Wondering if anybody can help, it’s more outlook than an Xbox problem but it crosses over.
Got a new Xbox last week, didn’t want to reset my current outlook psssord as it was logged in on my phone so just thought I’d create a new outlook account for my Xbox. Did it through my iPhone, used suggested password which then didn’t save. Obviously haven’t got a scooby what that password is which wasn’t an issue until my Xbox is now telling me to enter the password to access my account. Been using it a week and not had to do that until today annoyingly.
I wouldn’t be arsed by it however I signed up to a trial of game pass which unless I can sign into the account, is going to auto renew. Tried using contact Xbox support but they won’t give me a number or live chat option as it says I can reset my password following the links.
I have done the reset my password option and provided details however it wants me to type in an old password, which I obviously don’t have!
Not arsed about accessing the account again but really need to cancel game pass! I purchased it via the mobile phone number option, can I just tell ee to cancel it moving forwards? I’ve also used that option when signing up again on my other profile though so may be a problem there.
I’ve had a mare to be honest