I got a[nother] petty work problem to put on rawk's collective desk.
I work retail, and the store is straddling the line in terms of staff cover, such that I am asked to do cover shifts, or called up to work (often with only a few hour's notice) to cover for sickness.
During the interview when I got this job, the interviewer asked what reasons I would have for refusing overtime. Not being tied to college/uni, another job, or children to look after, I said a couple of tame reasons then shrugged and said I couldn't think of any. She has since taken this to be an exhaustive list, and that I have literally no reason to refuse overtime, and brings this up whenever I say no to any overtime. As well as this she is generally not understanding of me having prior arrangements, and consistently tries to coerce and pressure me into overtime I've explicitly said no to.
My contracted hours are quite low, so I work about 20-50% more than my core hours as overtime per week. This, however, is seemingly not enough I am still informally told I need to do more in this regard.
My contract states: "there may be occasions when it is necessary for you to work additional hours, in those circumstances your co-operation is expected and we will provide you with as much notice as possible."
What does this actually mean for me in this scenario? Can any rawkites give their views on this?
(As an aside, I've taken up the advice offered on my last thread about work problems and joined an union, so if this gets worse I'll be sure to consult them.)