Topic: ST renewals

[redgriffin73]

Good way of clearing the ST waiting list I reckon, anyone without both vaccines - bugger off

*I may be biased with this plan

[gazzalfc]

Good way of clearing the ST waiting list I reckon, anyone without both vaccines - bugger off

*I may be biased with this plan

What may be interesting is if they move away from the Smart Card Season tickets to a phone app method of entry like was used as a trial for those that went during the games prior to this seasons lockdown.

[disgraced cake]

Anyone know of a start date for renewals? Not like I'm in a rush, but still 

[nayia2002]

Early May usually

[scouser102002]

Next week according to the Echo

[keano7]

https://www.liverpoolfc.com/news/announcements/429486-lfc-prepares-to-welcome-fans-to-anfield-next-season?

[Dan The Man 28373]

https://www.liverpoolfc.com/news/announcements/429486-lfc-prepares-to-welcome-fans-to-anfield-next-season?

Just seen that link, the club are seeming to be proactive about season ticket renewals post COVID-19.  Will season tickets all be full price?

I've used the Ticket Exchange a few times as I've not been able to get to all home league games in the past few seasons.  This has meant my season ticket price for the next season gets reduced.  Happy there's an interest free option for renewals, as having to pay it in 1 lump sum is a big burden.

Let's wait & see in the coming weeks/months what the details are.

[jizzspunk]

Had an email thru
a one season sit out will also be an option..interesting..sounds fair to me

[CraigDS]

Email just received....

   
Dear season ticket holder,
 
Firstly, and most importantly, I hope that you and your family are well despite the unprecedented challenges that we have faced over the last twelve months.
 
Speaking for all of us at Liverpool Football Club, I can confidently say that each and every one of us has missed each and every one of you and we have been counting down the days until we can welcome you back to Anfield.
 
The good news is that, subject to the ongoing easing of restrictions as outlined in the government’s roadmap, that day is approaching, and we look forward with great anticipation to being able to welcome supporters back to Anfield in the coming months. 
 
Initially, the hope is that 10,000 fans will be able to attend the final fixture of this season on 23rd May. The logistics for the match are still being worked on and health considerations will be critical to our planning, just as they were when much smaller crowds were allowed during the winter. The safety of all our fans, staff and players has and always will remain our main priority.
 
As chief executive, I am proud of the way we, as a club, staged those games in conditions that were new and challenging for everyone and I am equally proud of the way our supporters responded. The backing that the team received earned widespread plaudits but equally impressive was the co-operation, understanding and good judgement shown by those fans who attended. 
 
It is as a result of this kind of collaboration that we look forward to what lies ahead with great hope and a heightened sense of anticipation. The day that Anfield plays host to a full house once again will be a great one and I have no doubt, given the circumstances, it will be a poignant occasion too. 
 
Given the guidance contained in the Government's roadmap,including the return of outdoor events, I am delighted to inform you that we will be issuing season ticket renewals in the coming weeks. We want to ensure we are as ready as possible for when restrictions are eased to allow supporters back into Anfield. We think it is prudent to be prepared as a club and allow our season ticket holders to be prepared to get back into Anfield too.
 
To assist with your planning, I am able to confirm that season ticket prices will be frozen for a sixth successive season. And I hope you are as excited as we are at the prospect of being back at Anfield to watch a Liverpool FC team which has brought us so much success and so much pleasure in recent years.
 
We are aware that many of the challenges faced by our supporters during this period will not cease when football returns to normal and we wanted to make you aware of two elements which may alleviate such difficulties in the circumstances. Firstly, we have joined up with V12 Finance who will offer supporters the option of spreading the cost of their 2021/22 season ticket. Secondly, we will also work with individual supporters who feel they may require a one-year season ticket holiday.
 
Having taken the decision not to proceed with renewals last season, we are committed to once again providing refunds on a pro-rata basis in the event that games must take place without supporters, but hopefully such an intervention will not be required. 
 
We’ve recently published a news story with more information on the renewal process, and some FAQs, which you can view here.
 
Finally, I would like to take this opportunity to thank you for your support. It is never taken for granted but in your absence, we have had a reminder of why we value it as much as we do. Games behind closed doors have not been the same and the sooner the famous Anfield atmosphere returns the better. 
 
On behalf of the club, I look forward to welcoming you home.   
 
Billy

[30fiver]

I'm sure the same option for a 1 year credit holiday applies to members... 

[JACKO_LFC]

I know there was a window for this earlier last year, but I just wondered whether transfer of ownership for season tickets will be on the table this time round?

[30fiver]

I know there was a window for this earlier last year, but I just wondered whether transfer of ownership for season tickets will be on the table this time round?

Was a 1 off, so doubt it... maybe if the holder has passed away

[Dan The Man 28373]

Another update from the club on the S/T renewal process.  They've got dates for renewal, some stuff on finance, the 1 year holiday & ticket exchange/using friends & family for individual games if the s/t holder can't go.

https://www.liverpoolfc.com/news/tickets/430018-season-ticket-renewals-to-open-for-2021-22

I'm tempted by the 1 year holiday, as my finances are extremely tight at the moment & with the ongoing uncertainties with public transport, it may make it a lot more difficult for me to get to & from Anfield from my home down South.

I need more details on the finance deal & to how much my season ticket will actually cost (I know prices are frozen again, but I've checked my online account & I had to use the Ticket Exchange quite a lot in the past couple of seasons.

I guess everything will come out in the wash once decisions get made after COVID restrictions are fully lifted.

[JohnOK]

Another update from the club on the S/T renewal process.  They've got dates for renewal, some stuff on finance, the 1 year holiday & ticket exchange/using friends & family for individual games if the s/t holder can't go.

https://www.liverpoolfc.com/news/tickets/430018-season-ticket-renewals-to-open-for-2021-22

I'm tempted by the 1 year holiday, as my finances are extremely tight at the moment & with the ongoing uncertainties with public transport, it may make it a lot more difficult for me to get to & from Anfield from my home down South.

I need more details on the finance deal & to how much my season ticket will actually cost (I know prices are frozen again, but I've checked my online account & I had to use the Ticket Exchange quite a lot in the past couple of seasons.

I guess everything will come out in the wash once decisions get made after COVID restrictions are fully lifted.

You get 100% back from the ticket exchange this year I see - I wonder if this is just a one off for this season.

Also it mentions that you can nominate 6 friends and family per ticket and look like they’ll be getting rid of the physical tickets for NFC on a Smartphone.

[John C]

The f&f option is excellent, but it may not be as simple as first thought if you have a combination of people that go together who will need matching across two tickets.

[Dan The Man 28373]

The f&f option is excellent, but it may not be as simple as first thought if you have a combination of people that go together who will need matching across two tickets.

Will I be able to use friends & family who DON'T have a Supporter ID? I know I can use the Ticket Exchange, but it just goes to a random supporter.  I've transferred my s/t to this specific friend b4, contacting the club, but it was a £10:admin fee each time.

[JohnOK]

The f&f option is excellent, but it may not be as simple as first thought if you have a combination of people that go together who will need matching across two tickets.

And they’ve stated it doesn’t matter how many times you transfer to your 6 f&f in the first year but I wonder if this will always be the case, which could cause problems for people who still share their tickets

[Danny Boy]

Does anyone know if the 6 f&f can be changed each season or if they will be permanent?

[John C]

Will I be able to use friends & family who DON'T have a Supporter ID? I know I can use the Ticket Exchange, but it just goes to a random supporter.  I've transferred my s/t to this specific friend b4, contacting the club, but it was a £10:admin fee each time.

Yep, I think so mate.

And they’ve stated it doesn’t matter how many times you transfer to your 6 f&f in the first year but I wonder if this will always be the case, which could cause problems for people who still share their tickets

Yep, and despite what I said earlier I don't expect checks in year one.

Does anyone know if the 6 f&f can be changed each season or if they will be permanent?

That's the big question mate. We hope so. A rolling year of changes rather than fixed names is better for everyone. Shouldn't really be any admin costs to the club. There's no way people can have the same 6 names year after year

[Shanklygates]

They can't be perm as a few named "F&F" might not "be around" or become incapacitated (in reality) so they have to be a bit flexible

[Philipm20]

Can be done from today

https://www.liverpoolfc.com/tickets/seasonticketrenewals

[Danny Boy]

Anyone having issues inputting credit card details?

[Philipm20]

Anyone having issues inputting credit card details?

Have you been able to add a saved payment card which appeared in the last few days?

[Danny Boy]

Have you been able to add a saved payment card which appeared in the last few days?

It won't let me add the credit card number in at all

[Philipm20]

It won't let me add the credit card number in at all

I hadn't got that far but mine is the same mate, can do expiry date etc but not card number.

[Danny Boy]

I hadn't got that far but mine is the same mate, can do expiry date etc but not card number.

Yup that's exactly the same as me. Must be an error on the site, thought it was just me.

EDIT - just did online chat and they confirmed there are issues with the site, try again later.

[jizzspunk]

Is there not going to be any loyalty registered for attending games in the 2021/22 season for any competition? and for 2022/23 loyalty will revert to attendence before the behind closed doors games..however they choose to do it...a wider question than just for season ticket holders..

[stoz]

Is there not going to be any loyalty registered for attending games in the 2021/22 season for any competition? and for 2022/23 loyalty will revert to attendence before the behind closed doors games..however they choose to do it...a wider question than just for season ticket holders..

That's correct, yes.

[Craig S]

Yup that's exactly the same as me. Must be an error on the site, thought it was just me.

EDIT - just did online chat and they confirmed there are issues with the site, try again later.

Do they take amex? Was hoping the new site would, as seat geek does.
Need my avios points for euro aways

[Danny Boy]

Do they take amex? Was hoping the new site would, as seat geek does.
Need my avios points for euro aways

At the moment its not taking anything so no idea!

[LeggerLFC16]

Was able to complete mine this morning, no issues - here's to hoping we can actually go back next season 

[moody]

Guys

For those of you who have completed today can you please let know if you need to name the six Friends & Family(F&F) at renewal stage or can this be done at a later stage ?

Also do the F&F (now or going forward)  have to be from current Fancard holders or can be any F&F ?

Also this smart phone entry system - Does it mean needs to renew through smart phone only or is a laptop/computer good enough ?

Thanks in advance .

[aedge659]

Just done mine, only had Europe as an Auto cup option. No FA or League cup, was this the same for all?

[Philipm20]

Just done mine, only had Europe as an Auto cup option. No FA or League cup, was this the same for all?

Did you have those games listed here for FA and League cup mate? Think you need them in order to get auto cup at time of season ticket renewal

https://www.liverpoolfc.com/tickets/seasonticketrenewals/auto-cup-scheme

[30fiver]

Just to clarify.... they aren't asking for photo's on the ST renewal are they 

Heard someone say they were but sounds like BS if its not been mentioned on here yet

[30fiver]

Confirmation on some credit structure

"For Season 2022/23, Auto Cup Scheme eligibility will be based on game credits from the 2019/20 Season.  This is due to 2019/20 being our last full season with fans in attendance for the duration of our participation in all Cup competitions."

[Zeppelin]

Any one got any idea what will happen to those who don't have a smartphone? There must be plenty of people who don't.

[Graham Smith]

Friends and family will be brought in before the season starts.

Once named, they are name for the season.

F&F for STH does not have to be a member.

If you need to take a season off, you can and come back next season (22/23) - you can't come back this season in January when we are top again.

Smartphones needed to allow access to ground - one passing on allowed to a F&F who will have to have the app on their smartphone too.

Those who haven't got a smartphone being worked on for a solution.

Adult and child will probably be a double click at turnstile from adult's phone - click kid in, then adult clicks in after.

Full repayment within 24 hours for season tickets returned to Club for resale  - returning up to late in morning of game.

[TSC]

Just got the email.  Plenty of time to complete anyway.

[liversaint]

Do they take amex? Was hoping the new site would, as seat geek does.
Need my avios points for euro aways

It wouldn’t take Amex on the last renewal