Here is a copy of the email from the club
We recently updated you of our plans to improve Anfield’s provision for disabled supporters ahead of Season 2017-18, and can now confirm that these construction works do affect your current seat. We appreciate that this may come as a disappointment to you but hope you can understand the need for the increased provisions for disabled supporters at Anfield to meet the new Premier League guidelines.
You will have an opportunity to select a new seat and we want to reassure you that we will make every effort to provide you with a selection of ‘best available’ seats to choose from. However, because of the subsequent seat losses due to the construction works, we cannot guarantee an exact ‘like for like’ position.
How do I select my new seat?
You will have a dedicated online seat selection period to choose a new seat for the coming 2017-18 Season that will be available from 10am Thursday 9 March until 8am Monday 13 March.
To make your selection, click here during your selection period. Seats will be available in the following stands:
Lower Centenary
Main Stand Lower
All seats are subject to availability and allocated on a first come first serve basis.
Click here for a step-by-step guide on how to select your seat.
Can I sit somewhere else in the Stadium?
If you would rather choose a different location in the Stadium, you can do this during an alternative selection period that will take place once the initial seat move process is complete for all Season Ticket Holders affected by the construction works.
This seat selection period will be available from 10am Wednesday 15 March until 8am Friday 17 March.
To make your selection, click here during this selection period. Seats will be available in the following stands:
Upper Centenary
Kop
Main Stand Upper
Main Stand Lower
All seats are subject to availability and allocated on a first come first serve basis.
If the seat you select is more expensive than your current seat, we will refund you the difference for Season 2017-18.
Click here for full details of Season Ticket prices for Season 2017-18.
I sit alongside my friends/family – will I still be able to do this?
If the friends/family you sit with have also been affected by the construction works and you want to ensure you are able to select seats together, we recommend that prior to your specific seat selection period you use the ‘Friends and Family’ option online to link other Season Ticket Holders you wish to sit with. Click here to log in to ‘My Account’ and select ‘Friends & Family’ for further details on how do to this.
What happens next?
Once the seat selection periods are complete, you will be able to renew your Season Ticket for your new seat when the 2017-18 Season Ticket renewal period opens later this month. You will receive your 2017-18 Season Ticket renewal brochure for your new seat in due course, and full details will also be published on our website.
Who should I contact if I have any questions?
Full Q&As relating to the seat selection periods are available here. If there is any other information you require or you need assistance using our online services, then please contact us on +44 151 264 2500.
We look forward to welcoming you to Anfield for the 2017-18 Season.
Liverpool Football Club