Author Topic: RAWK IT professionals - any career advice?  (Read 41461 times)

Offline west_london_red

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Re: RAWK IT professionals - any career advice?
« Reply #280 on: May 9, 2024, 09:14:34 pm »
Iím not IT based but Iíve had similar situations in the last couple of years. I ended up taking a secondment in another team that did have a bit of management experience. Iím back in my original team now and just applied for a leadership role. If I donít get it now I never will and I might as well look elsewhere (if I can be bothered!).


That what I will have to look at but usually when teams have secondments itís either the same job as mine in a different team or it is a step up the ladder but they will ear mark someone in that team, understandably they want to develop their own rather then someone from another team, but I will apply regardless next time just to put a shot across the bow of my management as they seem to think Iíll stick around forever (I will with the company but not necessarily the team) so itís always worth letting them know you have options too.

The first time I suggested I wanted to do something else to my manager a couple of years back he talked me out of it by talking about succession planning and all of that BS as heís only a few years away from retirement but thatís resulted in sweet FA so far and when I said it again last week to him his facial expression was like someone who just shit his pants which was quite something for someone whose usual very relaxed about things. But itís getting to the stage where I need to move even if itís not for progression, just for a change of scenery and a fuck you too to my management.
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Offline bradders1011

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Re: RAWK IT professionals - any career advice?
« Reply #281 on: May 9, 2024, 09:44:40 pm »
I'm in SAP too - front end: BW, BOBJ and SAC and their various newer/older versions.
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Offline Rhi

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Re: RAWK IT professionals - any career advice?
« Reply #282 on: May 9, 2024, 09:49:54 pm »
I was part of the team delivering SAP for Carphone warehouse, £18mil thrown away because it couldn't do what their inhouse 20 year old bespoke system did :D

This one..



20 year old system? Ha. I work at a mutli-billion pound company where the main claims system was built in the 1970s (possibly in the aforementioned COBOL). They're talking about migrating everything to Salesforce but I'll be shocked if it happens within a decade.
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Re: RAWK IT professionals - any career advice?
« Reply #283 on: May 10, 2024, 04:37:01 pm »
20 year old system? Ha. I work at a mutli-billion pound company where the main claims system was built in the 1970s (possibly in the aforementioned COBOL). They're talking about migrating everything to Salesforce but I'll be shocked if it happens within a decade.

Sounds about right, Salesforce looks nice though, have they talked about the MVP yet..

My present company has tried to implement a new service management system about 3 times and gone back to the inhouse system, we're on release 3.1.3.24 :D

Offline west_london_red

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Re: RAWK IT professionals - any career advice?
« Reply #284 on: May 10, 2024, 10:35:47 pm »
Is Salesforce the new Service Now which is now what Remedy was about 5-10 years ago?
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Offline Graeme

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Re: RAWK IT professionals - any career advice?
« Reply #285 on: May 10, 2024, 11:36:10 pm »
Is Salesforce the new Service Now which is now what Remedy was about 5-10 years ago?

Haha can so relate to this post. Spent 7 years at Virgin Media using Remedy. More recently spent 10 years in Local Government using HPSM and then migrated to Service Now and now work for a Social Housing provider using Salesforce as a CRM.

Salesforce is good, weíve been able to consolidate a number of systems and platforms. What it is not though is a Housing Management System (HMS) as much as theyíd like to make you believe it can be.

Offline Buck Pete

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Re: RAWK IT professionals - any career advice?
« Reply #286 on: May 11, 2024, 10:20:47 am »
Speaking of Housing management Software Graeme

I had a couple of interview's recently with a company who develop and deliver a full HMS to your sector

Iím from a CCaaS background and Social Housing providers were our core business at my last position

« Last Edit: May 11, 2024, 10:22:56 am by Buck Pete »

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Re: RAWK IT professionals - any career advice?
« Reply #287 on: May 11, 2024, 10:35:37 am »
Haha can so relate to this post. Spent 7 years at Virgin Media using Remedy. More recently spent 10 years in Local Government using HPSM and then migrated to Service Now and now work for a Social Housing provider using Salesforce as a CRM.

Salesforce is good, weíve been able to consolidate a number of systems and platforms. What it is not though is a Housing Management System (HMS) as much as theyíd like to make you believe it can be.
I think a lot of these enterprise systems start in one arena and are excellent, but then they try to morph into something else and do t normally translate brilliantly.
"All the lads have been talking about is walking out in front of the Kop, with 40,000 singing 'You'll Never Walk Alone'," Collins told BBC Radio Solent. "All the money in the world couldn't buy that feeling," he added.

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Re: RAWK IT professionals - any career advice?
« Reply #288 on: June 3, 2024, 11:33:52 pm »
Not career advice, but wondered if thereís any fellow network engineers or architects in here?

Offline Graeme

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Re: RAWK IT professionals - any career advice?
« Reply #289 on: June 3, 2024, 11:50:05 pm »
Network Architect or Solutions Architect?

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Re: RAWK IT professionals - any career advice?
« Reply #290 on: June 4, 2024, 07:47:46 am »
Network architects or engineers, I do both for a large global enterprise, just curious if thereís any other posters who are network guys.

Current projects are designing and rolling out SD-WAN which needs to be done by end of year and a new office in Germany for 500 users.

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Re: RAWK IT professionals - any career advice?
« Reply #291 on: June 4, 2024, 09:22:08 am »
I work in the ICT Architecture Team for Riverside Housing currently, but I don't get involved much with the Network stuff, apart from what gets presented to our Design Authority panel which I sit on.

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Re: RAWK IT professionals - any career advice?
« Reply #292 on: June 4, 2024, 02:12:07 pm »
I started out in systems engineering and worked as one for an housing association for around 8 years, but we had to do everything, from servers, PBX, apps, desktops and networking. Then about 9 years ago, I decided I wanted to do networking full time, moved companies and never looked back really as itís what my passion. But as always, things evolve and I do see a lot of call for Solutions Architects now, where you might specialise in something but need to work with the whole lot again. Trying to avoid that at the moment!

Offline west_london_red

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Re: RAWK IT professionals - any career advice?
« Reply #293 on: June 4, 2024, 08:15:45 pm »
Not career advice, but wondered if thereís any fellow network engineers or architects in here?

I mange the outsourced managed service provider who look after our network, so work closely with network engineers and architects (although it does sometimes feel Iím doing their jobs for them), not sure if that counts? :D

Luckily my manager is dealing with the SD WAN rollout so havenít been close to it, but I do know itís been beset with delays and is several years behind schedule and would be lying if I said I knew why, Iím not really a techy by training and only tend to learn the high level technical principles when it becomes operational and I need to understand it.
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Offline Buck Pete

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Re: RAWK IT professionals - any career advice?
« Reply #294 on: June 6, 2024, 12:04:46 am »
Wow, guys.  Finally had a job offer today after 3 months on the sidelines. The job market is damn tough out there.  Dont get me started on those shitty bloody interview questions :)

IT Project Manager role with German big boys, Bosch.  I'll be delivering their outsourced Contact Centre solutions.  CC's are my specialty and I'll also get to work with Genesys CC.   Genesys is exactly what I wanted to get on my CV.

It's pretty much fully remote, delivering to a global customer base, but my local office will be in Liverpool's Commercial District,  which is a huge bonus.  :)

Anyone on the job hunt, hang in there, keep going and it will come.

Offline PaulF

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Re: RAWK IT professionals - any career advice?
« Reply #295 on: June 6, 2024, 07:52:28 am »
Great news BP.  Boy done good.
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Re: RAWK IT professionals - any career advice?
« Reply #296 on: June 6, 2024, 12:27:02 pm »
Bosh! Nice one Pete! Was thinking of you the other day (not in a weird way) and wanted to ask if youíd found anything but then thought youíd let us know if you had. Congratulations! Immediate start or have you wangled any extra time for summer sports viewing?

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Re: RAWK IT professionals - any career advice?
« Reply #297 on: June 6, 2024, 12:31:16 pm »
Congratulations Pete.

Interesting it's Bosch, recently used their automated systems for getting my washing machine serviced and the service was exceptional. Don't fuck it up right! :D

Offline rob1966

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Re: RAWK IT professionals - any career advice?
« Reply #298 on: June 6, 2024, 01:23:12 pm »
Nice one BP - best of luck with it.
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Re: RAWK IT professionals - any career advice?
« Reply #299 on: June 6, 2024, 08:08:30 pm »
I mange the outsourced managed service provider who look after our network, so work closely with network engineers and architects (although it does sometimes feel Iím doing their jobs for them), not sure if that counts? :D

Luckily my manager is dealing with the SD WAN rollout so havenít been close to it, but I do know itís been beset with delays and is several years behind schedule and would be lying if I said I knew why, Iím not really a techy by training and only tend to learn the high level technical principles when it becomes operational and I need to understand it.


Sounds like itís par for the course when it comes to outside consultants who are meant to be the experts! Then they have the cheek to charge what they do!

Your SD-WAN journey sounds similar to ours, where it has always been something planned in for the next year (since 2018) but then got put on the back burner for one reason or another, usually internal politics related with various different camps in NA pushing their preferred solutions and different competing agendas. Some people think a company with a $7B turnover and 400 offices world wide, no longer needs a corporate WAN anymore and the coffee shop model would work just fine!
« Last Edit: June 6, 2024, 08:20:23 pm by "Bobber" Thanks :) »

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Re: RAWK IT professionals - any career advice?
« Reply #300 on: June 6, 2024, 08:20:02 pm »
Wow, guys.  Finally had a job offer today after 3 months on the sidelines. The job market is damn tough out there.  Dont get me started on those shitty bloody interview questions :)

IT Project Manager role with German big boys, Bosch.  I'll be delivering their outsourced Contact Centre solutions.  CC's are my specialty and I'll also get to work with Genesys CC.   Genesys is exactly what I wanted to get on my CV.

It's pretty much fully remote, delivering to a global customer base, but my local office will be in Liverpool's Commercial District,  which is a huge bonus.  :)

Anyone on the job hunt, hang in there, keep going and it will come.

Nice one, we have Genesys PureCloud for our IT desk. I use it to change the out of hours network support on call number over to forward to my mobile.

My company also has a sideline as an outsource call centre provider for some German banks. Going over to DŁsseldorf next month to set up the networking for a new 500 user office for such a call centre.
« Last Edit: June 6, 2024, 08:22:22 pm by "Bobber" Thanks :) »

Offline Buck Pete

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Re: RAWK IT professionals - any career advice?
« Reply #301 on: June 7, 2024, 12:55:54 pm »
Cheers everyone!

Bosh! Nice one Pete! Was thinking of you the other day (not in a weird way) and wanted to ask if youíd found anything but then thought youíd let us know if you had. Congratulations! Immediate start or have you wangled any extra time for summer sports viewing?

Actually Nick, I think of you every morning in a weird way.  When I splash a bit of water on my toothbrush (true story!).  :)

Nah, start a week on Monday.  Happy with that though as I need some money!

Interesting it's Bosch, recently used their automated systems for getting my washing machine serviced and the service was exceptional. Don't fuck it up right! :D

:lmao

I know BMW and Merc (amongst others) outsource their roadside SOS assistance calls to Bosch.  Seems I will be involved in any Call Centre that needs setting up across the whole of the huge Bosch estate.  So should be quite a varied role.

Nice one, we have Genesys PureCloud for our IT desk. I use it to change the out-of-hours network support on-call number over to forward to my mobile.

I am told they use an on-prem Genesys solution.  I'm not sure of the specifics ('Genesys Engage' possibly?) although I'd guess a move to the cloud will come eventually.

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Re: RAWK IT professionals - any career advice?
« Reply #302 on: June 7, 2024, 01:20:25 pm »
Haha, why does a toothbrush make you think of me? That was just a nasty internet rumour.

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Re: RAWK IT professionals - any career advice?
« Reply #303 on: June 7, 2024, 02:37:07 pm »
Haha, why does a toothbrush make you think of me? That was just a nasty internet rumour.

In another random thread somewhere, you said you always put a splash of water on your toothpaste blob before commencing brushing.

That's something I've always done so it resonated with me :)

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Re: RAWK IT professionals - any career advice?
« Reply #304 on: June 7, 2024, 02:38:17 pm »
In another random thread somewhere, you said you always put a splash of water on your toothpaste blob before commencing brushing.

That's something I've always done so it resonated with me :)

Good Lord weíre dull. :lmao

Youíre wasting your life, Fernando.

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Re: RAWK IT professionals - any career advice?
« Reply #305 on: June 8, 2024, 10:46:06 am »
Bosh! Nice one Pete! Was thinking of you the other day (not in a weird way) and wanted to ask if youíd found anything but then thought youíd let us know if you had. Congratulations! Immediate start or have you wangled any extra time for summer sports viewing?

So your next Ct is sure to be baby reindeer.
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Offline Mark Walters

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Re: RAWK IT professionals - any career advice?
« Reply #306 on: June 12, 2024, 05:59:20 pm »
Wow, guys.  Finally had a job offer today after 3 months on the sidelines. The job market is damn tough out there.  Dont get me started on those shitty bloody interview questions :)

IT Project Manager role with German big boys, Bosch.  I'll be delivering their outsourced Contact Centre solutions.  CC's are my specialty and I'll also get to work with Genesys CC.   Genesys is exactly what I wanted to get on my CV.

It's pretty much fully remote, delivering to a global customer base, but my local office will be in Liverpool's Commercial District,  which is a huge bonus.  :)

Anyone on the job hunt, hang in there, keep going and it will come.
Congrats BP.  Hope you enjoy the new role.
"Maybe in life it's impossible to give 100 per cent to your job. Okay, I'll accept 98 per cent" Rafa Benitez

Offline Buck Pete

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Re: RAWK IT professionals - any career advice?
« Reply #307 on: June 13, 2024, 04:44:56 pm »
Congrats BP.  Hope you enjoy the new role.

Cheers man

Induction day in Liverpool on Monday, Pick up me lappy and stuff. :)

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Re: RAWK IT professionals - any career advice?
« Reply #308 on: June 13, 2024, 06:11:36 pm »
Cheers man

Induction day in Liverpool on Monday, Pick up me lappy and stuff. :)

Then wait about two weeks for the lazy bastards in IT to install everything properly for you.

Sorry, wrong thread. Tough crowd.

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Re: RAWK IT professionals - any career advice?
« Reply #309 on: June 13, 2024, 06:19:18 pm »
Then wait about two weeks for the lazy bastards in IT to install everything properly for you.

Sorry, wrong thread. Tough crowd.

:lmao

They reckon IT has it all ready.  I'll believe it when I see it.

Im hoping the IT Crowd are in Liverpool so I can mither them to death in person next week.

Offline Mark Walters

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Re: RAWK IT professionals - any career advice?
« Reply #310 on: June 14, 2024, 05:12:39 pm »
Got a potential gig lined up already.  Need to update my CV but also need MoD security clearance and I have no idea what that involves.
"Maybe in life it's impossible to give 100 per cent to your job. Okay, I'll accept 98 per cent" Rafa Benitez

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Re: RAWK IT professionals - any career advice?
« Reply #311 on: June 14, 2024, 05:19:45 pm »
Even the most basic level of SC will delve into your financial standing as well as all the usual criminal records etc. Thereís details on the various levels hereÖ.

https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

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Re: RAWK IT professionals - any career advice?
« Reply #312 on: June 14, 2024, 08:40:12 pm »
:lmao

They reckon IT has it all ready.  I'll believe it when I see it.

Im hoping the IT Crowd are in Liverpool so I can mither them to death in person next week.
Ask for the box that has the Internet in Jen.
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Re: RAWK IT professionals - any career advice?
« Reply #313 on: June 15, 2024, 01:34:30 pm »
Even the most basic level of SC will delve into your financial standing as well as all the usual criminal records etc. Thereís details on the various levels hereÖ.

https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels
Thanks Graeme.  I had already found this after posting.  Didn't see your reply until now.  I need the SC level.  I already have the BPSS level.
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Re: RAWK IT professionals - any career advice?
« Reply #314 on: June 15, 2024, 01:55:49 pm »
You're fucked if they find your RAWK handle
"All the lads have been talking about is walking out in front of the Kop, with 40,000 singing 'You'll Never Walk Alone'," Collins told BBC Radio Solent. "All the money in the world couldn't buy that feeling," he added.

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Re: RAWK IT professionals - any career advice?
« Reply #315 on: June 17, 2024, 10:35:54 am »
You're fucked if they find your RAWK handle
:lmao
It'll be worse if they find my Twitter  ;D
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Offline west_london_red

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Re: RAWK IT professionals - any career advice?
« Reply #316 on: June 25, 2024, 11:15:06 pm »
Got a potential gig lined up already.  Need to update my CV but also need MoD security clearance and I have no idea what that involves.

So I have a few friends and relatives who work for the border force (we live near Heathrow) and for their checks 6-12 months is pretty much standard for the checks to be completed, one girl who used to work for us left to join the foreign office IT team and they dug into everything, they interviewed our manager, they even questioned her about people her boyfriend played football with and asked questions about how well she knew themÖ they donít mess about!
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Re: RAWK IT professionals - any career advice?
« Reply #317 on: June 26, 2024, 07:12:33 am »
Wow. My daughter is applying for a post that needs some sort of clearance. Not sure if it's that. She's going to work with radioactive stuff so who knows.  Either way if she fails I'm blaming her grandma's association with CND over anything I've (allegedly) done .
"All the lads have been talking about is walking out in front of the Kop, with 40,000 singing 'You'll Never Walk Alone'," Collins told BBC Radio Solent. "All the money in the world couldn't buy that feeling," he added.

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Re: RAWK IT professionals - any career advice?
« Reply #318 on: June 26, 2024, 07:29:47 am »
Wow. My daughter is applying for a post that needs some sort of clearance. Not sure if it's that. She's going to work with radioactive stuff so who knows.  Either way if she fails I'm blaming her grandma's association with CND over anything I've (allegedly) done .

Or she gets bit by a spider and you know what happens next..

Offline Buck Pete

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Re: RAWK IT professionals - any career advice?
« Reply #319 on: June 26, 2024, 07:43:07 pm »
Welcome to the team Miss F