Topic: Members Sales

[loveisreal]

It’s been said that you can’t distribute returns, i.e tickets bought 1 or 2 days before the game.

Don’t know how true it is though, but seems to have been a problem all season

The issue has been with 'resale' tickets (i think tickets which have already been bought once and have been put up for resale), rather than late in the day tickets per se.  There some kind of 'washing machine' style icon next to the resale tickets when you have them in the basket; and the option to distribute these tickets wasn't there, people had to sort through the ticket office, lots of hassle etc etc

[scouser102002]

The issue has been with 'resale' tickets (i think tickets which have already been bought once and have been put up for resale), rather than late in the day tickets per se.  There some kind of 'washing machine' style icon next to the resale tickets when you have them in the basket; and the option to distribute these tickets wasn't there, people had to sort through the ticket office, lots of hassle etc etc

Yeah, ‘resale’ tickets are returns. And they are put on late in the day.

As I said

[loveisreal]

Not quite as binary though friend.  Not completely worked it out, but I think it's only specifically an issue for some but not all of the tickets.  Maybe ones that have been sold through the member resale process, but seemingly not applying to returned hospitality, perhaps not ST returns...  Majority of late tickets i've picked up haven't had the issue, only had it once amongst maybe six or seven.

[loveisreal]

Just got a couple of City tickets for Sunday. Need to distribute one of them but when I click distribute the box pops up fine but the option to select the actual ticket is greyed out. Anyone come across this? I'm the owner of the ticket.

does sound like this is exactly the issue i had though - is there a weird washing instructions type icon next to the ticket details?
when it happened to me, i saw that some people on twitter seemed to manage to sort this through the club, but given the nature of this occuring at the last minute, it's always going to leave you up against it with timescales.

[redgriffin73]

Is anyone still not seeing the city game on their nfc pass?  I bought a pair and my friends had updated on apple but my own hasn't on android

Yeah, not got mine yet either.

[scouser102002]

Not quite as binary though friend.  Not completely worked it out, but I think it's only specifically an issue for some but not all of the tickets.  Maybe ones that have been sold through the member resale process, but seemingly not applying to returned hospitality, perhaps not ST returns...  Majority of late tickets i've picked up haven't had the issue, only had it once amongst maybe six or seven.

I get ya.

[Red_Irishman]

does sound like this is exactly the issue i had though - is there a weird washing instructions type icon next to the ticket details?
when it happened to me, i saw that some people on twitter seemed to manage to sort this through the club, but given the nature of this occuring at the last minute, it's always going to leave you up against it with timescales.

Yeah I’ve got the wash img machine symbol or something like the refresh symbol next to the ticket. How can I get this sorted through the club??

[SouthDerryLaggo]

28 mins. Unlikely

[loveisreal]

Yeah I’ve got the wash img machine symbol or something like the refresh symbol next to the ticket. How can I get this sorted through the club??

I'd get onto them via email / lfc help twitter asap and explain the sitch.  Might be a bit of an anxious wait given the timescales, but earlier you can get in touch the more chance of it getting sorted.

[scouser102002]

28 mins. Unlikely

Virtually nothing left already

[Andy82lfc]

Sorted in the kop for city. Literally, most blocks in the ground. Swerve those bulk sales

I got lucky with a good seat for city in the bulks but dodged the rest as it was limited and thought I'd risk the late sales, glad I did now by the looks of it, hopefully the rest of the late availability is the same.

[swoopy]

Just got on live chat and got them to cancel what I'd already purchased (corner of L1) so I could purchase better seats that came available! Good shout, got a pair in L7 now.

[Hij]

Got my mate sorted in CE8 Row 2 so he's made up.

I thought the sale was at 11am for some stupid reason and a mate wrote in our whats app chat that there was a sale at 10am at 9:59, I managed to load 4 browser windows inside a minute and the first one had a wait time of 1 minute

[scouser102002]

Confirmation you can’t distribute tickets bought today (and I guess yesterday)

https://xcancel.com/lfchelp/status/1443865942140899351?s=21

[30fiver]

Confirmation you can’t distribute tickets bought today (and I guess yesterday)

https://xcancel.com/lfchelp/status/1443865942140899351?s=21

Good

[ScubaSteve]

Good

Agreed!

[Annie Road 64]

Does anyone know how to activate the choose seat box . I cannot get it working on my pc or phone trying for Manc Ticket ?

[swoopy]

Confirmation you can’t distribute tickets bought today (and I guess yesterday)

https://xcancel.com/lfchelp/status/1443865942140899351?s=21

Good. The whole point of these last min sales is not to be buying seats and giving them on to people.

[red_Mark1980]

Good. The whole point of these last min sales is not to be buying seats and giving them on to people.

Some people think it is. Almost like they are outing themselves as a tout

[ScubaSteve]

To be honest anything with a pre requisite shouldn’t be allowed to be passed on to F&F inc. league and cup

Set up to be a good game..hope those on 3+ on here got sorted

[MacKon]

To be honest anything with a pre requisite shouldn’t be allowed to be passed on to F&F inc. league and cup

Set up to be a good game..hope those on 3+ on here got sorted

League and CL - OK, but League Cup and FA Cup usually require some effort to fully fill 50k+ seats so I would not be that harsh on them.

[Hij]

Confirmation you can’t distribute tickets bought today (and I guess yesterday)

https://xcancel.com/lfchelp/status/1443865942140899351?s=21

As it should be.

Thankfully I was allowed to purchase on my mates card though as he was stuck in work. Obviously I could see the game but it would be nice if they let you see games your friends and family qualified for. But I guess the other option is just to share logins.

[Hij]

To be honest anything with a pre requisite shouldn’t be allowed to be passed on to F&F inc. league and cup

Set up to be a good game..hope those on 3+ on here got sorted

Next season I imagine it will be even stricter as you'll seemingly have a limit of 6 people you can pass to, and you won't be able to purchase in the late sales and immediately sell to someone else which seems appropriate to me. It bolsters the credit system if anything.

There was a big argument on Twitter that this would do away with late spares in the pubs, but with returns up to the game back to the club (presumably from people who bought in the earlier sales/bulks) available to buy alongside late sales that get directly loaded onto your card like this, then there should be more tickets available for people to buy in the lead up to a game directly from the club and at short notice. But it'll be more about continual effort and checking the Liverpool website than based purely upon 'who you know'.

[Annie Road 64]

Guys im finding it impossible to get a ticket , Once ive clicked on section then its coming up sold out process is taking around 6 seconds , Been trying with f5 for almost an hour .

[ScubaSteve]

League and CL - OK, but League Cup and FA Cup usually require some effort to fully fill 50k+ seats so I would not be that harsh on them.

Yeah true

[scouser102002]

Some of the ones still popping up are wheelchair seats so be aware

[TeddyTime33]

Confirmation you can’t distribute tickets bought today (and I guess yesterday)

https://xcancel.com/lfchelp/status/1443865942140899351?s=21

fine policy but it wasn't communicated anywhere until now

[scouser102002]

fine policy but it wasn't communicated anywhere until now

Think they’ve said it before on that twitter account

But basically the information is only forthcoming if you go asking for it

[TeddyTime33]

Think they’ve said it before on that twitter account

But basically the information is only forthcoming if you go asking for it

yeah but it's type of information that should've been communicated at the start of season. "You cant distribute tickets bought x close to game" people have had to find themselves it's just not good enough

[scouser102002]

yeah but it's type of information that should've been communicated at the start of season. "You cant distribute tickets bought x close to game" people have had to find themselves it's just not good enough

Yes definitely.

Personally I hope they get rid of distributing altogether and just go back to how it was previously. Would stop the millions of repeated queries

[Andy82lfc]

Guys im finding it impossible to get a ticket , Once ive clicked on section then its coming up sold out process is taking around 6 seconds , Been trying with f5 for almost an hour .

It's sold out now so what you are depending on is late tickets being dropped which they will do but you have to be fast as there are loads of others trying the same.

[30fiver]

fine policy but it wasn't communicated anywhere until now

Has been the same for the 4 played so far tbf

System limitation, can do it if you email em

[SouthDerryLaggo]

Got sorted on lower kenny for city. Unreal

[TeddyTime33]

Has been the same for the 4 played so far tbf

System limitation, can do it if you email em

oh yeah I know and I still think it could change once they implement the F&F system fully but people shouldn't be finding out after they bought the tickets, the club does not communicate it anywhere on the website

[Hij]

oh yeah I know and I still think it could change once they implement the F&F system fully but people shouldn't be finding out after they bought the tickets, the club does not communicate it anywhere on the website

Yeah it wouldn't take much for it to appear in the check out screen, or the queue page.

[30fiver]

oh yeah I know and I still think it could change once they implement the F&F system fully but people shouldn't be finding out after they bought the tickets, the club does not communicate it anywhere on the website

I've seen an email saying they aren't implementing that until 2022/23 now 

[TeddyTime33]

I've seen an email saying they aren't implementing that until 2022/23 now 

oh fucking dear, and they tweeted theyd release details for the rest of the season last week, fucking jokers

[SouthDerryLaggo]

Surely everyone on 3+ is sorted now. Checked there and there’s still loads popping up including a pair in the lower main a min ago. This might drop to two credits

[TeddyTime33]

Surely everyone on 3+ is sorted now. Checked there and there’s still loads popping up including a pair in the lower main a min ago. This might drop to two credits

shame nobody knows the actual numbers, I would've waited for a better spec but I wanted to get sorted ASAP for this being in Portugal all week

[30fiver]

oh fucking dear, and they tweeted theyd release details for the rest of the season last week, fucking jokers

Internal mail too, so sounding like emails the rest of the year!

Had heard a conspiracy about legalities with hospo holders as its in their contract about being able to transfer to anyone they want. And given they now use the same system as us normal folk, and that the system apparently cannot currently tell the difference between the two, so they cant switch everyone over until thats sorted and it can tell the difference and have different transfer systems depending on ticket type..