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Author Topic: NFC Pass  (Read 1170 times)

Offline SuperStevieNicol

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NFC Pass
« on: May 17, 2022, 04:59:20 pm »
Question - my season ticket is on my old Iphone that I lost. I have tried to download it on to my new phone and it is saying that the season ticket exists elsewhere!

Anyone better with technology than me know what I need to do?!

Thanks in advance.
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JFT96

Offline TeddyTime33

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Re: NFC Pass
« Reply #1 on: May 17, 2022, 05:17:29 pm »
Quote from: SuperStevieNicol on May 17, 2022, 04:59:20 pm
Question - my season ticket is on my old Iphone that I lost. I have tried to download it on to my new phone and it is saying that the season ticket exists elsewhere!

Anyone better with technology than me know what I need to do?!

Thanks in advance.
need to contact the club and get them to delete the pass
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Offline SuperStevieNicol

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Re: NFC Pass
« Reply #2 on: May 17, 2022, 05:20:22 pm »
Quote from: TeddyTime33 on May 17, 2022, 05:17:29 pm
need to contact the club and get them to delete the pass

Thanks a lot  ;D
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JFT96

Offline Alf

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Re: NFC Pass
« Reply #3 on: May 23, 2022, 05:20:11 pm »
Quote from: SuperStevieNicol on May 17, 2022, 04:59:20 pm
Question - my season ticket is on my old Iphone that I lost. I have tried to download it on to my new phone and it is saying that the season ticket exists elsewhere!

Anyone better with technology than me know what I need to do?!

Thanks in advance.

I don't know what phone you've got. I logged into ICloud on my work phone and it's on both devices.
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Offline Dan The Man 28373

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Re: NFC Pass
« Reply #4 on: June 7, 2022, 04:40:00 pm »
When should I be able to download my NFC pass? The season ticket is showing in my account but the download NFC pass option is blanked out.

And if I download it on my current iPhone, what will happen if I buy a new Android phone in the next couple of months.

Was on a season ticket holiday last season so this is all a bit new for me!!
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Offline Giz a Gobble

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Re: NFC Pass
« Reply #5 on: June 8, 2022, 12:21:59 pm »
Would be keen to know this too. I purchased a membership over a week ago and the NFC pass option is still greyed out.

I was initially told that I need to download this pass in order to be able to obtain the retail discount in store but now somebody today on the LFC chat has advised me that I don't need to do this and I can just tell them the membership number at the till so I don't know which is correct!!  ???
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Offline Barneylfc∗

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Re: NFC Pass
« Reply #6 on: June 8, 2022, 12:24:25 pm »
Quote from: Giz a Gobble on June  8, 2022, 12:21:59 pm
Would be keen to know this too. I purchased a membership over a week ago and the NFC pass option is still greyed out.

I was initially told that I need to download this pass in order to be able to obtain the retail discount in store but now somebody today on the LFC chat has advised me that I don't need to do this and I can just tell them the membership number at the till so I don't know which is correct!!  ???

I've done this numerous times in the past.
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Offline Giz a Gobble

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Re: NFC Pass
« Reply #7 on: June 8, 2022, 01:09:18 pm »
Nice one, that's great then. Thanks :)

The only thing that put me off was the first online chat advisor advising that I had to download the NFC pass to get the discount. As I was planning a trip with the kids to get a load of stuff, the discount will come in very handy but then don't want to have an issue in the store if they then won't accept it.

Put up with angry kids or the extra cost, hmmmm :D
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Offline kriss

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Re: NFC Pass
« Reply #8 on: June 9, 2022, 02:28:27 am »
Quote from: Dan The Man 28373 on June  7, 2022, 04:40:00 pm
When should I be able to download my NFC pass? The season ticket is showing in my account but the download NFC pass option is blanked out.

And if I download it on my current iPhone, what will happen if I buy a new Android phone in the next couple of months.



Was on a season ticket holiday last season so this is all a bit new for me!!

I also took the season-ticket break so can see the words Download NFC Pass in My Account but those words aren't highlighted so I can't do anything about it yet except be patient.

I asked Ticketing Services this question on Monday of this week and this was their quick response :

Dear Christopher

Thank you for contacting Liverpool FC

I'm sorry to hear that you are having issues downloading your NFC Season Ticket Pass to your smart phone.

Your pass will be ready to download soon, however I cannot give you an exact date yet.

Please don't feel stressed about this there is plenty of time, if you still have issues the next time you are at Anfield please come to the ticket office and we will be happy to sort this out for you.

Take care and thank you for your support.
 
 
Kind regards
 
James M
 
Ticketing Services
Liverpool Football Club

« Last Edit: June 9, 2022, 02:32:08 am by kriss »
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Offline 1964allezallezallez

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Re: NFC Pass
« Reply #9 on: Today at 08:36:49 pm »
I purchased a new iPhone today. My NFC  pass is saying expired  :-\. Also the supporter ID and card number are different - is that right?
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