Had mine as well. postie just put it through the letterbox, didn't hear him knock.
it has t&c on it, so here's some more info:
TRAVEL
Travel with in Hamburg's local transport area (HVV) is included on match day. This isn't very far and does not include travel to Bremen, Hannover, or Berlin. It is ok for travel from the station etc to the ground though. More info on local transport
here.NAMES / PASSPORT NUMBERS
The ticket has both. The name is on the ticket, the passport number is the last bit of the bar code number.
SHIFTING TICKETS:
This is ok, as long as you: don't auction (ebay !) it off, don't sell it to 'professional sellers' and as long as you don't demand more than face value.
SEATING within the ground:
Hamburg's home end (their 'Kop') is the north stand. Block 8 is usually the family block!