Topic: NFC Pass

[SnowGoon]

If it's apple can't you refresh it? If it's android you can login and re download your pass and that refreshes it.

[John C]

This has probably been asked many times in here so apologies, but does anyone know how long it usually takes for a forwarded ticket to show in your NFC wallet? My brother has just forwarded me his ticket for the match tomorrow, and when I log into my account it's there, but not when I go into my LFC wallet on my phone.

Have you been able to sort it mate?

[tesh1e]

If it's apple can't you refresh it? If it's android you can login and re download your pass and that refreshes it.

For Apple i have found the best thing to push a refresh is to go into the settings and turn auto update off and then turn it back on again.

[gregor]

Have you been able to sort it mate?

Yep all sorted, ended up re-downloading my pass and it came through then.

[6 Euros]

Do you mean just delete and reinstall?

To do it manually just click on the three dots and move the automatic updates switch off and back on again

[ABJ]

For Apple i have found the best thing to push a refresh is to go into the settings and turn auto update off and then turn it back on again.

You don’t even need to do that, just pull down the pass itself and it will literally refresh instantly.

[The_Rebel]

just a curious one if anything, why are some NFC passes all different colours? is it purely dependant on what phone you have? im a kop season ticket holder and my pass is red, although people going in next to me have a green pass with season ticket on it, whats the difference? also saw versions of a white general admission pass etc, is it different price points anyone care to clarify?

[redgriffin73]

My Members NFC is white. I thought GA was green, it was last season anyway.

[Joxer]

I have the wolves ticket for 01 March updated on my wifes phone. I want to transfer it to my son, but there is no option to distribute it from my wifes account, is it timebound? ie only allows a certain period of time before the match?

[redgriffin73]

Yeah usually from about a week before the game.

[Joxer]

Yeah usually from about a week before the game.

Thank you

[Johnny Foreigner]

Anyone having problems with forwarding everton-tickets ?

I am keeping on having this problem to a mate on my F&F  list. I know for sure he hasn't bought any himself..

"The maximum quantity has been exceeded by xxxx
To fix this issue, please allocate the additional items to eligible Friends and Family or remove them from your basket.
Sorry, you cannot buy any more tickets to event Liverpool v Everton 13/02/2023 20:00.
Sales to this event are limited  to 0 tickets per event per history per item owner."

Have cleared basket, but keep on getting the same error message. recipient have to download nfc again ?

[walterwhite]

Anyone having problems with forwarding everton-tickets ?

I am keeping on having this problem to a mate on my F&F  list. I know for sure he hasn't bought any himself..

"The maximum quantity has been exceeded by xxxx
To fix this issue, please allocate the additional items to eligible Friends and Family or remove them from your basket.
Sorry, you cannot buy any more tickets to event Liverpool v Everton 13/02/2023 20:00.
Sales to this event are limited  to 0 tickets per event per history per item owner."

Have they downloaded the nfc pass that's the only time I've seen that issue is when the pass isn't downloaded on your friends side

[Johnny Foreigner]

Have they downloaded the nfc pass that's the only time I've seen that issue is when the pass isn't downloaded on your friends side

cheers; they downloaded last season and got a ticket then, but might have to do it again. we'll try again

[Barrowred]

My brother can't make the Wolves game and was thinking of taking my mam, trouble is she doesn't have a smartphone or on my F&F either.
Brothers account is a 13+ members account and he hasn't forwarded or distributed any tickets this season. Can his ticket be forwarded on to me and I can use my phone to get her through the turnstiles?

[SnowGoon]

My brother can't make the Wolves game and was thinking of taking my mam, trouble is she doesn't have a smartphone or on my F&F either.
Brothers account is a 13+ members account and he hasn't forwarded or distributed any tickets this season. Can his ticket be forwarded on to me and I can use my phone to get her through the turnstiles?

You could put the other pass on your phone? If it’s a 13+ account you can distribute to anyone, so just have the ticket distributed to her and you download her pass onto your phone.

[John C]

My brother can't make the Wolves game and was thinking of taking my mam, trouble is she doesn't have a smartphone or on my F&F either.
Brothers account is a 13+ members account and he hasn't forwarded or distributed any tickets this season. Can his ticket be forwarded on to me and I can use my phone to get her through the turnstiles?

Seeing though it's his mum, perhaps she can just take his phone to the game?

[lukeypool]

Anyone ever had any problems with the android barcodes not working

[77kop05]

Anyone ever had any problems with the android barcodes not working

Nope, mates having plenty of issues with Apple though.

[fintanmar]

I have one NFC pass on my phone

Trying to add a second

I've logged into he second account

Gone to memberships and selected the check box and clicked on Dowload NCF pass

It just opens a blank window in chrome  - it's an android phone

Do i need to renew the pass?

Thanks in advance for any help

[SnowGoon]

Maybe try an incognito tab, sounds like a browser issue rather than a wallet/pass isssue.

[fintanmar]

Maybe try an incognito tab, sounds like a browser issue rather than a wallet/pass isssue.

That worked

Cheers!

[hoppyLFC]

My mate has been forwarded a ticket for tonight ( he is on the senders f and f ), it is showing in his lfc account but when he tries to download it to his pass it is saying ‘forbidden’.
Any ideas anyone please?

[swoopy]

My mate has been forwarded a ticket for tonight ( he is on the senders f and f ), it is showing in his lfc account but when he tries to download it to his pass it is saying ‘forbidden’.
Any ideas anyone please?

It means he's already downloaded his pass on another phone previously. The club are the only ones who can reset it. If he already has the pass on his phone, he doesn't need to download it again. The ticket will be on the pass, even if it's not refreshed on his phone screen yet.

[hoppyLFC]

It means he's already downloaded his pass on another phone previously. The club are the only ones who can reset it. If he already has the pass on his phone, he doesn't need to download it again. The ticket will be on the pass, even if it's not refreshed on his phone screen yet.

Nice one Swoopy, I will let him know.

[Koplord]

Having issues this morning with pass. Won’t let me download ticket. Asked me to remove expired ones from my device but when I try to add it just says forbidden 

[marios_moustache]

Having issues this morning with pass. Won’t let me download ticket. Asked me to remove expired ones from my device but when I try to add it just says forbidden 

Same problem a mate of mine is having. Using the same phone  has used for Rangers but nothing in his Apple wallet and is getting the "removed expired" message

[stonecold_jpm]

Had message on google wallet on my phone that says I won't be able to use it from 27th February as wallet will now only work on Android 7 or above, so this NFC ticket crap is now forcing me to get a new phone.

[Claire.]

How old is your phone? Android 7 is from 2016.

[jimbo196843]

I’m trying to forward a ticket now but it’s shaded out when I try to forward it. Any ideas?

[SnowGoon]

I’m trying to forward a ticket now but it’s shaded out when I try to forward it. Any ideas?

Yeah, they say you can forward up to 1 hour before kick off, but it actually stops quite a bit before.

[SnowGoon]

I’m trying to forward a ticket now but it’s shaded out when I try to forward it. Any ideas?

Might be worth going onto the online chat about it

[jimbo196843]

Might be worth going onto the online chat about it

Thanks mate

[MarcoD]

I am having trouble trying to recall the Wolves ticket. When I choose the recall option, I get a notification indicating I have not selected any game to recall, and so the Recall button is greyed out. Any help / advice appreciated, before I try and get in touch with the club. Cheers

[swoopy]

I am having trouble trying to recall the Wolves ticket. When I choose the recall option, I get a notification indicating I have not selected any game to recall, and so the Recall button is greyed out. Any help / advice appreciated, before I try and get in touch with the club. Cheers

You need to tick the ticket you are wanting to recall first from the list before pressing 'recall'. You can only recall a ticket belonging to the logged in account.
If that doesn't help I'd suggesting contacting the club.

[MarcoD]

I am selecting the relevant ticket first, and then pressing Recall. It then brings up another screen, telling me that the original ticket is now owned by someone else, and I can select it from below and recall it. But there is nothing below to select, and it says 0 of 0 tickets selected.
Thanks for the reply anyway.
Just wondered if there might be something unusual with this particular game, as it has been re-arranged after it was postponed.
I'll try the online chat Thanks

[swoopy]

I am selecting the relevant ticket first, and then pressing Recall. It then brings up another screen, telling me that the original ticket is now owned by someone else, and I can select it from below and recall it. But there is nothing below to select, and it says 0 of 0 tickets selected.
Thanks for the reply anyway.
Just wondered if there might be something unusual with this particular game, as it has been re-arranged after it was postponed.
I'll try the online chat Thanks

You can only recall it if it it was 'distributed'.
If you forwarded it to them, then they need to forward it back to you.

[MarcoD]

Just had a response via Live Chat

[Grace] unfortunately ticket recall is not operate this season, the supporter will need to forward this back to you

[Claire.]

Can you use any turnstile in the MSU? I’ve got singles for Wednesday but ones in U1 and the other in U9 but taking me dad so both on my phone, reckon we can go in together or will I have to get him in and then fuck off like a mad tout 😂

[ScuzzyP]

Can you use any turnstile in the MSU? I’ve got singles for Wednesday but ones in U1 and the other in U9 but taking me dad so both on my phone, reckon we can go in together or will I have to get him in and then fuck off like a mad tout 😂

Yeah, go in either side....