Topic: Members Sales

[courty61]

But there'll always be gripes.

And not everyone will be sorted.

But all moving in right direction for something that has been broken for too long with shared cards, passed down cards and obviously touts

[Hightown Phil]

There is no seat picker, which will be really annoying for away matches when we are trying to get a group of mates together.

City have got one?

[Rob Dylan]

Web alert xp. It deffo works. And it pings when things change. You do need to play about with the settings though to get it spot on. I have set for every second.  I have been close a few times. But I go to my laptop to try to get tickets and I think that's why I'm failing. Hence new approach today.

I'll try that tomorrow...someone mentioned Firefox earlier, is it better to use that than Chrome?

[Barneylfc∗]

I'd like there to be test runs before implementing it for the bulk sales. Have they managed demand anywhere else like there is at Liverpool?

[RainbowFlick]

And not everyone will be sorted.

But all moving in right direction for something that has been broken for too long with shared cards, passed down cards and obviously touts

Agreed mate. Although do feel the priority should be touts first but it's a start with FanUpdate etc.

[Welshred]

I read on the Echo article on this that you can join a queue for individual games rather than just one main one currently in the bulks

Which would be shit and just lead to people opening individual queues for most games. Imagine missing out on a game because you joined the main bulk sale queue to someone who just opened a queue for one game.

[RainbowFlick]

I'd like there to be test runs before implementing it for the bulk sales. Have they managed demand anywhere else like there is at Liverpool?

I've seen the site crashed for a SoundersFC sale, so it's a potential shit show if they don't test it beforehand.

[Welshred]

City have got one?

Sheff Utd do too

[30fiver]

Is this any indication here:
"During the club’s future Members’ sales, the new platform will offer supporters a more efficient and simplified buying experience when applying for the matches they would like to attend."

If you have to apply then surely that indicates it is unless I am just reading into that too much.

Think you're reading into that too much, already says that on the current site.....

Taken from the Palace sale tomorrow:
"Tickets for this sale are subject to availability and we cannot guarantee that tickets will be available to all who apply."

[swoopy]

New ticket site coming

https://www.liverpoolfc.com/news/announcements/389088-lfc-teams-up-with-seatgeek-to-transform-ticket-buying-process

Horrah!

[VVM]

Few test runs on the city and sheff united sites anyone?

[Craig S]

City have got one?

Thats what i was on. First time I added a block it just chose a seat. next time I tried in the same block it gave the picker.

[redgriffin73]

Link to Echo article...

https://www.liverpoolecho.co.uk/sport/football/football-news/liverpool-set-transform-ticket-buying-17860878?fbclid=IwAR0A-h2QSJX6MNZhf1GA9muCJcu0UakhwARG5mcZrfZ8bl803x8ROCqMSA4

No mention of pre-login anywhere that I can see.

[swoopy]

Sheff Utd has the same shite site we have at the moment up until last season as well.
Maybe they cottoned on to how crap it is too!

Focus on mobile ticketing may cut down touts anyway. What they do in the US is that you have to log onto the site and get a unique barcode (that changes every 30 seconds) and scan this for entry. Meaning it's impossible to tout.

[redgriffin73]

Just looked at City's page, I like that it shows how many seats are available in each block but surely we wouldn't have the seat picker working for our bulk sales, they'd never cope!

[Hightown Phil]

Link to Echo article...

https://www.liverpoolecho.co.uk/sport/football/football-news/liverpool-set-transform-ticket-buying-17860878?fbclid=IwAR0A-h2QSJX6MNZhf1GA9muCJcu0UakhwARG5mcZrfZ8bl803x8ROCqMSA4

No mention of pre-login anywhere that I can see.

It's implied by the bit that says they'll send you a notification on your phone so you don't have to monitor the page.

[r_ali]

"After listening to fan feedback and following extensive discussions with supporters at our fan forums"

Is it known who represents at the fan forums?

[redgriffin73]

It's implied by the bit that says they'll send you a notification on your phone so you don't have to monitor the page.

Ah yeah, they might notice if you tell them the same phone number 30 times

[D🐶G]

New ticket site coming

https://www.liverpoolfc.com/news/announcements/389088-lfc-teams-up-with-seatgeek-to-transform-ticket-buying-process

Sounds like more than just a new site going off some of the wording perhaps?

[Hightown Phil]

"After listening to fan feedback and following extensive discussions with supporters at our fan forums"

Is it known who represents at the fan forums?

Yes.

Ah yeah, they might notice if you tell them the same phone number 30 times

I'd assume it's via an App but that's obviously guessing.

[Lfcameron7]

I'd assume it's via an App but that's obviously guessing.

I think when you join the queue page there’s an option to enter your number and it’ll text you when you get through the queue

[gav91v]

Sheff Utd has the same shite site we have at the moment up until last season as well.
Maybe they cottoned on to how crap it is too!

Focus on mobile ticketing may cut down touts anyway. What they do in the US is that you have to log onto the site and get a unique barcode (that changes every 30 seconds) and scan this for entry. Meaning it's impossible to tout.

Had tickets for some concerts which have the same thing with a unique barcode. As you say it is impossible to tout it and it worked well. It also gave you the option to transfer it to mates (say you had a group of 4 with one lead booker, they could send the ticket to their mates phone number), which could be useful for if you are buying for your mate in the bulks.

[redgriffin73]

Sheff Utd has the same shite site we have at the moment up until last season as well.
Maybe they cottoned on to how crap it is too!

Focus on mobile ticketing may cut down touts anyway. What they do in the US is that you have to log onto the site and get a unique barcode (that changes every 30 seconds) and scan this for entry. Meaning it's impossible to tout.

It says "will also support mobile access at the turnstiles for match e-tickets for fans wishing to move away from physical paper tickets."

Sounds like touts will be able to just choose not to use e-tickets.

[Rob Dylan]

Think they need to get rid of the bulk sales as well. Do other clubs do it? I mean you end up with everyone on there at the same time, whether you only want a ticket for one game or 10 - it just clogs up the entire system. Why not just sell tickets for each game a month before?

[D🐶G]

Think they need to get rid of the bulk sales as well. Do other clubs do it? I mean you end up with everyone on there at the same time, whether you only want a ticket for one game or 10 - it just clogs up the entire system. Why not just sell tickets for each game a month before?

They don’t need to get rid of the bulk sales necessarily, just stagger certain sales like they do for aways would help.

[redgriffin73]

Think they need to get rid of the bulk sales as well. Do other clubs do it? I mean you end up with everyone on there at the same time, whether you only want a ticket for one game or 10 - it just clogs up the entire system. Why not just sell tickets for each game a month before?

West Ham do it I think, and United did but think they've stopped now. It can be a nightmare but also means you know you don't have to get time off work every couple of weeks. Staggering sales better would definitely help.

[courty61]

Think they need to get rid of the bulk sales as well. Do other clubs do it? I mean you end up with everyone on there at the same time, whether you only want a ticket for one game or 10 - it just clogs up the entire system. Why not just sell tickets for each game a month before?

Cash is king

[Hightown Phil]

Think they need to get rid of the bulk sales as well. Do other clubs do it? I mean you end up with everyone on there at the same time, whether you only want a ticket for one game or 10 - it just clogs up the entire system. Why not just sell tickets for each game a month before?

Great idea. Instead of doing something twice a season people can do it 19 times.

Or we can just have both. Like now.

[GarethW]

Great idea. Instead of doing something twice a season people can do it 19 times.

Or we can just have both. Like now.

Think twice a season makes sense for those who have 13+ but for the zero credits and 4+ then having more chance of actually getting a ticket (19 goes) makes more sense

[Welshred]

"After listening to fan feedback and following extensive discussions with supporters at our fan forums"

Is it known who represents at the fan forums?

Yes and apparently it hasnt been discussed, they were just told the club is doing it

[30fiver]

Which would be shit and just lead to people opening individual queues for most games. Imagine missing out on a game because you joined the main bulk sale queue to someone who just opened a queue for one game.

I've seen the site crashed for a SoundersFC sale, so it's a potential shit show if they don't test it beforehand.

First its for season ticket renewals.... then "some sales are then set to be held in May or June for testing, so everything can be phased in over six to nine months given the major scale of change involved in the project."

[Welshred]

Those sound like the ACS sales

[TeddyTime33]

At least they’re doing something about but can see this failing at the start if they don’t test it properly

[30fiver]

Also have features to restrict sales (pre-login), Ballots, queue position without going through the source code, and text notifications when you're at/near the front of the queue

[FTH]

Yes and apparently it hasnt been discussed, they were just told the club is doing it

correct

[Tiz Lad]

Just been on City's site and it's £1.50 per ticket booking fee.

[TeddyTime33]

Just been on City's site and it's £1.50 per ticket booking fee.

fucking wank that

[Tiz Lad]

fucking wank that

Agreed

[scouser102002]

Used to be £2.50 booking fee on ours. Got rid of it when memberships came in.

[30fiver]

Just been on City's site and it's £1.50 per ticket booking fee.

Same with Leicester too

They better not increase the total ticket price