Author Topic: ST renewals (Read 122039 times)

Welcome another freeze on ST prices. Technically thats about a 2% saving for fans in terms of inflation.

The suspension of the renewals process is fair in the current climate. Hope the club ensure that due notice is given prior to restarting the process.

I hope they also postpone any move to the patently unfair and unnecessary planned ID check over the Summer.

sonofkenny · « **Reply #93 on:** April 20, 2020, 03:07:59 pm »

Quote from: gazzalfc on April 20, 2020, 01:41:07 pm

Welcome another freeze on ST prices. Technically thats about a 2% saving for fans in terms of inflation.

The suspension of the renewals process is fair in the current climate. Hope the club ensure that due notice is given prior to restarting the process.

I hope they also postpone any move to the patently unfair and unnecessary planned ID check over the Summer.

Why is it unfair and unnecessary?

Kopite1971 · « **Reply #94 on:** April 20, 2020, 04:45:15 pm »

Couldn't see this posted elsewhere.

Liverpool FC would like to update season ticket holders while the remaining Premier League fixtures for this season remain suspended indefinitely.

Until there is clarity around the fixture schedule, we have suspended the upcoming season ticket renewal process.

We will continue to monitor the situation, and a new period of renewal will be put in place once there is confirmation of the start date of the 2020-21 season. Season ticket holders will be contacted directly to advise them of the new deadline and provide as much notice as possible.

Prices for general admission season tickets will be frozen for the 2020-21 season, and we will be in touch with supporters once these go on sale.

We fully support the collective intent of Premier League clubs to complete all fixtures in the 2019-20 season. Should all remaining fixtures go ahead as normal, all season tickets and match-by-match tickets will remain valid for the rearranged date.

In the event that the remaining 2019-20 home games cannot be played in front of supporters, we will provide either a refund for the equivalent value of the remaining home games to all season ticket holders and hospitality members, or the pro-rata value of the individual affected home matches as credit against their 2020-21 season ticket.

This rebate or refund will also be applicable to all official Members, general admission supporters and matchday hospitality ticket holders who have purchased for the affected games in the 2019-20 season. These supporters will be contacted individually via email to provide further information on the refund process.

As the situation continues to evolve, we will continue to keep supporters updated with any developments relating to the current season and the 2020-21 season.

We would like to thank our supporters for their understanding and patience during this challenging time. Our thoughts are with you all at this time and we hope all our supporters are staying safe and at home.

https://www.liverpoolfc.com/news/tickets/393338-important-update-on-season-ticket-renewals?spMailingID=64572599&spUserID=MzUyODIzNjk1MzUxS0&spJobID=1862384277&spReportId=MTg2MjM4NDI3NwS2

Millie · « **Reply #95 on:** April 20, 2020, 04:52:30 pm »

https://www.redandwhitekop.com/forum/index.php?topic=335130.msg17140806#new

scouser102002 · « **Reply #96 on:** April 20, 2020, 05:08:24 pm »

Quote from: sonofkenny on April 20, 2020, 03:07:59 pm

Why is it unfair and unnecessary?

Probably because he's using someone else's season ticket he shouldn't be

gazzalfc · « **Reply #97 on:** April 20, 2020, 05:26:15 pm »

Quote from: scouser102002 on April 20, 2020, 05:08:24 pm

Probably because he's using someone else's season ticket he shouldn't be

Very quick to judge behind a keyboard. No. I wont lose out at all. My ST is in my name. I just don't agree that the club should own that kind of private information and force fans to jump through hoops.

I would prefer 1000 touts in the ground than see 1 single legitimate fan lose out because the club dont accept ID.

Hightown Phil · « **Reply #98 on:** April 20, 2020, 06:16:09 pm »

Quote from: gazzalfc on April 20, 2020, 05:26:15 pm

Very quick to judge behind a keyboard. No. I wont lose out at all. My ST is in my name. I just don't agree that the club should own that kind of private information and force fans to jump through hoops.

I would prefer 1000 touts in the ground than see 1 single legitimate fan lose out because the club dont accept ID.

As long as you’re still getting in the ground fine mate, that’s all that matters.

Shanklygates · « **Reply #99 on:** April 20, 2020, 06:49:26 pm »

Thought today's announcement about renewals was fair and sensible. It must be hard for them as so much is unknown at the moment.

ScubaSteve · « **Reply #100 on:** April 20, 2020, 07:56:46 pm »

Quote from: Shanklygates on April 20, 2020, 06:49:26 pm

Thought today's announcement about renewals was fair and sensible. It must be hard for them as so much is unknown at the moment.

Yeah the club have been fair and a good time to release this info

They should start on the ID checks on the STHs whilst they have the time. I’ll be happy with one or two success stories I.e bye bye touts!!

daindan · « **Reply #101 on:** April 20, 2020, 09:41:13 pm »

I think the Coronavirus pandemic will do a lot more to eradicate touts than any ID check. Most touts would of banked on us winning the league sold hundreds of tickets and spent the money. Now they will have to refund money they don’t have

Hightown Phil · « **Reply #102 on:** April 20, 2020, 11:08:19 pm »

Quote from: daindan on April 20, 2020, 09:41:13 pm

I think the Coronavirus pandemic will do a lot more to eradicate touts than any ID check. Most touts would of banked on us winning the league sold hundreds of tickets and spent the money. Now they will have to refund money they don’t have

And if they don’t refund? I wouldn’t have thought you could challenge their refund policy in court.

daindan · « **Reply #103 on:** April 20, 2020, 11:14:54 pm »

Quote from: Hightown Phil on April 20, 2020, 11:08:19 pm

And if they don’t refund? I wouldn’t have thought you could challenge their refund policy in court.

Nah but you easily go to action fraud/the police with the amounts involved. As for the Chelsea game tickets for selling for upwards of 1k. Sell 50/100 of them with half payment upfront that's £25-50k. Bare in mind half the major touts run all these resell sites out excluding stubhub and affiliates.
If you do don't refund your a scammer not a tout I would of thought.

Sent from my SM-N976B using Tapatalk

davidsteventon · « **Reply #104 on:** April 21, 2020, 09:19:55 am »

Quote from: gazzalfc on April 20, 2020, 05:26:15 pm

I just don't agree that the club should own that kind of private information and force fans to jump through hoops.

Hoops!

Have a go at the members sales and come back and talk about hoops!

scouser102002 · « **Reply #105 on:** April 21, 2020, 09:31:56 am »

Quote from: gazzalfc on April 20, 2020, 05:26:15 pm

Very quick to judge behind a keyboard. No. I wont lose out at all. My ST is in my name. I just don't agree that the club should own that kind of private information and force fans to jump through hoops.

I would prefer 1000 touts in the ground than see 1 single legitimate fan lose out because the club dont accept ID.

I was joking mate, didn't come across well I grant you

Hightown Phil · « **Reply #106 on:** April 21, 2020, 10:14:34 am »

Quote from: daindan on April 20, 2020, 11:14:54 pm

Nah but you easily go to action fraud/the police with the amounts involved. As for the Chelsea game tickets for selling for upwards of 1k. Sell 50/100 of them with half payment upfront that's £25-50k. Bare in mind half the major touts run all these resell sites out excluding stubhub and affiliates.
If you do don't refund your a scammer not a tout I would of thought.

Sent from my SM-N976B using Tapatalk

They'll just dissolve the companies and set new ones up or something. They'll have a work round.

mainone · « **Reply #107 on:** June 8, 2020, 04:59:47 pm »

We hope you and your family are keeping well.

Following the Club's update on ticket refunds for the remaining games of Season 2019/20, we can confirm that the refund process will soon be underway.

As a season ticket holder, you will receive the full pro rata refund for the four remaining home games as well as any purchases you made for the following:
Everton v Liverpool FC
Everton Women v Liverpool FC Women
Car parking
In relation to the Everton v Liverpool FC game, we will make a further announcement regarding match credits for this game once the Premier League have provided clarity on Season 2020/21.

How will I be refunded?

Credit/debit card payments
If you paid by credit/debit card, we will attempt to automatically refund that card on a game by game basis, from week commencing Monday 8th June.
If unsuccessful, we will contact you again week commencing Monday 15th June to confirm next steps.

Non credit/debit card payments
If you did not pay by credit/debit card, your refunds will be credited to the ‘Ticket Refund’ section within your Supporter ID 'My Account' week commencing Monday 15th June. This is a new option within the ticketing system that will enable you to transfer your refund to one of your saved credit/debit cards. For supporters that haven’t saved a card already, details of how to do this are available in the step by step guide created.

Depending on your card provider, your refunds could take up to 7-10 days to show in your bank account; click here for refund amounts.

For FAQs please click here, alternatively, please contact us if you need any further assistance.

We thank you for your patience and understanding during these unprecedented times.

Ticketing

rafared83 · « **Reply #108 on:** June 10, 2020, 11:16:42 pm »

Anyone had a refund yet?

77kop05 · « **Reply #109 on:** June 11, 2020, 11:01:04 am »

Quote from: rafared83 on June 10, 2020, 11:16:42 pm

Anyone had a refund yet?

They are doing it game by game.

Barry Banana · « **Reply #110 on:** June 11, 2020, 11:17:24 am »

Quote from: 77kop05 on June 11, 2020, 11:01:04 am

They are doing it game by game.

They said they’re processing it this week and if it doesn’t work they’ll notify us next week.

Brain Potter · « **Reply #111 on:** June 11, 2020, 02:47:32 pm »

Quote from: rafared83 on June 10, 2020, 11:16:42 pm

Anyone had a refund yet?

Had fuck all as yet

CHOPPER · « **Reply #112 on:** June 11, 2020, 07:16:51 pm »

Honestly not arsed abar the money, its gone and not going to miss it, just win me the fuckin league

Shanklygates · « **Reply #113 on:** June 11, 2020, 08:39:46 pm »

I can't remember whether it's going to go back on my debit or credit card

But it'll be a nice surprise when it appears on a statement

Roughie Scouse · « **Reply #114 on:** June 17, 2020, 08:31:17 pm »

Got £38 back today but no email

courty61 · « **Reply #115 on:** June 18, 2020, 06:31:31 am »

So are they refunding 1 game a week? Or all 4 games in one go? Bit confused by that

davidsteventon · « **Reply #116 on:** June 18, 2020, 11:14:23 am »

Read some on Twitter saying 3p short? (No comment from me either way!).

Roughie Scouse · « **Reply #117 on:** June 18, 2020, 11:38:17 am »

Like I said, they've paid £38 into my account but no email and nothing when I log in. Guessing its for the Palace game?

Dan The Man 28373 · « **Reply #118 on:** June 18, 2020, 12:23:14 pm »

Quote from: Roughie Scouse on June 18, 2020, 11:38:17 am

Like I said, they've paid £38 into my account but no email and nothing when I log in. Guessing its for the Palace game?

Was the ticket in the Kop? They said they would put details of any refunds made in your online account. Nothing has appeared in my account for the Palace game yet & not got any emails either.

Think they're doing the refunds 1 match at a time.

Danny Boy · « **Reply #119 on:** June 18, 2020, 02:14:44 pm »

I've had £43.86 in my bank account, I assume for Villa. Quite a random amount!