Author Topic: Time for a new phone... (Read 13222 times)

nidgemo · « **Reply #40 on:** April 5, 2006, 10:17:29 am »

Quote from: Matt S on April 5, 2006, 09:10:58 am

commission is only about £2.50, and I dont think you really wanna come all the way to southampton to buy a phone. If its an upgrade your best off ringing the retentions team to see what they can do for you. Well, the trick is to tell them what you want, and that you have been offered that by another network.

I upgraded myself to the w810 yesterday, from the k750 and its great.

I'm on 02 wild at the minute, which is technically a PAYG but does have a regular, direct debit monthly payment - could I angle from an upgrade for that?

Beyond that - just to know where I stand - if I call them, would what I mentioned (£19 a month, 18 month contract, 100 anytime any network minutes, 50 texts, 512 memory included, free bluetooth headset, earphones etc, and my current o2 number / existing credit transferred over, for that new black walkman onw (W810?)) be something that anyone in any o2 store should be able to do? (ie - are they lying by telling me they can't do that?)

Matt S · « **Reply #41 on:** April 5, 2006, 01:37:51 pm »

Quote from: nidgemo on April 5, 2006, 10:17:29 am

I'm on 02 wild at the minute, which is technically a PAYG but does have a regular, direct debit monthly payment - could I angle from an upgrade for that?

Beyond that - just to know where I stand - if I call them, would what I mentioned (£19 a month, 18 month contract, 100 anytime any network minutes, 50 texts, 512 memory included, free bluetooth headset, earphones etc, and my current o2 number / existing credit transferred over, for that new black walkman onw (W810?)) be something that anyone in any o2 store should be able to do? (ie - are they lying by telling me they can't do that?)

the w810 is only free on tarrifs of £30 a month and above in store, the w800 you could probably get on any tarriff. Best to pop into store and see what they can do, as I dont think they'd be able to upgrade you as such.

Tell you what, give the sales team a call (customer services then there should be an option to buy a new phone over the phone) 0870 241 02 02. Speak to them and see what they advise is the best bet. They may be able to sort something out, if not, pop into the shop and see what they'd be willing to do. Both phones come with 512 memory card, and decent headphones. £19 a month would put you on the o2 50 tarrif which would give 100 mins and 25 messages every month for 18 months. A shop should be able to do the w800 on that as were never gonna get rid of them otherwise now the w810 is out. (well, I'd do it anyway). The w810 might cost you £79.99 for the phone unless your spending £30 or more on the tarriff.

Hope that helps, any questions give me a shout.

luke_red · « **Reply #42 on:** April 5, 2006, 04:40:39 pm »

Quote from: Tiger Tony on April 4, 2006, 09:23:48 pm

Don't get Chelsea Samsung phones

dont go on vodafone tony

AJ · « **Reply #43 on:** April 6, 2006, 08:30:22 pm »

Just read your post, thanks for completely confusing me Graeme

. I've had my heart set on this phone for a while so I don't think I'll be deterred but it's made me think a bit. I spoke to a mate today who's got it and he reassured me that it's a great phone, maybe it just didn't suit you. Oh well I'll get it and if you were right about it I'll just take it back.

Spartacus. · « **Reply #44 on:** April 7, 2006, 10:41:21 pm »

I went for the nokia 6111 - I know Matt said it wasn't all that but I like the look of it

I only need to txt and call.... the rest is beyond me anyway.

stevie184 · « **Reply #45 on:** April 8, 2006, 04:45:12 pm »

be careful when buying phones off the web. i bought a phone just before xmas from talkworldonline. got the phone fine & everything, but got a letter through the post saying that they had gone bust. The deal I got was 8 months half price rental, obviously by redemption. guess i won't see any of that now.

probably best company on internet is www.e2save.com (they are carphonewarehouse but on the web.)

El mooro · « **Reply #46 on:** April 10, 2006, 10:56:02 pm »

I'm waiting for the Nokia N80.

Found Samsung phones too easy to accidentally break- my two d500's both suffered cracked L.C.D.'s.

Lenny · « **Reply #47 on:** April 13, 2006, 10:05:42 am »

Finally got a Nokia 6111 (after months of waiting) on Orange Student 60 - £19 a month for 60mins + 1000 texts a month(!)

Only problem is the phone's battery is shit, lasts less than two days, with moderate usage.

Time to send it back I think, as, I've a mate who had exactly the same problem with the 6111, could be a problem throughout the whole range.

Spartacus. · « **Reply #48 on:** April 19, 2006, 06:54:35 pm »

I can't even get the phone to read my bloody sim card....

Hoppy · « **Reply #49 on:** April 19, 2006, 09:42:53 pm »

Quote from: Lenny on April 13, 2006, 10:05:42 am

Finally got a Nokia 6111 (after months of waiting) on Orange Student 60 - £19 a month for 60mins + 1000 texts a month(!)

Only problem is the phone's battery is shit, lasts less than two days, with moderate usage.

Time to send it back I think, as, I've a mate who had exactly the same problem with the 6111, could be a problem throughout the whole range.

A lot of new Nokia phones have battery issues, and it's usually to do with the software. Nokia have launched v3.59 (type *#0000# to find out your handsets' software) which should help with this problem......take it to your local Nokia Service Centre for a free software upgrade. www.nokia.co.uk/nokia/0,,77483,00.html

Lenny · « **Reply #50 on:** April 20, 2006, 10:57:58 am »

Quote from: Hoppy on April 19, 2006, 09:42:53 pm

A lot of new Nokia phones have battery issues, and it's usually to do with the software. Nokia have launched v3.59 (type *#0000# to find out your handsets' software) which should help with this problem......take it to your local Nokia Service Centre for a free software upgrade. www.nokia.co.uk/nokia/0,,77483,00.html

Cheers mate i'll look into that.

The not so lazy.boy · « **Reply #51 on:** April 20, 2006, 11:00:53 am »

Is your bluetooth on constantly? That sometimes drains the battery quicker.

Lenny · « **Reply #52 on:** April 20, 2006, 11:05:38 am »

Quote from: lazy.boy on April 20, 2006, 11:00:53 am

Is your bluetooth on constantly? That sometimes drains the battery quicker.

Nope, I keep the bluetooth turned off unless i'm using it.

I've checked the software on my phone & it's v03.58 so I think i need to get it updated.

Ferg · « **Reply #53 on:** April 21, 2006, 11:33:29 am »

I've had the Nokia 6270 for just over a month now and the slide has gone a LOT 'wobbly'
I'm on the o2 online 100 tarriff.
Any ideas what I can do beacuse i dont really want to send it back 'cos i'll have no phone then.
Thanks.

Matt S · « **Reply #54 on:** April 21, 2006, 05:27:22 pm »

Quote from: Thommo's big hooter (AKA Ferg) on April 21, 2006, 11:33:29 am

I've had the Nokia 6270 for just over a month now and the slide has gone a LOT 'wobbly'
I'm on the o2 online 100 tarriff.
Any ideas what I can do beacuse i dont really want to send it back 'cos i'll have no phone then.
Thanks.

not alot you can do. You have 14 days from the start of your contract to change your mind - after then your screwed. if its a faulty product and outside of the first 28 days you have to send it away for repair.

Ferg · « **Reply #55 on:** April 21, 2006, 09:21:13 pm »

Ok,thanks Matt.

Do you think i should conveniently 'lose' it,being as i'm gonna be without a phone?

Matt S · « **Reply #56 on:** April 22, 2006, 12:30:16 am »

Quote from: Thommo's big hooter (AKA Ferg) on April 21, 2006, 09:21:13 pm

Ok,thanks Matt.
Do you think i should conveniently 'lose' it,being as i'm gonna be without a phone?

well its up to you. I could get in big big trouble if i advised you do that. If you lost it and you didnt have insurance youd be fucked tho. Could always try the o2 shop, sometiems have loan phones. But the stock is limited due to chavy c*nts not bringing them back.

Claire. · « **Reply #57 on:** April 22, 2006, 02:31:01 pm »

Quote from: Spartacus on April 3, 2006, 10:07:13 pm

I like this one. I like phones that look nice.

I've just bought one of them, and very nice it is too

Only had it a few days so I ain't got to grips with everything it can do and stuff (always had a 'basic' phone, so 90% of the stuff this can do is new to me

) it's easy to use and has a decent amount of memory on it out of the box, not sure if it's upgradable but I'm not arsed. Games are alright, deffo need to be sorting out some ringtones cos I'm hating all of them on it, apart from the train and jungle call ones

Ferg · « **Reply #58 on:** April 22, 2006, 03:52:45 pm »

Cheers Matt

AB LFC · « **Reply #59 on:** April 24, 2006, 01:02:28 pm »

I've got a Nokia 6111 too, and found two problems in it:

1. The phone doesn't read the sim, so I can't see any of my contacts.

2. I can listen to the person calling me, but FSR I can't actually talk into it. My mum called me many times, she kept saying hello, so I can't talk into it. Dunno why.

Graeme · « **Reply #60 on:** April 24, 2006, 02:45:50 pm »

Does anyone know when the K800i is released?

Eli_B (aka Badland Red) · « **Reply #61 on:** April 24, 2006, 07:00:10 pm »

Graeme - as far as i know after reading a couple of mobile magazines that i buy quite regularly (i.e. What Mobile and Total Mobile) the K800i* is rumoured to be released sometime in June.

*I reckon that the K800i and the Nokia N80 imo will be the two most wanted phones for 2006

nidgemo · « **Reply #62 on:** April 24, 2006, 07:26:06 pm »

Quote from: Thommo's big hooter (AKA Ferg) on April 21, 2006, 11:33:29 am

I've had the Nokia 6270 for just over a month now and the slide has gone a LOT 'wobbly'
I'm on the o2 online 100 tarriff.
Any ideas what I can do beacuse i dont really want to send it back 'cos i'll have no phone then.
Thanks.

You could also remind them of this little snippet of UK consumer law...

Sale of Goods Act 1979 and then amended in the Sale and Supply of Goods Act 1994

buyers have the right to expect that the goods they buy are:

“... fit for all intended purposes”

If goods turn out to be unsuitable for their intended use or develop a fault in an unusually short period of time, the buyer has a right to a refund or damages. If some time has passed since the purchase was made, yet the fault is still deemed unreasonable for the use the item has had, then the buyer has a right to just damages. This means that the trader might repair the goods or, if this is not practical, pay compensation (adjusted if necessary to allow for any use already obtained from the goods).

A good example would be a pair of shoes that came apart after being worn only a couple of times – they were obviously not fit for the intended purpose and the buyer has the right to a refund or damages (which may take the form of replacement). If the same thing happened after, say, a couple of months light wear, then damages might be due.

Thank me later.

Lush is the best medicine... · « **Reply #63 on:** April 24, 2006, 07:27:55 pm »

Ordered a N91 off Mobileshop.com on friday - hopefully I will get it at the end of the week

Matt S · « **Reply #64 on:** April 24, 2006, 07:40:43 pm »

Quote from: nidgemo on April 24, 2006, 07:26:06 pm

You could also remind them of this little snippet of UK consumer law...

Sale of Goods Act 1979 and then amended in the Sale and Supply of Goods Act 1994

buyers have the right to expect that the goods they buy are:

“... fit for all intended purposes”

If goods turn out to be unsuitable for their intended use or develop a fault in an unusually short period of time, the buyer has a right to a refund or damages. If some time has passed since the purchase was made, yet the fault is still deemed unreasonable for the use the item has had, then the buyer has a right to just damages. This means that the trader might repair the goods or, if this is not practical, pay compensation (adjusted if necessary to allow for any use already obtained from the goods).

A good example would be a pair of shoes that came apart after being worn only a couple of times – they were obviously not fit for the intended purpose and the buyer has the right to a refund or damages (which may take the form of replacement). If the same thing happened after, say, a couple of months light wear, then damages might be due.

Thank me later.

o2 have this covered. If its under 28 days onld i gets replaced. If over 28 days it gets sent away fro a free repair. I've had the argument many times with customers, but the time limits are at the retailers discresion. And thats pretty much industry standard.

Claire. · « **Reply #65 on:** April 24, 2006, 07:42:38 pm »

I'm in love with my new phone

but... i wanna be getting some games for it, and maybe some nice themes and stuff, ringtones I can do myself and I refuse to pay £3 for them anyway.

I bought one game the other day off the sony site and it cost me like £4.50 $:-\$ anyone know anywhere cheaper?

It's a sony ericsson Z520i btw.

JoeH · « **Reply #66 on:** April 24, 2006, 08:04:30 pm »

I am thinking of getting one of those Phones with Sat Nav on from t-mobile, anyone got one? Just to know what there like. I like the look of the PDA features too! Looking at the MDA with co-pilot.

nidgemo · « **Reply #67 on:** April 24, 2006, 08:48:35 pm »

Quote from: Matt S on April 24, 2006, 07:40:43 pm

o2 have this covered. If its under 28 days onld i gets replaced. If over 28 days it gets sent away fro a free repair. I've had the argument many times with customers, but the time limits are at the retailers discresion. And thats pretty much industry standard.

Certainly not at the retailers discretion, legally. It's not going to happen, of course, but if someone bought a new phone, and it was faulty beyond 28 days due to a defect (ie, not damaged) and took o2 to small claims, they WOULD win.

Never happen of course, but I have heard of people do it with computers / washing machines / fridges etc when they break just past the 1 year warranty.

Ferg · « **Reply #68 on:** April 24, 2006, 10:01:02 pm »

Thanks,Nidge. I'll look into it.

Lush is the best medicine... · « **Reply #69 on:** April 24, 2006, 10:44:20 pm »

Quote from: Claire. on April 24, 2006, 07:42:38 pm

I'm in love with my new phone

but... i wanna be getting some games for it, and maybe some nice themes and stuff, ringtones I can do myself and I refuse to pay £3 for them anyway.

I bought one game the other day off the sony site and it cost me like £4.50 $:-\$ anyone know anywhere cheaper?

It's a sony ericsson Z520i btw.

try mobango.com (i think) - you can download stuff for free (there is a limit tho), and some of it is decent

Graeme · « **Reply #70 on:** April 25, 2006, 08:12:49 am »

www.zedge.net for free games, themes and wallpapers etc.

Claire. · « **Reply #71 on:** April 25, 2006, 12:16:28 pm »

Quote from: Laughter is the best medicine... on April 24, 2006, 10:44:20 pm

try mobango.com (i think) - you can download stuff for free (there is a limit tho), and some of it is decent

Quote from: Graeme on April 25, 2006, 08:12:49 am

www.zedge.net for free games, themes and wallpapers etc.

cheers guys

filopastry · « **Reply #72 on:** April 25, 2006, 12:22:49 pm »

Quote from: Matt S on April 24, 2006, 07:40:43 pm

o2 have this covered. If its under 28 days onld i gets replaced. If over 28 days it gets sent away fro a free repair. I've had the argument many times with customers, but the time limits are at the retailers discresion. And thats pretty much industry standard.

Anytime I've bought a phone from Vodafone and its developed a fault within the first year they've always couriered me out a new replacement to swap.

Hoppy · « **Reply #73 on:** April 25, 2006, 03:47:48 pm »

Quote from: Thommo's big hooter (AKA Ferg) on April 21, 2006, 11:33:29 am

I've had the Nokia 6270 for just over a month now and the slide has gone a LOT 'wobbly'
I'm on the o2 online 100 tarriff.
Any ideas what I can do beacuse i dont really want to send it back 'cos i'll have no phone then.
Thanks.

Just take it into your local Nokia Service Centre & they should be able to fix it there & then (2 hours max)

Ferg · « **Reply #74 on:** April 25, 2006, 07:48:33 pm »

Quote from: Hoppy on April 25, 2006, 03:47:48 pm

Just take it into your local Nokia Service Centre & they should be able to fix it there & then (2 hours max)

Thanks

۩ Imperator ۩ · « **Reply #75 on:** April 25, 2006, 09:14:36 pm »

Plenty of free SE games on Limewire too, Claire.

Matt S · « **Reply #76 on:** April 25, 2006, 11:58:12 pm »

Quote from: filopastry on April 25, 2006, 12:22:49 pm

Anytime I've bought a phone from Vodafone and its developed a fault within the first year they've always couriered me out a new replacement to swap.

youve probably paid for insurance then. when I was with vodafone and my phone broke they were less than helpful. If you have insurance you should get couriered out a new phone.

Tim · « **Reply #77 on:** April 26, 2006, 12:10:58 am »

Quote from: Graeme on April 24, 2006, 02:45:50 pm

Does anyone know when the K800i is released?

I would also like to know this. I know they haven't on this but I wish SE would jib that joystick off.

filopastry · « **Reply #78 on:** April 26, 2006, 09:29:29 am »

Quote from: Matt S on April 25, 2006, 11:58:12 pm

youve probably paid for insurance then. when I was with vodafone and my phone broke they were less than helpful. If you have insurance you should get couriered out a new phone.

No I didn't largely because the chance of me ever paying for insurance on anything is slim

MichaelA · « **Reply #79 on:** April 26, 2006, 11:19:20 am »

I've just got an Orange SPV M600 as an upgrade, and it's pretty much the DB's.

It's not so much a phone, more of a PDA and general purpose thing for your pocket.