I've had the Nokia 6270 for just over a month now and the slide has gone a LOT 'wobbly'
I'm on the o2 online 100 tarriff.
Any ideas what I can do beacuse i dont really want to send it back 'cos i'll have no phone then.
Thanks.
You could also remind them of this little snippet of UK consumer law...
Sale of Goods Act 1979 and then amended in the Sale and Supply of Goods Act 1994
buyers have the right to expect that the goods they buy are:
“... fit for all intended purposes”
If goods turn out to be unsuitable for their intended use or
develop a fault in an unusually short period of time, the buyer has a right to a refund or damages. If some time has passed since the purchase was made, yet the fault is still deemed unreasonable for the use the item has had, then the buyer has a right to just damages.
This means that the trader might repair the goods or, if this is not practical, pay compensation (adjusted if necessary to allow for any use already obtained from the goods).A good example would be a pair of shoes that came apart after being worn only a couple of times – they were obviously not fit for the intended purpose and the buyer has the right to a refund or damages (which may take the form of replacement). If the same thing happened after, say, a couple of months light wear, then damages might be due.
Thank me later.