Author Topic: NFC Pass  (Read 155188 times)

Offline anfieldpurch

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Re: NFC Pass
« Reply #1480 on: November 2, 2024, 03:59:19 pm »
Few issues outside the ground for some today.. mate of mine scanned red and was told it had been scanned an hour earlier… and he said there were a fair few more at the Ticket office with the same issue…
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Offline emitime

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Re: NFC Pass
« Reply #1481 on: November 2, 2024, 06:12:18 pm »
Getting in anny upper is a joke.

Do they purposely not open like 3/4s of the turnstiles? And the scanners are so unintuitive it confuses the fuck out of people. Every extra second per person makes a massive difference, and it takes people aaages to figure it out.

Offline 6 Euros

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Re: NFC Pass
« Reply #1482 on: November 2, 2024, 08:17:01 pm »
Other than the obvious (member already having a ticket) Is there any other reason why this message should come up to stop me transferring a ticket to my mate?
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Offline WaffleHouse

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Re: NFC Pass
« Reply #1483 on: November 2, 2024, 08:28:05 pm »
Other than the obvious (member already having a ticket) Is there any other reason why this message should come up to stop me transferring a ticket to my mate?

Same message you get if the member isn't eligible for the ticket (not enough credits or didn't register for the sale)

Offline SnowGoon

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Re: NFC Pass
« Reply #1484 on: November 2, 2024, 08:46:24 pm »
Other than the obvious (member already having a ticket) Is there any other reason why this message should come up to stop me transferring a ticket to my mate?

Have they downloaded the pass?
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Offline 6 Euros

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Re: NFC Pass
« Reply #1485 on: November 2, 2024, 10:03:18 pm »
Have they downloaded the pass?
He has had his membership a few years but doesn’t go that often unless I am unable to go and can transfer it. Do you think if it’s in his expired passes it would affect the transfer?
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Offline SnowGoon

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Re: NFC Pass
« Reply #1486 on: November 3, 2024, 01:01:54 am »
He has had his membership a few years but doesn’t go that often unless I am unable to go and can transfer it. Do you think if it’s in his expired passes it would affect the transfer?

Yeah, maybe it's a yearly membership, get him to download the free general admission pass if he's not purchasing a membership then it should be ok.
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Offline SnowGoon

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Offline SnowGoon

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Re: NFC Pass
« Reply #1488 on: November 3, 2024, 11:16:13 am »
Thanks all. So the one that’s not appearing on my GA pass, shows in my account as not printed .
I had the nfc pass downloaded years ago. So before I bought the ticket

Does this mean there are two possibilities based on the message above
1) the club haven’t pushed it yet
2) there is an issue that necessitates live chat?

It’s so odd that of two tickets awarded in the same local ballot one would be printed but the other wouldn’t …

Hope you sorted this, was it that the general admission needs a new one every year possibly? (As it's a counted as a free membership).
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Offline anfieldash

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Re: NFC Pass
« Reply #1489 on: November 3, 2024, 11:40:44 am »
Don’t think so.
Mate on a general admission pass is using same as last year.

Offline claresy2005

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Re: NFC Pass
« Reply #1490 on: November 3, 2024, 11:54:35 am »
Still not sorted but will have to wait to live chat tomorrow. I did originally think GA pass needed re downloading each year but I get an error message if I try to do that. Seems to be an issue at the clubs end given that no one on here has found me a solution and you guys are normally my go to !

Offline rob1966

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Re: NFC Pass
« Reply #1491 on: Today at 11:20:56 am »
Still not sorted but will have to wait to live chat tomorrow. I did originally think GA pass needed re downloading each year but I get an error message if I try to do that. Seems to be an issue at the clubs end given that no one on here has found me a solution and you guys are normally my go to !

I thought that too, but I had to redownload mine today from the membership area on my account to get my Leverkusen ticket to show, been OK with other games this season til now.
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Online nayia2002

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Re: NFC Pass
« Reply #1492 on: Today at 11:47:18 am »
forwarded leverkusen ticket to my brother last night and its still showing on my nfc pass and not on his??!!
anyone know what the issue is?
who are you to judge the life i live?
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Offline anfieldash

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Re: NFC Pass
« Reply #1493 on: Today at 11:56:54 am »
forwarded leverkusen ticket to my brother last night and its still showing on my nfc pass and not on his??!!
anyone know what the issue is?

Login to both accounts and check if it’s gone from yours and appeared in his. If so it’ll be okay.

Online nayia2002

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Re: NFC Pass
« Reply #1494 on: Today at 01:22:01 pm »
Login to both accounts and check if it’s gone from yours and appeared in his. If so it’ll be okay.
Yh it's showing in his account. Hopefully nfc updates soon saving him the hassle of queuing up at ticket office
who are you to judge the life i live?
i know im not perfect-and i dont live to be,
but before you start pointing fingers make
sure your hands are clean!.

Offline rob1966

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Re: NFC Pass
« Reply #1495 on: Today at 01:30:07 pm »
Yh it's showing in his account. Hopefully nfc updates soon saving him the hassle of queuing up at ticket office

I got sent my Leverkusen tickets a couple of days ago, showing in my account, but NFC was still showing my last game, which was West Ham. I had to login to my account on my phone, go into memberships and then select the NFC pass and download it again - that fixed it for me
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Offline mighty magpie

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Re: NFC Pass
« Reply #1496 on: Today at 01:34:04 pm »
I got sent my Leverkusen tickets a couple of days ago, showing in my account, but NFC was still showing my last game, which was West Ham. I had to login to my account on my phone, go into memberships and then select the NFC pass and download it again - that fixed it for me

yeah thats the official android refresh method club have on their FAQs, apple is easier and can be done in wallet.

Offline redgriffin73

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Re: NFC Pass
« Reply #1497 on: Today at 03:26:04 pm »
It doesn't matter if it's showing on your NFC, as long as it's in your account, you'll still get in.
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Offline SnowGoon

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Re: NFC Pass
« Reply #1498 on: Today at 04:10:06 pm »
It doesn't matter if it's showing on your NFC, as long as it's in your account, you'll still get in.

*Provided it's been printed*
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Offline anfieldash

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Re: NFC Pass
« Reply #1499 on: Today at 04:12:59 pm »
*Provided it's been printed*

It’s been forwarded so thought it’s already printed, is that right?

Offline rob1966

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Re: NFC Pass
« Reply #1500 on: Today at 04:32:01 pm »
yeah thats the official android refresh method club have on their FAQs, apple is easier and can be done in wallet.

Not with the experience we've just had with my lads Iphone - said he had two copies, we removed one and still same issue - Beth at the TO sorted it via the Live chat.

It doesn't matter if it's showing on your NFC, as long as it's in your account, you'll still get in.

For future reference, how does that work as far as scanning the phone at the turnstile?
Jurgen YNWA

Offline SnowGoon

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Re: NFC Pass
« Reply #1501 on: Today at 04:44:59 pm »
It’s been forwarded so thought it’s already printed, is that right?

Oh, of course, yeah. Serves me right for not reading fully!
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Offline SnowGoon

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Re: NFC Pass
« Reply #1502 on: Today at 04:53:51 pm »

For future reference, how does that work as far as scanning the phone at the turnstile?


It the ticket is printed (released by the club) it doesn't matter what the next game details are. If the tickets there it'll scan green. It's just like a bank card if the funds (tickets) been released you can use it.
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Offline rob1966

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Re: NFC Pass
« Reply #1503 on: Today at 05:27:28 pm »

It the ticket is printed (released by the club) it doesn't matter what the next game details are. If the tickets there it'll scan green. It's just like a bank card if the funds (tickets) been released you can use it.


Ah sound thanks - we've always had the ticket showing on the phones, so never had this issue before
Jurgen YNWA

Offline mighty magpie

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Re: NFC Pass
« Reply #1504 on: Today at 05:56:41 pm »
Not with the experience we've just had with my lads Iphone - said he had two copies, we removed one and still same issue - Beth at the TO sorted it via the Live chat.

For future reference, how does that work as far as scanning the phone at the turnstile?

Did you refresh the apple pass?