Energy Bill issues - I live in a small two bed house where I'm working from home, but typically only have the heating on low a few hours a day and don't tend to leave lights running. I do run two laptops on and off the power for around 10 hours a day though.
My bills recently have been over £100 a month for gas and electric, when typically they've been considerably cheaper. I used to submit meter readings but have had a smart meter installed, my provider has sent me another £150 bill saying that the price is based on readings I submitted - I never did submit anything this month due to the aforementioned Smart Meter.
I'm contacting them asking how they have this information, why it's not listed as smart or estimate and why the bill is so ridiculously high. Any guidance or advice on this? Surely WFH can't basically make my bills 100% more expensive each month.
If it's the first bill since the meter exchange they could have the wrong readings from the change over.
The meter companies sometimes use reconditioned ones but the energy company assume they're new and starting at all zeros.
There'll be a yellow sticker on the meter with all the exchange info, double check it against the bills and if it's wrong they'll change it. They might want a photo uploaded to the email just to confirm it though.
You should be able to tell if your consumption has gone up if you've set the monitor up with the correct tariff though as it'll tell you your daily, weekly or monthly usage in money terms and energy used.
Also if you have your suppliers app it'll break down where of what is using the energy.
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