Has anyone dealt with retentions recently and how did you get on?
Have Sky TV + Sports, had O2 broadband which is now sky but seem to be paying too much for them. Moving house in a couple of weeks and going to give them a call and see what they offer. Just wondering if anyone has any success stories of dealing with them and getting a really good deal!
To get the beast deals from retentions you usually have to actually follow through on your threat to leave at least once.
They offered me very little last time I tried it on with them, about £5 a month off, so I did actually follow up on my threat for a change.
I thought I would have to wait 3-6 months before I got a decent offer, but they got back in touch within a month of mine being turned off, offered 60% off my package price for 12 months and a £100 credit, ends up averaging about £20 a month for Sports, HD and all the family pack or whatever they call it (basically get everything apart from movies)
It probably helped that I was on BT broadband and said I would go with BT TV, which costs next to nothing