Getting "unable to load pass, it might have been deleted or updated by the issuer" was fine for Brighton, any advice lads?
Cheers mate
My Uncle is gone to the game tonight in my seat, he was at Brighton as well as I couldn't make that either. The pass is changed to his name and is showing in his account but the NFC pass on the phone is still showing Brighton. Anyone have any idea what we can do? He's ringing and texting me panicking, the ticket office wont take a phone call, the live chat is not working on the site and it says they'll get back to my email in 48 hours....Any help would be much appreciated.
As long as the ticket is on the account of the NFC pass it's fine. It's just there is a lag sometimes pushing our the next game details, but that's just text, the game credit is still on the account
I’ve tried to forward my ticket for tonight to my stepson who is on my friends and family list and it comes up with an error message saying ‘the maximum quantity has been exceeded by Adam Cumming, Then it says to fix this issue, please allocate the additional items to eligible Family and friends.Any ideas anyone?
He needs to purchase (free) the General Admin NFC pass and then download to his first. Once he has done that, retry forwarding the ticket and it should work
Having personally doled out the "The game doesn't need to be showing for the pass to work" line a thousand times on here, I finally experienced it as Brighton was still showing for the Rangers game.Worked fine.
Yeah, it’s like a bank account isn’t it, the nfc contactless just checks your account to see if the credit (game) is there in the account.I was wondering what happens with these qr codes used as backup. If someone sends one, does the qr code reset every game or does the person receiving it have access to the other persons account all season.
Did any of you notice stewards having a look at your phone when you approached the turnstile? I think they were looking to see if I was using a pass or what, but the girl there deffo moved to get a better look. Maybe I looked dodgy on Tuesday
Yeah, when I took out my phone she moved to look at what I was doing. Didn't get searched, so you win on the looking dodgy!
I didn't get my pass checked but going through turnstile A, I was searched and padded which was a first for me at a home game and they had somebody the other side of the turnstile watching as i tried to scan in?
They always have stewards stood the other side of the turnstiles (on the Kop at least) I'm sure, usually a couple at each block. Hell of a boring job that!
I know they usually have 1 against the wall over the years going but this one was literally right by the turnstile watching before you could even push the turnstile forward.. they were literally almost sitting on the turnstile
Ah right, that is a bit odd. I was in C and they were just leaning against the wall as normal!Maybe a keen newbie!
Maybe, I was in the usual turnstile of A, definitely a different feel to usual.. didn't know if it was just for this game.. guess Napoli will show (unless i box a kop ticket for City/West Ham or Leeds)
I went in E and they had 4 stewards almost standing on top of you as you came through the turnstile. First time I've seen it like that, normally there's 1 or 2 standing back not taking much notice. Possibly because they were expecting a few Rangers in the home ends, or to stop people bunking in?
Can you add two of the general admission passes to one phone? My Dad's phone is too old and I used to just download the individual passes but now they're pushing the GA pass and never enabling the button - I'm talking about local ticket sales not membership.
You can have multiple NFC passes on the one phone
Question, and apologies if clarified elsewhere, but someone I know just renewed their membership. I am trying to forward Man CIty match to them as I can go but it wont let me - do they need to ditch the membership and just do the General Admission NFC?
Craig Burnley V West Ham - WEST HAM WIN - INCORRECT
What problem are you getting, and are they on your F&F list?
Yes they are on F & F list but when I select them, the proceed button is greyed out. Says they need full membership (which they have) or NFC general admission pass.
Might sound a a silly question but just to be sure. Do I need Internet or Phone coverage to use my NFC ticket at the turnstile? My ticket is now on my Simless phone as I wasn't bothered putting it on my new phone. The ticket is currently showing on my wallet as i refreshed it today whilst it was connected to my home wifi.
Do I need Wi-Fi at the turnstiles??
Hi, so after a 4 way swap, my ticket cannot be passed back by my mate to me even though we are both season ticket holders ?, its the 3rd swap and same error as other people, is this a known issue as i have done it before - been f&f for years
Previously it was sent by email and easily recalled, this year a limit of 3 movements has been imposed unfortunately for you mate.