Author Topic: Private Message - Email Notifications  (Read 5215 times)

Offline swoopy

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Private Message - Email Notifications
« on: August 17, 2023, 09:48:48 am »
I notice I've stopped receiving email notification when I get a private message. I have the option to receive email notification turned on.
Any known issues / something I've missed?

Thanks.

Offline Claire.

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Re: Private Message - Email Notifications
« Reply #1 on: August 17, 2023, 10:53:38 am »
Could they be going into junk?

I've still been receiving them.

Offline swoopy

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Re: Private Message - Email Notifications
« Reply #2 on: August 17, 2023, 11:14:05 am »
No, not in junk. I did change my email address a few weeks ago if that helps! It's is updated on my profile, I've checked and confirmed it's correct.

Offline Ben S

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Re: Private Message - Email Notifications
« Reply #3 on: August 17, 2023, 02:08:36 pm »
Probably your email provider dropping them as we have no published spf record or dkim. Probably should change that...

Offline swoopy

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Re: Private Message - Email Notifications
« Reply #4 on: August 17, 2023, 09:18:53 pm »
Probably your email provider dropping them as we have no published spf record or dkim. Probably should change that...
:)
I've moved to Gmail. I'm sure in my day to day IT job we had issues with emails going to Gmail for the same reason a few months back. Likely that !

Online Elmo!

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Re: Private Message - Email Notifications
« Reply #5 on: August 17, 2023, 09:45:56 pm »
PM emails from RAWK most of the time go into junk for me (GMail).

Offline redgriffin73

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Re: Private Message - Email Notifications
« Reply #6 on: August 17, 2023, 10:51:32 pm »
I'm Gmail as well and I'll often get one but then if the PM conversation continues I don't get any more for the rest of that chain of messages.
Rafa Benitez: "I'll always keep in my heart the good times I've had here, the strong and loyal support of the fans in the tough times and the love from Liverpool. I have no words to thank you enough for all these years and I am very proud to say that I was your manager. Thank you so much once more and always remember: You'll never walk alone."

Offline TepidT2O

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Re: Private Message - Email Notifications
« Reply #7 on: August 17, 2023, 11:31:15 pm »
I’m gmail.  They’ve just stopped coming

Don’t know if it matters though
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“Generosity always pays off. Generosity in your effort, in your work, in your kindness, in the way you look after people and take care of people. In the long run, if you are generous with a heart, and with humanity, it always pays off.”
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Offline duvva 💅

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Re: Private Message - Email Notifications
« Reply #8 on: August 18, 2023, 12:10:25 am »
Yep I used to get an email for every message into my Gmail Inbox, then they started going to junk, now they’ve stopped completely.

I’ve checked my profile settings on RAWK and nothings charged I should still get emails.

If everyone above is on Gmail that would seem to be the issue?
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Offline jambutty

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Re: Private Message - Email Notifications
« Reply #9 on: August 18, 2023, 09:28:33 am »
My PM option has disappeared.

Understandable, but curious.
Learn.

Offline RJane89

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Re: Private Message - Email Notifications
« Reply #10 on: November 1, 2023, 11:29:27 am »
Yep I used to get an email for every message into my Gmail Inbox, then they started going to junk, now they’ve stopped completely.

I’ve checked my profile settings on RAWK and nothings charged I should still get emails.

If everyone above is on Gmail that would seem to be the issue?

Hi did you find a way around this? I also am not recieving emails to my Gmail anymore from here.
I am trying to get my forgot password link as unable to login on my desktop but email just is never recieved, checked spam also.

Offline Chakan

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Re: Private Message - Email Notifications
« Reply #11 on: November 1, 2023, 11:37:17 am »
Not receiving emails either, also on Gmail.

Offline duvva 💅

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Re: Private Message - Email Notifications
« Reply #12 on: November 1, 2023, 02:26:07 pm »
Hi did you find a way around this? I also am not recieving emails to my Gmail anymore from here.
I am trying to get my forgot password link as unable to login on my desktop but email just is never recieved, checked spam also.
Nope, does look to be something to do with Gmail rather than RAWK though
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Online Elmo!

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Re: Private Message - Email Notifications
« Reply #13 on: November 1, 2023, 02:30:18 pm »
There's been issues for ages with Gmail treating RAWK emails as spam, I presume now they are just blocking them and not even allowing them through to the Spam folder. Not sure if it is something to do with RAWKs SPF record.

Offline Bullet500

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Re: Private Message - Email Notifications
« Reply #14 on: November 8, 2023, 07:39:26 pm »
Probably your email provider dropping them as we have no published spf record or dkim. Probably should change that...
Please do. SPF and DKIM is a must.

(I checked a recent email from RAWK)

Offline In the Name of Klopp

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Re: Private Message - Email Notifications
« Reply #15 on: March 12, 2024, 12:56:18 pm »
Not entirely related, but is there a way to get/receive a notification if someone quotes you or replies to one of your posts?
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Offline John C

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Re: Private Message - Email Notifications
« Reply #16 on: March 12, 2024, 08:22:54 pm »
Not entirely related, but is there a way to get/receive a notification if someone quotes you or replies to one of your posts?
No mate.