Got to be honest, been in there numerous times over the years and never had an issue, it does help that I like my ale and so do my mates who come in with me. So much so we are having a Leo Sayer next Saturday and starting in there.
That aside a mate of mine who drinks in there and has done for a few years did confirm he can be a right twat at times. He actually told me this when we were stood at the bar which I thought was rather brave or stupid of him - lest Dave overheard him haha!
In all honesty I dont want to be best mates with any alehouse landlord or barman, as long as they treat me the same way I treat them - with basic manners and respect, and the ale is fine and dandy, then he can be the incredible hulk to his customers for all I care. Look at like this, your entering the man's place of business, his home practically, so it should be treated accordingly.
I do imagine all this Trip Advisor stuff is excellent publicity for him though.