Topic: Members Sales

[Welshred]

I know a few who have had new cards

[JoeKopite]

Last I heard 3 weeks ago, 2 people were working in the ticket office itself and the rest remotely. As a result, no new cards were being sent out.

A friend of mine hadn't received his membership card last year (first year with a light membership), then few weeks ago, after the auto renewal, he emailed the costumers services to ask for a new one. They told him they were about to post him a new one, but earlier this week he's got another email saying thay won't issue any new membership or st card this season.

The same day, another mate received a new card - identical to the one he's already got - with the full membership package..what a joke

[kalle-anka]

A friend of mine hadn't received his membership card last year (first year with a light membership), then few weeks ago, after the auto renewal, he emailed the costumers services to ask for a new one. They told him they were about to post him a new one, but earlier this week he's got another email saying thay won't issue any new membership or st card this season.

The same day, another mate received a new card - identical to the one he's already got - with the full membership package..what a joke

My guess is that perhaps the members that completed the fan update will get a new card? That’s the only logical thing I can think off... in other words that most likely not the case 

[PaulKS]

Didn't bother renewing for obvious reasons

But was in the club shop yesterday, thought i'd try my luck with 10% off using my card, and it worked

[TeddyTime33]

Didn't bother renewing for obvious reasons

But was in the club shop yesterday, thought i'd try my luck with 10% off using my card, and it worked

probably should've tried mine when I spent 200 odd quid in August...

[ChrisLFCKOP]

Tried to find the new ticket site to login and check I'd reset my password, pretty sure I did but cannot seem to find the new ticket site.

Club emailed about checking.

Anyone got the link?

[Barneylfc∗]

Tried to find the new ticket site to login and check I'd reset my password, pretty sure I did but cannot seem to find the new ticket site.

Club emailed about checking.

Anyone got the link?

ticketing.liverpoolfc.com

[ChrisLFCKOP]

ticketing.liverpoolfc.com

Thanks but that just takes me to the password reset page, which i have done.

[wewonit5timesinistanbul]

Thanks but that just takes me to the password reset page, which i have done.

thats the right link for the ticketing site. click on the icon top right hand site and youll be able to log in https://ticketing.liverpoolfc.com/#

[ChrisLFCKOP]

thats the right link for the ticketing site. click on the icon top right hand site and youll be able to log in https://ticketing.liverpoolfc.com/#

Thats really weird, on my chromebook it takes me to reset password but on the work laptop it takes me to login screen.

Thanks, managed to login and check everything is ok.

[swoopy]

Thats really weird, on my chromebook it takes me to reset password but on the work laptop it takes me to login screen.

Thanks, managed to login and check everything is ok.

Found similar. Also found that the 'checkout' button doesn't appear on firefox for me but appears fine on Chrome.

[ChrisLFCKOP]

Found similar. Also found that the 'checkout' button doesn't appear on firefox for me but appears fine on Chrome.

Oh this going to fun when we finally get back to buying tickets.

[scouser102002]

Yep that link only connects to the login screen in incognito mode on mine. On normal Chrome it just goes to reset password screen

But on my work laptop it does the opposite.

Bodes well doesnt it

[ChrisLFCKOP]

Yep that link only connects to the login screen in incognito mode on mine. On normal Chrome it just goes to reset password screen

But on my work laptop it does the opposite.

Bodes well doesnt it

Taken some small comfort that I moaning about LFC ticket site....been way too long! 

[Barneylfc∗]

This is the page I see on Edge browser on the work computer

[30fiver]

All games behind closed doors have been removed from purchase history

Which suggests no credit will be awarded for those games...

[Biscuitman]

All games behind closed doors have been removed from purchase history

Which suggests no credit will be awarded for those games...

Where did you see your purchase history?
On my account I can’t seem to find it

[Welshred]

All games behind closed doors have been removed from purchase history

Which suggests no credit will be awarded for those games...

Were people expecting a credit to be awarded for those games?

[koptommy93]

I keep getting a message that my password doesn't match the criteria when it clearly does. Anyone else had this?

[Barneylfc∗]

Were people expecting a credit to be awarded for those games?

I can see the arguments for and against. As long as the criteria doesn't drop to something stupid like 10+ then it shouldn't really matter.

[Welshred]

I can see the arguments for and against. As long as the criteria doesn't drop to something stupid like 10+ then it shouldn't really matter.

There's no argument for at all, no one attended those games.

[Barneylfc∗]

There's no argument for at all, no one attended those games.

If someone was on 15 and had those games take off their history and then get fucked into a free for all, after being in the guaranteed sale for a few years, then it's a shitty move.
As above, as long as those that would have been guaranteed in the bulk sales for this season aren't fucked over, it doesn't really matter. 

[ChrisLFCKOP]

Where did you see your purchase history?
On my account I can’t seem to find it

Its not obvious and not on work comp to work it out again.  Will try and remember to check tomorrow.

[Biscuitman]

Its not obvious and not on work comp to work it out again.  Will try and remember to check tomorrow.

Ok thanks Chris, appreciate that

[Welshred]

If someone was on 15 and had those games take off their history and then get fucked into a free for all, after being in the guaranteed sale for a few years, then it's a shitty move.
As above, as long as those that would have been guaranteed in the bulk sales for this season aren't fucked over, it doesn't really matter. 

Why would they get fucked into a free for all? If you've got 15 out of 15 that's the same a having 19 out of 19 and the credits required would be adjusted to suit. No one will be on 19 credits as no one has attended 19 games.

[Always_A_Red]

Why would they get fucked into a free for all? If you've got 15 out of 15 that's the same a having 19 out of 19 and the credits required would be adjusted to suit. No one will be on 19 credits as no one has attended 19 games.

I think he means that he purchased the games, that would then have put him on 15, but because they are cancelled, that now takes him below 13. So if they keep the criteria as 13+ then he'll be thrown into the free for all when he would have been guaranteed should covid not have happened.

I imagine that 13+ will be reduced to something like 11 without the cancelled games included to make it fair

[Barneylfc∗]

I mean if they had 15 from 19, including those games. Taking them off (was it 4 games, cant remember) would leave them on 11, so less than the normal 13 for a guaranteed ticket in the bulks.

[Barneylfc∗]

I think he means that he purchased the games, that would then have put him on 15, but because they are cancelled, that now takes him below 13. So if they keep the criteria as 13+ then he'll be thrown into the free for all when he would have been guaranteed should covid not have happened.

I imagine that 13+ will be reduced to something like 11 without the cancelled games included to make it fair

Yes, 👍

[30fiver]

Were people expecting a credit to be awarded for those games?

Some were hopeful

If fans don't get back this season, I can see it being "13+ from 2018/19 or 13+ from 2019/20"

Will be people on 13+ for years who didn't buy all 17 they were guaranteed and might be caught short missing those 3/4 fixtures

[ChrisLFCKOP]

Ok thanks Chris, appreciate that

When you login go the account drop down top right hand corner, click memberships.

When that page loads there is a history tab.

[scouser102002]

All games behind closed doors have been removed from purchase history

Which suggests no credit will be awarded for those games...

As well as everything prior to 2015 for me

[30fiver]

As well as everything prior to 2015 for me

Mine doesnt go that far back but I've heard the same elsewhere...

Might find cup aways with low allocations tricky to prioritize if thats the case! Maybe have a rolling 5 year window to keep things a little more open

[ChrisLFCKOP]

As well as everything prior to 2015 for me

Yeah mine cuts off at 2015 too.

[FTH]

I keep getting a message that my password doesn't match the criteria when it clearly does. Anyone else had this?

It can't be a password used previously even though it doesn't state that in the criteria

[FTH]

If someone was on 15 and had those games take off their history and then get fucked into a free for all, after being in the guaranteed sale for a few years, then it's a shitty move.
As above, as long as those that would have been guaranteed in the bulk sales for this season aren't fucked over, it doesn't really matter.

There is only 15 credits available now, so the line won't be 15 clearly.

[koptommy93]

I'm at 13 with the Behind closed doors games taken off. Hope that is enough.

[Craig S]

As well as everything prior to 2015 for me

Yes, the start of 15/16. That seems a bit stupid to do when Wimbledon in the cup was Jan 2015 and has been removed. If we ever get an allocation as small as that again, surely they will need to go back to that game. I dont think we have had a smaller one since.

[scouser102002]

Mine doesnt go that far back but I've heard the same elsewhere...

Might find cup aways with low allocations tricky to prioritize if thats the case! Maybe have a rolling 5 year window to keep things a little more open

Went back to 2005 originally, then it's all disappeared.

I just like having a record of everything

[Samio]

12 for last season.

Had a ticket for the Palace game which would have been the magical 13.

Will be livid if that's what fucks me.

[NeoAdjuvant]

12 for last season.

Had a ticket for the Palace game which would have been the magical 13.

Will be livid if that's what fucks me.

I'm exactly the same. I comfort myself with the hope that any sort of reduction at all means I'm safe.