Author Topic: Friends and Family (Read 106419 times)

LFC_R_BOSS · « **Reply #1000 on:** December 17, 2023, 09:13:45 pm »

Quote from: grinchgriffin73 on December 16, 2023, 01:45:58 pm

If they're on your F&F you can buy for them, just select the number of tickets and change names in the drop down menu.

Thanks. Seem to remember a linking process years ago .

Cheers

redgriffin73 · « **Reply #1001 on:** December 17, 2023, 10:44:55 pm »

Quote from: LFC_R_BOSS on December 17, 2023, 09:13:45 pm

Thanks. Seem to remember a linking process years ago .

Cheers

You only have to link accounts one way now, so if you've added someone to your F&F that's all that's needed, you can now buy tickets for them (providing you qualify too if you're logging in as yourself).

LFC_R_BOSS · « **Reply #1002 on:** December 17, 2023, 11:13:41 pm »

Quote from: grinchgriffin73 on December 17, 2023, 10:44:55 pm

You only have to link accounts one way now, so if you've added someone to your F&F that's all that's needed, you can now buy tickets for them (providing you qualify too if you're logging in as yourself).

Brilliant thanks

redgriffin73 · « **Reply #1003 on:** December 17, 2023, 11:36:29 pm »

Quote from: LFC_R_BOSS on December 17, 2023, 11:13:41 pm

Brilliant thanks

Kozmapolitan · « **Reply #1004 on:** December 19, 2023, 01:22:08 pm »

I've forwarded a ticket to my son, who now can't go. As an 11 year old, he's not anyone on his F&F (error on my part), but is there any way I can get the ticket back? The recall button is greyed out.

TIA.

swoopy · « **Reply #1005 on:** December 19, 2023, 01:23:38 pm »

Quote from: Kozmapolitan on December 19, 2023, 01:22:08 pm

I've forwarded a ticket to my son, who now can't go. As an 11 year old, he's not anyone on his F&F (error on my part), but is there any way I can get the ticket back? The recall button is greyed out.

TIA.

He needs to forward it back to you (if they still allow that).

Kozmapolitan · « **Reply #1006 on:** December 19, 2023, 02:48:54 pm »

Quote from: swoopy on December 19, 2023, 01:23:38 pm

He needs to forward it back to you (if they still allow that).

Yeah, weirdly it wouldn't allow him to forward back to me (it looked like it was going to but when go to the final screen the drop down didn't work) but it did allow him to forward onto his Mum, who could then forward on. Worked in the end.

Thanks.

daveyg · « **Reply #1007 on:** December 22, 2023, 01:59:53 pm »

If as a season ticket holder you forward a ticket to another person. Can you then have one forwarded to you for a different seat

Barneylfc∗ · « **Reply #1008 on:** December 22, 2023, 02:02:54 pm »

Quote from: daveyg on December 22, 2023, 01:59:53 pm

If as a season ticket holder you forward a ticket to another person. Can you then have one forwarded to you for a different seat

Well it appears that as a member they have changed the rules so you can't buy a ticket, forward it then get another one, but might be different for ST holders.

TTB · « **Reply #1009 on:** December 22, 2023, 02:15:27 pm »

Quote from: daveyg on December 22, 2023, 01:59:53 pm

If as a season ticket holder you forward a ticket to another person. Can you then have one forwarded to you for a different seat

Yes you can. My friend who is also a season ticket holder wanted to sit with his son. Two of my mates who sit with me couldn't make it so he forwarded his on to a member and I sent him one of ours.

ScubaSteve · « **Reply #1010 on:** December 22, 2023, 03:58:33 pm »

Quote from: TTB on December 22, 2023, 02:15:27 pm

Yes you can. My friend who is also a season ticket holder wanted to sit with his son. Two of my mates who sit with me couldn't make it so he forwarded his on to a member and I sent him one of ours.

One rule for members and one rule for STH…never changes

Barneylfc∗ · « **Reply #1011 on:** December 22, 2023, 04:01:29 pm »

Quote from: ScubaSteve on December 22, 2023, 03:58:33 pm

One rule for members and one rule for STH…never changes

Would be interesting to see if a member can have one transferred to them after forwarding one.
I think the example given in the sales thread was the member couldn't buy one after they had transferred.

elmothered1 · « **Reply #1012 on:** December 23, 2023, 09:17:20 am »

anyone know why my friends account cant forward my tickets back to me STH gives me no option in second box from his account

Scorpioxx · « **Reply #1013 on:** December 23, 2023, 02:49:42 pm »

Quote from: elmothered1 on December 23, 2023, 09:17:20 am

anyone know why my friends account cant forward my tickets back to me STH gives me no option in second box from his account

If a ST holder forwards a ticket to a F & F , the F & F cannot forward it back to the ST holder , some sort of system restriction - the F & F person needs to contact the club

RandalstownRed · « **Reply #1014 on:** December 31, 2023, 09:19:48 pm »

If we have an over65 ST who cant go can he forward to someone under 65?

billyliddell01 · « **Reply #1015 on:** December 31, 2023, 09:25:39 pm »

Quote from: RandalstownRed on December 31, 2023, 09:19:48 pm

If we have an over65 ST who cant go can he forward to someone under 65?

I have 3 Friends and Family members who are all under 65. I have an over-65 ST, and can forward tickets to any of them.

gazzalfc · « **Reply #1016 on:** December 31, 2023, 09:27:05 pm »

Yep. Never an issue.

RandalstownRed · « **Reply #1017 on:** December 31, 2023, 09:46:16 pm »

Thank you both. I just thought they may check age id at the gate

JBH14 · « **Reply #1018 on:** January 1, 2024, 01:27:51 pm »

How do I recall a ticket? I’ve passed it on to a friend who can no longer attend, it’s not on my history anymore to recall, so they just send it back to me from their account?

didopich · « **Reply #1019 on:** January 1, 2024, 01:39:21 pm »

Quote from: JBH14 on January 1, 2024, 01:27:51 pm

How do I recall a ticket? I’ve passed it on to a friend who can no longer attend, it’s not on my history anymore to recall, so they just send it back to me from their account?

You can only recall if you distributed the ticket if you used the forward option then he has to log in and forward back to you.

JBH14 · « **Reply #1020 on:** January 1, 2024, 02:06:47 pm »

It’s my season ticket and I can’t recall it. The website isn’t allowing him to forward it back to me either! Clubs a pain in the arse with how all this works.

dug77 · « **Reply #1021 on:** January 1, 2024, 02:23:52 pm »

How do you forward a ticket onto a new general admission pass that’s not in your friends and family?

anfieldash · « **Reply #1022 on:** January 1, 2024, 02:50:24 pm »

They can add you on their F&F (new accounts can do this for a couple of weeks) and then they will appear on your list and you can send to them.

dug77 · « **Reply #1023 on:** January 1, 2024, 03:26:36 pm »

Quote from: anfieldash on January 1, 2024, 02:50:24 pm

They can add you on their F&F (new accounts can do this for a couple of weeks) and then they will appear on your list and you can send to them.

Thanks!!

sidneyroughdiamond · « **Reply #1024 on:** January 8, 2024, 09:04:39 am »

Has anyone had any issues forwarding their Fulham ticket to friends and family ?

gazzalfc · « **Reply #1025 on:** January 8, 2024, 09:34:59 am »

Quote from: sidneyroughdiamond on January 8, 2024, 09:04:39 am

Has anyone had any issues forwarding their Fulham ticket to friends and family ?

Yep. I can select the new owner from the dropdown but I cant get any further than that. Flagged it with LFChelp and they said try again at lunch time

sidneyroughdiamond · « **Reply #1026 on:** January 8, 2024, 10:12:10 am »

Quote from: gazzalfc on January 8, 2024, 09:34:59 am

Yep. I can select the new owner from the dropdown but I cant get any further than that. Flagged it with LFChelp and they said try again at lunch time

Thanks very much.

gazzalfc · « **Reply #1027 on:** January 8, 2024, 05:05:00 pm »

Quote from: sidneyroughdiamond on January 8, 2024, 10:12:10 am

Thanks very much.

Log off and log back on to your account and it should work

sidneyroughdiamond · « **Reply #1028 on:** January 11, 2024, 08:08:42 pm »

Quote from: gazzalfc on January 8, 2024, 05:05:00 pm

Log off and log back on to your account and it should work

It did, thanks very much.

stonecold_jpm · « **Reply #1029 on:** January 12, 2024, 10:32:21 am »

Tried forwarding a ticket to a mate on Wednesday around 7.40 and it wouldn’t give me the option to do it, was highlighted out, kept trying log in and out, use a different browser etc but nothing so he ended up leaving it as I had gone into the ground myself by then and it didn’t get used. Any reason why it wouldn’t let me do it? Is there a cut off time for it?

swoopy · « **Reply #1030 on:** January 12, 2024, 10:33:29 am »

Quote from: stonecold_jpm on January 12, 2024, 10:32:21 am

Tried forwarding a ticket to a mate on Wednesday around 7.40 and it wouldn’t give me the option to do it, was highlighted out, kept trying log in and out, use a different browser etc but nothing so he ended up leaving it as I had gone into the ground myself by then and it didn’t get used. Any reason why it wouldn’t let me do it? Is there a cut off time for it?

Cut off 1 hour before.

MakeUsDreamLFC · « **Reply #1031 on:** January 12, 2024, 02:07:57 pm »

Quote from: swoopy on January 12, 2024, 10:33:29 am

Cut off 1 hour before.

I think it's 2 hours before, no?

swoopy · « **Reply #1032 on:** January 12, 2024, 02:13:12 pm »

Quote from: MakeUsDreamLFC on January 12, 2024, 02:07:57 pm

I think it's 2 hours before, no?

https://www.liverpoolfc.com/tickets/ticket-forwarding

Not according to their own page.

Roughie Scouse · « **Reply #1033 on:** February 13, 2024, 04:36:38 pm »

If a ST forwards their ticket to a member, who already has a ticket for the same match, can that member then forward the ST to someone on their F&F list?

ABJ · « **Reply #1034 on:** February 13, 2024, 04:40:24 pm »

Quote from: Roughie Scouse on February 13, 2024, 04:36:38 pm

If a ST forwards their ticket to a member, who already has a ticket for the same match, can that member then forward the ST to someone on their F&F list?

A ST will not be able to forward their ticket to anyone that already has a ticket for the same match.

Roughie Scouse · « **Reply #1035 on:** February 13, 2024, 05:19:25 pm »

Thanks

mighty magpie · « **Reply #1036 on:** February 13, 2024, 05:22:07 pm »

Quote from: Roughie Scouse on February 13, 2024, 04:36:38 pm

If a ST forwards their ticket to a member, who already has a ticket for the same match, can that member then forward the ST to someone on their F&F list?

tell them to use distribute instead of forward. it's free and open for luton.

Roughie Scouse · « **Reply #1037 on:** February 13, 2024, 07:57:23 pm »

Quote from: mighty magpie on February 13, 2024, 05:22:07 pm

tell them to use distribute instead of forward. it's free and open for luton.

Whats the difference between forwarding and distributing?

anfieldash · « **Reply #1038 on:** February 13, 2024, 08:02:40 pm »

Forwarding is just to someone on your F+F list and the credit also transfers to them.

Distributing is to anyone (you enter their email address) and they then get an email off LFC with a link to download a one-off ticket, but you keep the credit.

jc68 · « **Reply #1039 on:** March 6, 2024, 08:26:22 pm »

Have had a strange message when trying to send a ticket for Sunday from a ST to someone in our F&F list.

They definitely do not already have a ticket for the game.

The message says " ... The maximum quantity has been exceeded by xxx
To fix this issue, please allocate the additional items to eligible Friends and Family or remove them from your basket.
Sorry, you cannot buy any more tickets to event Liverpool v Manchester City ...".

Any ideas how I can fix this ?