totally unfair to ban someone for life because they passed a ticket to a family member / friend without informing the club because the club wants to be seen as 'tackling touting'. Sorry LFC if 'X supporter' didnt realise that they were going to have appendicitis 2 days before the game and didnt think to email you to let you know their brother was going to attend the game instead.

You wouldnt ban a music fan from attending concerts because they purchased a ticket then couldnt go 6 months later and passed it to their parent as a present. I cant think of one person who hasnt received a theatre, concert or similar ticket as a present in their lifetime. My first game as a lad was off the back of my friend & his dad not being able to go so they offered us their tickets.

With the way that members are asked to purchase tickets and the circumstances around them, I believe the club should first put in place a system and process that allows members to select 5 family/friends at the start of the season that they can use in emergencies, or have the chance to return them to the club less than 2 weeks before the game! Only at this point though should the club be doing spot checks and trying to catch people out, not half way through a season or towards the end of the year when it's more likely that someone's circumstances have changed since November. It just seems wrong to me.

There's absolutely no chance I'll be using the exchange on here again when/if I cant go. My seat will go spare, it's as simple as that. It's not worth the risk. I'd rather lose the £40 than lose the potential £400 of tickets paid on my card and 10+ years of loyalty.
good post, stuff like the acs, especially for the CL games I think of here, if you return a ticket because you booked a family holiday six months earlier means you basically have no chance of getting back on in the near future and if you got banned because you had a family emergency and gave the card to mate and they catch you out for touting then that’s beyond shitty from the club and would probably lead to a massive PR disaster for them (as let’s be fair if that happened to me I’d be singing to just about any newspaper bar one who’d listen to show the TO up). Would also add anyone who’s FC is linked (think you can only link 5) and a few others, and the odd exception (eg family member comes from abroad and you want to take them to a game)

Have said before passing on tickets to mates is fine, my first game was using someone else’s ST (a work friend of my dads) so doing people for that is wrong, especially if they find you guilty in a kangaroo court where you can’t defend yourself. As others have said it’s bloody obvious who the touts are and who has come in using their mates card (those leather wallets with a ST/fancard and a scrap of paper with the seat are a massive giveaway to who has bought from a tout), don’t throw out those who have bought from a tout but make a note of the card and go from there, after all if this was a once in a lifetime thing for you it’s a shitty thing to get kicked out for when the real problem is the one who sold it them

And there are people who swap tickets with their mates (i.e. one wants to go in the kop and the other in the main), if you got banned for that it’s another bad look for the club when it’s obvious who the real touts are, and as for the loyalty and taking the hit I’m in the exact same boat, if anything I’ll save a bit on travel/beers/parking

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Re: Membership suspended. PLEASE HELP
« Reply #556 on: April 16, 2019, 07:59:12 AM »
Probably spot on.  LFC pull up Billy member who gas been going to every game for the last 30 years but gave his ticket to a mate when he was ill but ignore or even condone open touting in full view of club officials. 

When I pick my local sale tickets up there's always a tout knocking about asking people if they need tickets, seen him talking to the staff at the windows as well. They know who they are. Same as I knew all the touts when I worked at a venue.

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Re: Membership suspended. PLEASE HELP
« Reply #557 on: April 16, 2019, 09:13:37 AM »
good post, stuff like the acs, especially for the CL games I think of here, if you return a ticket because you booked a family holiday six months earlier means you basically have no chance of getting back on in the near future and if you got banned because you had a family emergency and gave the card to mate and they catch you out for touting then that’s beyond shitty from the club and would probably lead to a massive PR disaster for them (as let’s be fair if that happened to me I’d be singing to just about any newspaper bar one who’d listen to show the TO up).

The club will argue that the person attending, should get the credit. And I don't see how anyone can argue that. They have also said no one has been banned for passing a ticket to a friend.

As for leaving the seat blank - there are also sanctions coming in for not using your card at all (2k a game currently)
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Re: Membership suspended. PLEASE HELP
« Reply #558 on: April 16, 2019, 09:24:06 AM »
The club will argue that the person attending, should get the credit. And I don't see how anyone can argue that. They have also said no one has been banned for passing a ticket to a friend.

As for leaving the seat blank - there are also sanctions coming in for not using your card at all (2k a game currently)

My youngest lad can't attend the Huddersfield game.
Rang the ticket office asking if I could transfer the seat to his Uncles account (current member) and pay the difference from child to adult price. No problem with paying the extra money but he still has to use my lads card, and his history still shows that he is attending, not his uncle. The club have just put a note on his account with the details that it is his uncle attending not him.

Offline ChrisLFCKOP

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Re: Membership suspended. PLEASE HELP
« Reply #559 on: April 16, 2019, 09:37:55 AM »
The club will argue that the person attending, should get the credit. And I don't see how anyone can argue that. They have also said no one has been banned for passing a ticket to a friend.

As for leaving the seat blank - there are also sanctions coming in for not using your card at all (2k a game currently)

So if you cannot make it last minute you are going to punished?