Author Topic: Members Sales (Read 2100693 times)

Tim · « **Reply #240 on:** July 17, 2018, 08:55:00 am »

38 minutes in and still "less than an hour". The red bar isn't even close to halfway across yet either.

Needs to be a 19 games sale.

Modroxter · « **Reply #241 on:** July 17, 2018, 08:56:04 am »

Thank god that is the first rat run dealt with until November. Good luck for everyone else still queuing and hope you get what you are after.

hoppyLFC · « **Reply #242 on:** July 17, 2018, 08:56:24 am »

I am sure they do things to this sale every season, crashes, slow, etc, all ways to get rid of loyal members !

NickoH · « **Reply #243 on:** July 17, 2018, 08:56:41 am »

Down to 15 mins now

Winckle · « **Reply #244 on:** July 17, 2018, 08:57:24 am »

Quote from: stoz on July 17, 2018, 08:39:03 am

You haven't been able to do that for a while on these sales. You must be thinking of general sales, or Auto Cup.

Yes, this is my first 13+ league sale, last year I was on the 4+ sale.

I also buy a lot of the local general sale tickets.

Modroxter · « **Reply #245 on:** July 17, 2018, 08:57:25 am »

Quote from: Winckle on July 17, 2018, 08:37:06 am

There seems to be some new system where you choose the stand you want and the quantity and it automatically chooses the seats for you, i.e. you can no longer choose the specific seats you want.

It has been like that since last year at bulk sales. Only when additional seats sale can you select individual seats.

wettac17 · « **Reply #246 on:** July 17, 2018, 08:57:34 am »

Quote from: PHIL. on July 17, 2018, 08:50:22 am

"There are now 9,600 sessions in the queue and ticket sales are steadily progressing."

There were 10,500 11 minutes ago.

Should be some sort of code given to people that qualify... I bet loads in this queue don't have the required cr dits to buy

Barneylfc∗ · « **Reply #247 on:** July 17, 2018, 08:58:28 am »

Quote from: didopich on July 17, 2018, 08:54:52 am

I wish people would close their browsers after they have been sorted instead of telling me on here they are sorted but the other 3 pcs are still on 😳 Why???

Who said that? Weird fuckers

jaygraham · « **Reply #248 on:** July 17, 2018, 08:59:13 am »

Under 45 mins when i first started estimated time.

now 43 mins into the queue it changes to 29 mins estimated.

Modroxter · « **Reply #249 on:** July 17, 2018, 08:59:13 am »

Noticed when trying to choose seats for the Brighton game it spun and looked like nothing was happening and then kept trying to purchase seats again for same stand and then a good while later it showed up lots of tickets in basket. It looks like it is crashing but just spins. If you can be patient it will appear in basket.

Johnny Foreigner · « **Reply #250 on:** July 17, 2018, 08:59:36 am »

From the blog : (another alternative would be to have a system that allows more than a busload of people at the same time)

"Can we please ask supporters to complete your transaction as quickly as possible?

This will reduce the queuing time for supporters waiting. "

AttaRed · « **Reply #251 on:** July 17, 2018, 09:00:11 am »

All sorted but did find the site a bit slower, and this season all in block 203 whereas last season block 204 which was greyed out this morning. Thursday is going to be hard

PHIL. · « **Reply #252 on:** July 17, 2018, 09:00:43 am »

"The queue is gradually reducing with just over 8,000 sessions now waiting. "

hoppyLFC · « **Reply #253 on:** July 17, 2018, 09:00:51 am »

Quote from: didopich on July 17, 2018, 08:54:52 am

I wish people would close their browsers after they have been sorted instead of telling me on here they are sorted but the other 3 pcs are still on 😳 Why???

Some people help their mates out after sorting themselves, who have longer que times

Always_A_Red · « **Reply #254 on:** July 17, 2018, 09:03:13 am »

Sorted - all thanks to a top mate who helped me out.

What an utter farce - my browsers are still showing over an hour

Cant wait for Thursday.....

NickoH · « **Reply #255 on:** July 17, 2018, 09:05:36 am »

On but it's slow as fuck

red and white liz · « **Reply #256 on:** July 17, 2018, 09:05:48 am »

50 minute queue and still over an hour :-(
Really wish would start the gates at higher attendance to really reward loyalty and the dross that we have sat in on occasions.

bruffell06 · « **Reply #257 on:** July 17, 2018, 09:06:09 am »

Quote from: NickoH on July 17, 2018, 09:05:36 am

On but it's slow as fuck

Same

stonecold_jpm · « **Reply #258 on:** July 17, 2018, 09:06:13 am »

Over an hour on about 8 different browsers but luckily one got straight in, all had been opened up after i got in from work at 6.35. It took an absolute age though for tickets to be added to the basket and getting seat bloody 1, 2, and 3 in Kop 208 in the corner didnt help either just made it worse, as i had to sack them off for 207 instead and i was literally shaking in case the site crashed the whole time. Can't recall it ever being so slow to do them all. 16 mins in total it took for all 8 games so its no wonder nobodys queue times are going down. Now somebody please tell me why do I need to do this all again on Thursday when I have 19 credits from last season just for Cardiff and Fulham?

MKB · « **Reply #259 on:** July 17, 2018, 09:10:26 am »

Some observations from today:

- The site did not crash for me.

- For a sale where the site was not crashing, this was the slowest response time ever. Adding seats to baskets sat on "waiting for socket" for over a minute. Trying to delete a single ticket from a basket was taking around 30 seconds. On previous sales, this is usually less than 5 seconds.

- Having previously argued that the queue time was now random, I no longer think that is the case. We had 20+ sessions on 5 computers downstairs and another 20+ sessions across 5 computers upstairs. They all joined the site-closed page around 07:55. The sessions were across multiple browsers and Chrome logins, so there were no shared session cookies. Every downstairs session (next to the router) got a <45 wait or worse. Every upstairs session (on same router) got 13 to 20 minutes. If this was random, the chance of that happening is infinitesimally small. I am guessing they are looking at device id's now, since all sessions on the same computer had similar wait-times. But I can't explain why 5 computers in one room should all be bad and 5 in another should all be good.

bono1712 · « **Reply #260 on:** July 17, 2018, 09:10:41 am »

Straight in at 08:15 no queue... never had that before

dudleyred · « **Reply #261 on:** July 17, 2018, 09:12:00 am »

Quote from: MKB on July 17, 2018, 09:10:26 am

Some observations from today:

- The site did not crash for me.

- For a sale where the site was not crashing, this was the slowest response time ever. Adding seats to baskets sat on "waiting for socket" for over a minute. Trying to delete a single ticket from a basket was taking around 30 seconds. On previous sales, this is usually less than 5 seconds.

- Having previously argued that the queue time was now random, I no longer think that is the case. We had 20+ sessions on 5 computers downstairs and another 20+ sessions across 5 computers upstairs. They all joined the site-closed page around 07:55. The sessions were across multiple browsers and Chrome logins, so there were no shared session cookies. Every downstairs session (next to the router) got a <45 wait or worse. Every upstairs session (on same router) got 13 to 20 minutes. If this was random, the chance of that happening is infinitesimally small. I am guessing they are looking at device id's now, since all sessions on the same computer had similar wait-times. But I can't explain why 5 computers in one room should all be bad and 5 in another should all be good.

Further from router the better?

Get yourself into the garden next time!!!

PHIL. · « **Reply #262 on:** July 17, 2018, 09:12:06 am »

It's finally moved to less than 45 minutes after 56 minutes in the queue. So much for less than an hour.

Redordead · « **Reply #263 on:** July 17, 2018, 09:16:58 am »

This is the worst it's ever been. Never had to wait this long. Fucking joke.

Barneylfc∗ · « **Reply #264 on:** July 17, 2018, 09:17:26 am »

Quote from: PHIL. on July 17, 2018, 09:12:06 am

It's finally moved to less than 45 minutes after 56 minutes in the queue. So much for less than an hour.

It's only an estimation. People spend a lot longer than they need to once they get in, and some don't close browsers once they get sorted.

Tim · « **Reply #265 on:** July 17, 2018, 09:17:42 am »

Down to 25 minutes now. Anyone in and can share availability for United/Everton?

Levitz · « **Reply #266 on:** July 17, 2018, 09:17:58 am »

So fucking slow.

vicar · « **Reply #267 on:** July 17, 2018, 09:18:36 am »

it really is incredibly slow.
Have got mine now, but when you click buy on each game nothing happens for ages, did it a couple of times then finally you have added too many tickets and you have to remove them one at a time, each time it takes ages to refresh. The process easily took double the time it should adding to the queue.
They still have a lot of work to do to make this a better process.

Not looking forward to Thursday

Herzog93 · « **Reply #268 on:** July 17, 2018, 09:19:14 am »

Still over an hour left. No doubt going to be lumped in back row of main stand at this rate

dundeejoe · « **Reply #269 on:** July 17, 2018, 09:19:20 am »

managed all 8 in the KOP 30 mins after lost all my tickets on 1st browser(kept crashing when adding ticket)
but just noticed 1 ticket is Ambulant
doubt ill get thru on phones to correct

Alonso_The_Assassin · « **Reply #270 on:** July 17, 2018, 09:20:29 am »

6 minutes.

LFC-Dan · « **Reply #271 on:** July 17, 2018, 09:21:42 am »

Quote from: vicar on July 17, 2018, 09:18:36 am

They still have a lot of work to do to make this a better process.

They actually don't! Just stagger the sales to reward loyalty such as 19, 15, 13 etc which would also speed up the system.

Still over an hour. .

RainbowFlick · « **Reply #272 on:** July 17, 2018, 09:22:41 am »

Slightly gutting to have to pay Main Stand prices after getting all Kop the past few sales. Oh well... I could just... not go...

Four of us that like to sit together so pretty much only main stand/centenary as options. Chose MS Upper in the end...

I've never felt the ticket site feel so laggy before. I feel the map also seems to load about 5 seconds too slow when you switch selection in stands, bit weird.

Redordead · « **Reply #273 on:** July 17, 2018, 09:22:50 am »

Quote from: LFC-Dan on July 17, 2018, 09:21:42 am

They actually don't! Just stagger the sales to reward loyalty such as 19, 15, 13 etc which would also speed up the system.

Still over an hour. .

That would be common sense, but remember this is our TO we're talking about.

dudleyred · « **Reply #274 on:** July 17, 2018, 09:24:29 am »

Quote from: LFC-Dan on July 17, 2018, 09:21:42 am

They actually don't! Just stagger the sales to reward loyalty such as 19, 15, 13 etc which would also speed up the system.

Still over an hour. .

Can only do that once they’ve sorted logging in to confirm relevant criteria is met- until then pointless as people will ignore it

MKB · « **Reply #275 on:** July 17, 2018, 09:27:11 am »

The majority of people in today's sale are already on 19, so doing a sale just for 19s wouldn't help much.

You need to break down the 13+ members into equal chunks. You could do that by going back over 5 years of history, or taking into account cup and away games.

Modroxter · « **Reply #276 on:** July 17, 2018, 09:27:32 am »

At least we are guaranteed tickets and were not queuing for the macca gig at the echo. Sold in a minute and on tout sites for £1300 £1400

Cheshire_Cat · « **Reply #277 on:** July 17, 2018, 09:28:26 am »

Quote from: LFC-Dan on July 17, 2018, 09:21:42 am

They actually don't! Just stagger the sales to reward loyalty such as 19, 15, 13 etc which would also speed up the system.

Still over an hour. .

How about 19 and your position on the ST Waiting List! I might be in quick and be able to do some bloody work then!

NickoH · « **Reply #278 on:** July 17, 2018, 09:30:31 am »

Sorted...4 in the Kop, 4 in the Anny Road. Slow as fuck

Modroxter · « **Reply #279 on:** July 17, 2018, 09:30:32 am »

Quote from: MKB on July 17, 2018, 09:27:11 am

The majority of people in today's sale are already on 19, so doing a sale just for 19s wouldn't help much.

You need to break down the 13+ members into equal chunks. You could do that by going back over 5 years of history, or taking into account cup and away games.

Agreed and think they should also do a members sale the same for the away games to stop it from being a closed shop and enable some regular going fans to get to aways without having to use ticket exchange and build up some credits.