The clue is in the email subject title - its either "News about your ticket" or "You've won a lucky dip".
I probably need to start a Premium Bonds thread for for comparison purposes I thought I'd add that my daughter got a £25 cheque through the post yesterday (again).
When you get a letter from NS and I, you know what it is about . . . . you sit there shouting at the letter PLEEEEEASE GOD, I'M BEGGING YOU.
You open it and 1st thing you see is the little slip with a bottle of champagne on it and the words, "Congratulations, you are a winner".
Heart is beating faster, louder, palms are sweaty as fuck and you shout COME ON YE FUCKING BEAUTY . . . .
You look at the cheque, £25 and all though you should be grateful you feel like you have just had a kick in the guts.
DAMN YOU TO HELL YOU BASTARRRRRRRD