Topic: The small things in life that really hannoy

[El Lobo]

As someone who's had an awful lot of crap jobs, I can never get angry with someone else that has one (unless I was already annoyed about something else....), especially if they're likely to be on zero hour contracts and treated like dirt. Why increase the likelyhood of their hours getting cut?



At the more extreme end of getting angry with the low paid, I can't stand people who say "I'll get you sacked!". Why oh why would anyone say that to someone during a recession?

I would have been the same in a posh restaurant mate. If I'm paying for a service, especially customer facing, I expect at least some sort of effort at politeness. It's got nothing to do with zero hours contracts or whatever and quite honestly if that's how you do your job, then it'd hardly be a surprise not to get a job with more prospects. I've been in countless fast food places and been served by God knows how many people and by far and away this was the worst. I've never come across someone so seemingly pissed off at people paying for a service keeping her in work.

[paulrazor]

i hate bad service

was in a sports direct recently. 2nd in queue when for some reason people who were paying by card were told to go up to the top of the queue.

some couple were allowed up ahead of me and paid using seperate cards in two different transactions. at the til beside them some guy was just going through a transaction as slow as hell. after a couple of minutes waiting i just walked up to the counter put the stuff i had wanted on the counter and just walked off

another time i was in an italian on my own. i was given a seat but not so much as handed a menu or offered a drink. i tried to get the attention of several waiters who just walked off. after about 15 minutes i was actually beginning to think i was in some sort of universe where i wasnt actually there and that no one there could see me because maybe i didnt actually exist. after the said 15 minutes i saw someone walk in, pull up a chair and get served straight away. so i just got up and left.

[lauz]

As someone who's had an awful lot of crap jobs, I can never get angry with someone else that has one (unless I was already annoyed about something else....), especially if they're likely to be on zero hour contracts and treated like dirt. Why increase the likelyhood of their hours getting cut?



At the more extreme end of getting angry with the low paid, I can't stand people who say "I'll get you sacked!". Why oh why would anyone say that to someone during a recession?

Having worked in retail, and knowing how many people would quite like a job, I will always complain about customer service if it's not up to a certain standard, if they get sacked that's fine, hopefully they will find somebody who will actually give good customer service.

But I disliked it when customers started being rude first.

[paulrazor]

But I disliked it when customers started being rude first.

i worked in a chippy delivering take aways to top up wages from another job

most customers were fine. some did look down their nose at you, pulling out wads of cash at the door and then waiting for 5 cent change.

if the service was poor (ie food late for whatever reason) then probably 90% of the time showing up and immediately going "sorry about the delay" would completely difuse the situation.

[lauz]

i worked in a chippy delivering take aways to top up wages from another job

most customers were fine. some did look down their nose at you, pulling out wads of cash at the door and then waiting for 5 cent change.

if the service was poor (ie food late for whatever reason) then probably 90% of the time showing up and immediately going "sorry about the delay" would completely difuse the situation.

I found that the 'richer' the person was the more they thought they could be a shit customer, which unfortunately for them it just meant that I was going to be a pain in the ass.

[Maggie May]

I worked at a variety of jobs in the evening after work while saving up to get married, and I always tried to be polite and give good service even though I was tired.  I found most people responded nicely save for a few arseholes - but you'll always get them.  I've never forgotten how dependent I was for tips so I tend to tip a quid or two to the takeaway delivery man - its fuck all on top of a meal anyway - and I'll give a cash tip to the waiter/ess when service is included in the bill.  And I'm not patronising anyone.  It all mounts up and makes a difference.  I know.  I've been there.   

[telekon]

Went to KFC yesterday and got served by a, I'd guess, 35ish year old woman. And instead of good service, manners and politeness she seemed absolutely intent on appearing busy when it wasn't (there were two other people in the queue) to the point that it was the worst service I've ever received in person and I complained to her manager.

When I ordered, I told her exactly what I wanted, meal, drink etc. She clearly didn't listen and asked me every question separately again. Then told me it'd be five minutes. Didn't say please or thanks when I paid. When it was ready she just shouted out what it was and plonked it on the counter, no drink. I said excuse me, can I just get my drink. She said 'What?!' I just need my drink 'Yeh I know, what is it?!' Oh just a Pepsi. Fills it up, plonks that on the counter and turns away without saying a word. Made a point of speaking to her manager and he said she was new and obviously had it in her head that it was good to appear rushed, but yeah just genuinely dreadful service.

I highlighted your problem. 

[paulrazor]

I found that the 'richer' the person was the more they thought they could be a shit customer, which unfortunately for them it just meant that I was going to be a pain in the ass.

definitely

i used to deliver to one couple every week. big fat fucker and his wife. they had big electric gates, two brand new cars and during the peak property years in ireland id say the house was worth 1m euro. he never tipped. that was fine but i was rooting for change one night (about 10 cent) and he just sniggered "call it a tip"

i thought if you dont want to tip fine, but dont take the fucking piss. following week i walked up with the same order which was worth about 16 euro. 99% of customers never asked for a reciept so i charged him 18

[BarryCrocker]

I worked at a variety of jobs in the evening after work while saving up to get married, and I always tried to be polite and give good service even though I was tired.  I found most people responded nicely save for a few arseholes - but you'll always get them.  I've never forgotten how dependent I was for tips so I tend to tip a quid or two to the takeaway delivery man - its fuck all on top of a meal anyway - and I'll give a cash tip to the waiter/ess when service is included in the bill.  And I'm not patronising anyone.  It all mounts up and makes a difference.  I know.  I've been there.

Shit tippers for service in hospitality tend to be people who have never worked in the industry or were shit at it if they did.

I worked in finance for a large part of my life and always tipped more than what was necessary when I received great service. After being in hospitality for the past 6 years I appreciate it from the other perspective.

A while back a few mates and I went away for a weekend to the Gold Coast. Five of us rolled up to a restaurant without a booking, got greeted by a lovely girl who rearranged a couple of tables to cater for us. Brought us water and menus straight off the bat, told us the specials and made sure our glasses were full for the whole time we were there. They were visible while being invisible. When the bill of $245 arrived I suggested we all throw in $55 rather than $49. One of my mates believed that the service was included in the price of every item (we don't have have surcharges here in Oz). I told him that we had a seamless experience in everything that happened from the pass to the the table and we should reward that. 

As far as I was concerned there was no one in the room expect us. That person at FOH made us feel like that and that is priceless. When you go out on a date and you're trying to make an impression on someone that's what gets you over the line. Not the food.

[jaffod]

There is no excuse for poor customer service whatsoever. no need to go over the top but eye contact and please and thankyou should be the minimum requirement when dealing with customers.
 There is a lad in the garage where I buy my petrol who is ALWAYS dicking around with his mobile while the transaction goes through, doesn't as much as glance up. If I was his boss I'd sack him on the spot.

[telekon]

There is no excuse for poor customer service whatsoever. no need to go over the top but eye contact and please and thankyou should be the minimum requirement when dealing with customers.
 There is a lad in the garage where I buy my petrol who is ALWAYS dicking around with his mobile while the transaction goes through, doesn't as much as glance up. If I was his boss I'd sack him on the spot.

You'd have someone fired for not making eye contact? "Some precious people in here."

[jaffod]

You'd have someone fired for not making eye contact? "Some precious people in here."

No, for being an ignorant prick and basically not giving a fuck whether he's doing his job properly. There's a difference.

[wampa1]

Drivers who don't say thanks if you give them priority ie. car parked on your side of the road so you stop to allow on-coming traffic past.

It's literally as hard as lifting your finger off the steering wheel in acknowledgement.

Also, driver's who stop for nothing.  I live in Preston and the town centre has been redone into a 'shared space' which basically relies on people being nice to ensure there are no horrific accidents.  I'll routinely let people pull out from side streets in front of me but then it does my head in when you then watch them just bomb it down the road without letting anyone else in or letting pedestrians cross the road.

[KillieRed]

The flipside of that is the "Gentleman" driver who is being courteous to all the people wanting to exit from side streets, slowing down and waving them out even when there is no halt in traffic.

What about the rest of us behind you? Not so courteous to us...

If your line of traffic is stopped, fair enough, let one out. That`s my rule. I wish you all to stick to it and I will be much happier. Thank-you.

[Elzar]

The flipside of that is the "Gentleman" driver who is being courteous to all the people wanting to exit from side streets, slowing down and waving them out even when there is no halt in traffic.

What about the rest of us behind you? Not so courteous to us...

If your line of traffic is stopped, fair enough, let one out. That`s my rule. I wish you all to stick to it and I will be much happier. Thank-you.

Haha, exactly, letting people out just causes those behind you to be slowed down.

[redgriffin73]

There is no excuse for poor customer service whatsoever. no need to go over the top but eye contact and please and thankyou should be the minimum requirement when dealing with customers.
 There is a lad in the garage where I buy my petrol who is ALWAYS dicking around with his mobile while the transaction goes through, doesn't as much as glance up. If I was his boss I'd sack him on the spot.

Shop assistants who chat away to other staff members and don't acknowledge you while serving you are rude, as are customers who remain talking on their mobiles while being served. Both annoy me like mad.

[kennedy81]

I've worked in retail and it can be a joyless experience. I was always polite to customers, but all too often you get some twats who think they can treat you like a piece of shit.

[Card Cheat]

I've never come across someone so seemingly pissed off at people paying for a service keeping her in work.

"I pay your wages!"


If it's a restaurant, clothes shop, shoe shop, or a place where communication and a bit of patter is an absolute necessity then fair enough. But in a fast food chain they're there to take your order and hand you your item and nothing more, if they seem to be struggling to that compotently, then ultimately it is just a food chain.

Anyway, somewhere like that where the staff turnover is so high, the hours are so erratic and the pay is so low, I sometimes feel the staff have a right not to interact or be friendly.

[ChaChaMooMoo]

Eating/chewing your food loudly.

Drinking coffee/tea with a loud slurp.

[kirkbywool]

Doors that you have to push open that have handles on them that makes you think you need to pull them open. You then look like a tit who can't open a door.

Going on a night out and asking where do people want to go, get the answer 'anywehere, I'm not fussed.' You suggest somewhere to get told no I don't like there but they still don't come up with alternatives.

Bikes on trains in rush hour if you are going to bike to work then do it properly.

[KillieRed]

Just had this happen:

Big Queue at the ATM, but person at the machine does the whole rigmarole -- checks balance, get cash, prints receipt -- for multiple cards!

Grrrrrr.

[paulrazor]

There is no excuse for poor customer service whatsoever. no need to go over the top but eye contact and please and thankyou should be the minimum requirement when dealing with customers.

big time. a taxi driver i would drink with told me as far as tips "honey is money" turn on the charm where tips are available and there's more chance of a tip. turning up at someones door smiling and saying hello. doesnt take much effort

as with the other drivers, yes i cannot stand when you let a driver out and they dont even wave to say thanks or worse still ive had the odd time let someone out and they actually moaned at me! first time it happened was in a car park and i seriously felt like getting out and decking the prick.

the drivers who slow all of a sudden on the road to let anyone out are idiots too.

[.adam]

Opportunistic beggars who set up next to an ATM.

Like I'm going to get an extra tenner out for you.

[telekon]

Opportunistic beggars who set up next to an ATM.

Like I'm going to get an extra tenner out for you.

Errr, yeah, or they're just trying to survive and go where they know people will stop.

[Buck Pete]

Overly deep voices are a major pet peeve of mine, sounds disgusting. Some men actually sound like frogs rather than human beings.

[Snail]

I found that the 'richer' the person was the more they thought they could be a shit customer, which unfortunately for them it just meant that I was going to be a pain in the ass.

So true. When I was working in a chain pub (hardly the sort of place where you get table service), I was clearing a table and some absolute bloater of a man started clicking his fingers at me like I was a household pet.

I walked over to the "gentleman" in question to see what could possibly be wrong, whereupon he informed me that he wanted another glass of Chardonnay. "Certainly, sir," I smiled. "If you'd like to go up to the bar I'll be more than happy to serve you."

[bigbonedrawky]

Ray K for making me change my flights, my hotel and alibi 

[El Lobo]

"I pay your wages!"


If it's a restaurant, clothes shop, shoe shop, or a place where communication and a bit of patter is an absolute necessity then fair enough. But in a fast food chain they're there to take your order and hand you your item and nothing more, if they seem to be struggling to that compotently, then ultimately it is just a food chain.

Anyway, somewhere like that where the staff turnover is so high, the hours are so erratic and the pay is so low, I sometimes feel the staff have a right not to interact or be friendly.

Nah that's bollocks mate.

For my sins I eat in plenty of fast food places and I don't remember anyone else not just doing the basics of being polite, saying please and thank you and showing at least a feint interest. Like I say, it's a customer facing role. I know exactly why she was behaving that why, it's because she was probably 15/20 years older than any of her colleagues including her manager and clearly didn't think her experience should see her behaving in the same way.

Thankfully, most people in fast food places, shops, newsagents etc know they need to offer at least the bare minimum to keep customers coming back. If her behaviour was seen as acceptable and her colleagues all behaved the same, genuinely you'd have fuck all people going there. Customer is exactly that, your customer. KFC isn't a necessity is it?

[Maggie May]

So true. When I was working in a chain pub (hardly the sort of place where you get table service), I was clearing a table and some absolute bloater of a man started clicking his fingers at me like I was a household pet.never tolerate

I walked over to the "gentleman" in question to see what could possibly be wrong, whereupon he informed me that he wanted another glass of Chardonnay. "Certainly, sir," I smiled. "If you'd like to go up to the bar I'll be more than happy to serve you."
get the

Oh dear.  You should have gone a bit more upmarket in your choice of employer.  We'd never have tolerated such behaviour in the Yates Mooorfields in my day - the correct response being "Would you care to drink it or wear it sir?"  I dunno.  Can't the staff these days.  And it was Aussie White not one of that french muck as well.  *wanders off muttering*

[killer-heels]

I hate it when they play Christmas songs in a bar or club and it prompts a big sing-song.

[Buck Pete]

I hate it when they play Christmas songs in a bar or club and it prompts a big sing-song.

yeah, and i hate watching the smiling faces of children as they open their Christmas presents.

[The 5th Benitle]

Starbucks Christmas cups looking like normal Costa ones, and Costa Christmas cups looking like normal Starbucks ones.


BASTARDS

[paulrazor]

I hate it when they play Christmas songs in a bar or club and it prompts a big sing-song.

deck the hodge and punch konchesky...............

[Crosby Nick]

I hate it when they play Christmas songs in a bar or club and it prompts a big sing-song.

Where do you drink, The Queen Vic? 'Uddle rahnd the pianna? (Apologies to Benitle and the other genuine Cockneys for my poor phonetics).

[plura]

People taking a Big Mac meal onto public transport.

People in general eating smelly food on public transport. Crisps and then licking their fingers...

And expensive fucking beer. Ridiculous prices.

[Mutton Geoff]

People shouting on their mobile phone and effing all the time on public transport.

[redgriffin73]

Bloke in the flat below me has his TV on so loud I may as well be sat in the same room. That's pretty fucking annoying.

[L666KOP]

Bloke in the flat below me has his TV on so loud I may as well be sat in the same room. That's pretty fucking annoying.

Perhaps you should practice the drums when he turns the TV on ?

[rob1966]

Lazy bastard Manc got out of his car at a set of lights in Stretford, right by Old Trafford Cricket ground, with two KFC boxes an put them in the grass. Take them home you c*nt.

God I fucking hate Mancs, the scruffy c*nts.

[TheMissionary]

Lazy bastard Manc got out of his car at a set of lights in Stretford, right by Old Trafford Cricket ground, with two KFC boxes an put them in the grass. Take them home you c*nt.

God I fucking hate Mancs, the scruffy c*nts.

At least he got out of the car, he could easily have just lobbed them out the window.

(I must point out that I'm not defending the Manc, wouldn't piss on one if he was ablaze)