Topic: Liverpool FC Charter

[Anthony]

Liverpool has published a "Charter for 2001/2" on their website.

http://www.liverpoolfc.tv/news/drilldown/N53027010803-1026.htm

It all seems pretty innocuous to me although I have noticed a few points:-

1) Paragraph 3 states that "The Club does not run any loyalty or membership schemes". How would they classify the Priority Ticketing Scheme then?

2) Paragraph 4 refers to the "International Supporters? Club", the "Football Supporters? Association" and "residents?" - are they unsure of their definitions?  

3) The charter seems relatively silent on the methods of selling tickets which, judging from comments and the experiences of last season, seems to be a major concern of supporters.

So what do you think? Is it

[poll]
[opt] 1 Window dressing [/opt]
[opt] 2 A PR exercise with room for improvement[/opt]
[opt] 3 A welcome safeguard of Supporters' views and rights[/opt]
[/poll]

[Ben S]

Cheers - will update site with the latest one ASAP

[Millsee]

Personally, I think it gets off to a bad start -

Liverpool Football Club recognises the unique bond between the Club and its supporters.

My arse!!

[Anthony]

(or words to that effect...)

I didn't realise that there was already a customer charter! I haven't had a chance to cross-check the two but, for instance, what has the charter done to improve the situation with the Ticket Office?

Interesting results from the Poll so far...

[tigs]

the only difference is the date, its full of inaccuracys too