Is it just me, or does anyone else find 188 bet useless? This is my latest escapade with them.
I entered this coupon onto your system on Monday 15 August and it has still not been credited to my account. I received the confirmation e-mail ok and it is just not good enough. This money should have been available to me today in my bank account. LFC fans don't like 188 bet, they want to be able to collect their money in the bookies straight away. Cases such as this do not help your case.
Kindly wait for our customer relationship officer to respond. You are currently 1 in the queue
I am Cheska, how may I assist you?
Your Issue ID for this chat is LTK53109808064X
Cheska: Hi, I will be glad to assist you. May I please have your concern?
Rewood: I entered 0011-3000-2269-DFC coupon onto your system on Monday 15 August and it has still not been credited to my account. I received the confirmation e-mail ok and it is just not good enough. This money should have been available to me today in my bank account. LFC fans don't like 188 bet, they want to be able to collect their money in the bookies straight away. Cases such as this do not help your case.
Cheska: I would be glad to help you with your winnings concern.
Cheska: For verification purposes, may I have your member ID or username please?
Rewood: rewood
Cheska: Thank you.
Cheska: May I please put you on hold for 3-4 minutes to check if we have received your claim and may I ask the amount?
Rewood: ok
Cheska: May I know the exact amount of your winnings on that date?
Rewood: £21.70
Cheska: Alright, we have received your claim and its currently being processed by the relative department.
Cheska: We are sorry for the delay. But rest assured that we are already working on this.
Cheska: Your patience is highly appreciated.
Rewood: Well that's really not good enough! I should have had this money in my bank account today
Cheska: I am sorry to hear that.
Cheska: We are doing our best to have this credited as soon as possible.
Rewood: what is the problem and when can i expect this money
Cheska: There is no problem on your claim.
Cheska: We are just waiting for the department concerned to credit your winnings.
Rewood: why can't you simply credit this amount to my account now so i can transfer it out?
Cheska: Please be informed that there is a separate department doing this. We will chase them so they can credit the funds as fast as possible.
Cheska: We will monitor this from time to time.
Cheska: Once again, your patience is highly appreciated