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Author Topic: Ticket Help on Twitter to stop  (Read 1280 times)

Offline gazzalfc

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Ticket Help on Twitter to stop
« on: June 14, 2023, 01:24:11 pm »
This felt important enough for it's own thread and not something that gets buried at the bottom of another thread.

Looks like Twitter have changed their terms of Service as @LFCHelp account have said they are now unable to respond to DM's, tweets or replies and you will need to go through the website for help and advice.
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Offline Barneylfc∗

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Re: Ticket Help on Twitter to stop
« Reply #1 on: June 14, 2023, 01:39:43 pm »
So the @LFCHelp account don't actually provide any help?
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Offline jwilstroplfc

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Re: Ticket Help on Twitter to stop
« Reply #2 on: June 14, 2023, 01:42:08 pm »
Annoying …..I’ve sorted a few things with them via their DM on Twitter
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Offline walterwhite

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Re: Ticket Help on Twitter to stop
« Reply #3 on: June 14, 2023, 02:04:45 pm »
What did twitter change in the terms for this to happen?
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Offline BigRed07

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Re: Ticket Help on Twitter to stop
« Reply #4 on: June 14, 2023, 02:22:51 pm »
What a shame. They were actually helpful.
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Offline anfieldpurch

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Re: Ticket Help on Twitter to stop
« Reply #5 on: June 14, 2023, 03:05:11 pm »
Where did you see this? That's a disappointing update...
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Offline Claire.

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Re: Ticket Help on Twitter to stop
« Reply #6 on: June 14, 2023, 03:07:04 pm »
Quote from: walterwhite on June 14, 2023, 02:04:45 pm
What did twitter change in the terms for this to happen?

Maybe this: https://www.socialmediatoday.com/news/twitter-tests-new-restrictions-dms-combat-message-spam/652775/

Maybe concerns over privacy as well.
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Offline gazzalfc

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Re: Ticket Help on Twitter to stop
« Reply #7 on: June 14, 2023, 04:03:56 pm »
Quote from: anfieldpurch on June 14, 2023, 03:05:11 pm
Where did you see this? That's a disappointing update...

https://twitter.com/LFCHelp/status/1668956367732764673

Reminder that we are unable to respond to any DMs, tweets and replies due to recent changes in Twitter's commercial terms. Please contact us by Live Chat or email here:

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Offline Christy Phelan

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Re: Ticket Help on Twitter to stop
« Reply #8 on: June 14, 2023, 04:42:59 pm »
That's not good.  Found them really helpful last season.
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Offline scouser102002

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Re: Ticket Help on Twitter to stop
« Reply #9 on: June 15, 2023, 11:39:35 am »
They didn’t have a clue about tickets anyway so probably for the best
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