Topic: Union SG away selling details

[ABJ]

UEFA EUROPA LEAGUE AWAY FIXTURE against Union SG to be played at Anderlecht Stadium, Lotto Park on Thursday December 14, 2023. Kick-off is at 18.45hrs, local time.

The club has received an allocation of 1058 tickets for this all-ticket fixture.

In line with UEFA guidelines, a further 200 top category seats have been allocated to be used as part of the players' allocation and staff, travelling club staff and VIPs.

TICKET PRICES:

£17.47 TICKET COLLECTION

Liverpool FC will be carrying out a full ticket collection process at the Hotel Carrefour De L’Europe in Brussels, to ensure an accurate verification process is in place for the issuing of tickets.

SUPPORTERS MUST PROVIDE DETAILS FOR EVERY PERSON TRAVELLING TO AND ATTENDING THE GAME.

SUPPORTERS WHO PROVIDE THE SAME DETAILS FOR MORE THAN ONE TICKET WILL NOT BE CONTACTED AND WILL AUTOMATICALLY HAVE THEIR TICKET BOOKING CANCELLED, WITH NO REFUND GIVEN.

UNDER NO CIRCUMSTANCES WILL ANY CHANGES BE PERMITTED ONCE YOU HAVE PURCHASED YOUR TICKET(S).

• First name

• Surname

• Address

• Date of birth

• Country of birth

• Passport or National Identity Number

• Mobile number (this is the mobile number we will use to contact travelling supporters)

• Email address (this is the email address we will use to contact travelling supporters)

• Outbound travel date

• Method of travel into Brussels: plane/car/coach/train

• Estimated time of arrival into Brussels

• Accommodation details

• Return travel date

As the information you provide is paramount to the ticket(s) being issued in Brussels, we cannot stress enough that you must follow the instructions provided.

To re-emphasise:

• When booking your tickets, the details of EVERY supporter attending the game MUST be provided on the online form FOR THE TICKET THAT THEY, AND ONLY THEY WILL BE COLLECTING.

ONE TICKET = ONE SUPPORTER = UNIQUE SUPPORTER DETAILS

• Before completing your booking:

o Check that you have provided different supporter details against every ticket in your booking.

o Take your time and review the details you have provided against each ticket before completing your booking to make sure every ticket is assigned a different name.

CHANGES WILL NOT BE PERMITTED ONCE YOU HAVE COMPLETED YOUR BOOKING.

If the supporter details on the online form do not match the photo identification of the supporter collecting the ticket, the ticket will become invalid and WILL NOT be issued under any circumstances. Refunds will also be refused.

LFC cannot be held responsible for tickets not issued if incorrect details are provided at the time of booking.

TICKET SALE DETAILS:

Tickets will be available online and you may have to queue at times.

Tickets will be available to season ticket holders and official members who purchased the following UEFA Champions League and Europa League away fixtures during the 2023-24, 2022-23 and 2019-20 seasons (As a result of the Covid 19 pandemic, tickets purchased during season 2021-22 are not used as credits):

• Toulouse (09.11.23)
• Lask (21.09.23)
• Real Madrid (15.03.23)
• AFC Ajax (26.10.22)
• Rangers (12.10.22)
• SSC Napoli (07.09.22)
• FC Salzburg (10.12.19)
• KRC Genk (23.10.19)
• SSC Napoli (17.09.19)
• Atletico Madrid (18.02.20)

First sale: Tickets will be available ONLINE to season ticket holders and official members who recorded ALL of the above away fixtures.

Time of sale: from 8.15am on Tuesday November 21 until 7.30am on Wednesday November 22.

First sale status: Guaranteed - one ticket per qualifying supporter, up to a maximum of 10 tickets per booking.

Second sale: Tickets will be available ONLINE to season ticket holders and official members who recorded 9 of the above away fixtures.

Time of sale: from 8.15am on November 22.

Second sale status: Not guaranteed – one ticket per qualifying supporter, up to a maximum of four tickets per booking.

Tickets will be available on a first come, first served basis, subject to availability.

IF tickets remain following the above sales, a further sale date will be announced here.

DISABLED SUPPORTERS:

Ambulant Disabled Supporters Ambulant disabled supporters should purchase tickets in line with the full selling details.

Supporters who require a Wheelchair Bay
We have received 15 wheelchair bays with associated personal assistants. Supporters who require a wheelchair bay should disability@liverpoolfc.com marking the subject field as Union SG Away, no later than 12pm on Tuesday November 21, to register their interest.

Please note that if the number of applications exceeds the number of wheelchair bays available, a ballot will take place with priority given to those who have recorded the most number of games.

HOSPITALITY MEMBERS

Sir Kenny Dalglish Stand executive box holders, premium level and centenary club members should contact the hospitality team on 0151 264 2222, option 2.

TICKET COLLECTION PROCESS

Full ticket collection details will be sent in the lead up to the game to every supporter named on the online form, using the email address and mobile number provided on the online form.

We can confirm the following regarding the ticket collection point:

• It will open on the evening of Wednesday December 13 and throughout the day on match day. Opening times will be confirmed on the email we send leading up to the game.

ONLY the supporter named on the online form will be able to collect their own ticket with photo ID – NO EXCEPTIONS.

IF the ticket remains uncollected, the ticket purchase will be cancelled from the supporter record it was purchased against, with no refund given.

GENERAL INFORMATION

Match Credits:

Tickets purchased during this season’s competition will be used as match credits for ticket sales throughout season 2023/24 and for future seasons.

https://www.liverpoolfc.com/news/union-sg-v-liverpool-away-ticket-details

[Tiz Lad]

Slightly more than we thought. But once the sponsors, hospitality etc wallahs extra 25% are taken off, about 794 left for the 'normal sale' next to no chance for anybody on 9 maybe 50 or so left

[Luke 17]

another ticket collection nowhere near the stadium

[ABJ]

another ticket collection nowhere near the stadium

Have they released the venue already?

[sonofkenny]

Have they released the venue already?

its in the notice.

[bignred84]

Have they released the venue already?

£17.47 TICKET COLLECTION

Liverpool FC will be carrying out a full ticket collection process at the Hotel Carrefour De L’Europe in Brussels, to ensure an accurate verification process is in place for the issuing of tickets.

They did the same for Toulouse, included in the selling info

[ABJ]

£17.47 TICKET COLLECTION

Liverpool FC will be carrying out a full ticket collection process at the Hotel Carrefour De L’Europe in Brussels, to ensure an accurate verification process is in place for the issuing of tickets.

They did the same for Toulouse, included in the selling info

Cheers! that will teach me to read it properly 

Oh I knew that they did it for Toulouse but I missed it from the above.

[Barry Banana]

another ticket collection nowhere near the stadium

I hate the concept of pick ups as much as the next person, but were you planning on hanging around the stadium all day? Feels like a three minute walk from Grand Place will suit most people.

[Luke 17]

I hate the concept of pick ups as much as the next person, but were you planning on hanging around the stadium all day? Feels like a three minute walk from Grand Place will suit most people.

No it's just easier because everyone eventually goes to the stadium. not everyone is staying in the city that the game is in some travel in on day of game etc.

[Barry Banana]

No it's just easier because everyone eventually goes to the stadium. not everyone is staying in the city that the game is in some travel in on day of game etc.

Yes - everyone has to go the stadium but people have to leave the city early enough already to get in with police, security checks etc. With collection by the stadium you’d either have to leave for the game hours early or go there early and come back.

Genuinely think having it by the stadium will inconvenience the majority making them go out of their way. Whole thing is a pain in the arse (and absolutely pointless when people can nominate others for collection) but closer to the city centre - where most fans will be night before and day of - the better.

[Luke 17]

Yes - everyone has to go the stadium but people have to leave the city early enough already to get in with police, security checks etc. With collection by the stadium you’d either have to leave for the game hours early or go there early and come back.

Genuinely think having it by the stadium will inconvenience the majority making them go out of their way. Whole thing is a pain in the arse (and absolutely pointless when people can nominate others for collection) but closer to the city centre - where most fans will be night before and day of - the better.

Yeah fair enough, get what your saying your not going to please everyone. Just wish they would scrap it altogether to be honest I agree it's pointless.

[kalle-anka]

Only good thing with the collection as it’s set up now is that any unused tickets doesn’t count.

[Barry Banana]

Only good thing with the collection as it’s set up now is that any unused tickets doesn’t count.

Could do that with ticket scan details (and did for LASK).

[kalle-anka]

Could do that with ticket scan details (and did for LASK).

Yeah but in theory I could scan 10 tickets myself.. not very likely that would go unnoticed but still.

[gazzam1963]

Booked this a few months back with  the view just enjoy the day with no chance of seeing the game but have managed to cop for two tickets hopefully

[vlademer17]

Heading in with Partner who has a chance in second sale, I myself still not sorted, been to both LASK & Toulouse so hoping to nab a spare for this.

[Pata]

Did anyone manage to catch how many were taken out and not on sale? (front rows of S15?)
I get the feeling it was fewer than before.

[jdirckze]

Anyone have any problems with payment?. Tried 3 cards which were all declined at first  despite approving in the app. . Eventually one worked after re-inputting all details again . Similar thing happened yesterday for Palace

[Barry Banana]

Lower tier normally more popular than upper but not the case here. Odd.

[Birdontheshirt]

Anyone have any problems with payment?. Tried 3 cards which were all declined at first  despite approving in the app. . Eventually one worked after re-inputting all details again . Similar thing happened yesterday for Palace

Yes, card I regularly use didn’t work this time.  Next one also failed. Third card worked thankfully. No reason to this.

[ABJ]

Yes its a guaranteed sale but that was stressful to say the least as it took me 45 mins to finally sort. We had loads together but I lost my half...twice as the basket emptied (not the end of the world as in is in but frustratingly that chunk of seats are now available again...maybe the person that grabbed them had issues as well)  then the page said that the format for inputting the date was wrong (even though it wasn't) and then my payment card failed exactly as its done for the last couple of sales...literally nothing on the card or the account has changed. Weirdly it still works fine in Firefox.

Its clearly either my error or my bank though as it definitely won't be LFC's systems as its not like people have had payment card issues in the past. The fact that I stopped using the saved card option over a year again after losing everything in the bulk sale is just a coincidence I'm sure.

[uppercentenary92]

Bought all ours in 2 batches - first batch payment took for ever to go through, tried going back and to, eventually decided to cancel the request having taken the screenshots, then it worked !!, second one took the 3rd credit/debit card to work after rejections. it cant just be co-incidence. done from home today - yesterday in work kicked me out as a bot !!!, whole thing is a joke - as people said, we qualify but its just a mad load of stress

[RedSue]

I had same issue with dates as did another friend and refresh worked to resolve.  No problem with credit card but mate did. 

You’d think at some point they’d manage to get a fully working website 

[ABJ]

I had same issue with dates as did another friend and refresh worked to resolve.  No problem with credit card but mate did. 

You’d think at some point they’d manage to get a fully working website 

The various payment card issues that numerous people have experienced have only been a thing for about the last 2 years, thats nowhere enough time for them to address it...I think that everyone needs to give them a break.

[jdirckze]

The various payment card issues that numerous people have experienced have only been a thing for about the last 2 years, thats nowhere enough time for them to address it...I think that everyone needs to give them a break.

I've only had the problem with cards recently.  It was originally my first name not being inserted using a saved card . That seems to have been fixed but now the whole transaction is coming up as declined.  Not missed out as eventually managed to get it to work but very frustrating.

[Tiz Lad]

The various payment card issues that numerous people have experienced have only been a thing for about the last 2 years, thats nowhere enough time for them to address it...I think that everyone needs to give them a break.

As has been said when you're guaranteed, stressful but time to sort, when you're in a mad scramble bun fight for a few, could be the difference between getting one and missing out

Nothing this club does with regard to to tickets is anything other than an absolute shambles

[30fiver]

Did anyone manage to catch how many were taken out and not on sale? (front rows of S15?)
I get the feeling it was fewer than before.

Almost 30% apparently

[Pata]

Almost 30% apparently

Looking at what's left now, seems, they might've taken 200 instead of 300.

[Tiz Lad]

Looking at what's left now, seems, they might've taken 200 instead of 300.

Plenty of time for people to come in from work and buy. Be surprised is there's even 50 left by tomorrow

[ABJ]

Did anyone manage to catch how many were taken out and not on sale? (front rows of S15?)
I get the feeling it was fewer than before.

After recent events, I'm not even going there 

[30fiver]

After recent events, I'm not even going there 

Had wondered why you'd not posted, seemed like a lot of city returns today

[ABJ]

Had wondered why you'd not posted, seemed like a lot of city returns today

No comment 

[bignred84]

so do we know how many are left for tomorrow's sale.

sweating here

[ant]

63 when I got out around midnight !

got to get some in the 9 sale so hope some more pop up from lfc to help out, good luck everyone - ynwa

[vlademer17]

Counted 63 right before queue began this morning.

[Alf]

Sold out.

[Oh Yes BisCAN]

In at 8:16. Sold  out

[ant]

1 min queue and sold out !

[Tiz Lad]

Straight in no queue sold out

[DougLFC94]

Makes you wonder whether the club are deliberately holding them back to put in with the returns? It's hard to fathom 60 odd disappearing that quickly...was in straight away and nothing