Topic: Anfield Road Test Event 11/12/23 -Android users?

[Shanklygates]

I ordered a disabled space for me for this event on Monday, and a seat for my PA, plus a parking space.

Today I got 7 identical emails with the parking ticket on, though it wasn't downloadable, but no match tickets. I rang the disabled phone line and they said to just show my blue badge for parking, and ring on Monday about the tickets.

Since then I received another email where all three tickets were included, but the only one I could download was the parking one

When I click on the "match tickets" nothing happens. My phone is Android.

I wondered what other people had received? I am not sure what I need to do, as I don't remember what I did for my ST. (Memory crap these days)

Grateful for any help/advice. Thanks

[Shanklygates]

When I go into my account  Add to mobile wallet is greyed out. Unless I'm wrong, that is where I'd expect to get it from.

[bignred84]

on Apple Iphone here, sorry to say

But it was straight forward, click and into my wallet (well I had to press add first)

for both Car Park & ticket

[bignred84]

When I go into my account  Add to mobile wallet is greyed out. Unless I'm wrong, that is where I'd expect to get it from.

don't think it works like that.

Its via the email only, that what the original booking conformation said.

[Shanklygates]

OK, thank you. The Save to Phone option is there (Googlepay) but nothing happens when I click on it. I wondered if it did for others?

[Shanklygates]

on Apple Iphone here, sorry to say

But it was straight forward, click and into my wallet (well I had to press add first)

for both Car Park & ticket

A friend said the same with hers. Maybe it's an Android issue (again!)

Appreciate you trying to help. Trying to save myself another long call on Monday morning but I don't think I will.

[bignred84]

OK, thank you. The Save to Phone option is there (Googlepay) but nothing happens when I click on it. I wondered if it did for others?

A mate has a Samsung S21 when we go on Euro away most of us have iPhones.
I usually forward the likes of plane/train tickets.

its pretty straight forward for iphones.

But my mate with the Android/Samsung has some other app to convert the pass, so it appears in his google wallet.

maybe that's your issue

[Philipm20]

A friend said the same with hers. Maybe it's an Android issue (again!)

Appreciate you trying to help. Trying to save myself another long call on Monday morning but I don't think I will.

What browser are you using on your phone does it work with Google chrome?

[bignred84]

What browser are you using on your phone does it work with Google chrome?

I'm on Apple so its Safari I use.

although as I'm on iPhone12 any tickets/passes just automatically uploads straight from any emails or apps without any issues

[Shanklygates]

What browser are you using on your phone does it work with Google chrome?

Chrome. Been OK b4 but they don't seem to be links, just pictures

[Shanklygates]

A mate has a Samsung S21 when we go on Euro away most of us have iPhones.
I usually forward the likes of plane/train tickets.

its pretty straight forward for iphones.

But my mate with the Android/Samsung has some other app to convert the pass, so it appears in his google wallet.

maybe that's your issue

Could be! Do you know what he uses? Like I said, been OK b4 but not sure if it's the TO or my phone. (Mine's a Samsung) Thanks

[Shanklygates]

I rang up this morning and they said I'd have to call in ahead of the Test Event but this afternoon they sent another email and the tickets downloaded OK so no need to now. I think it wasn't just me whose tkts didn't work.

I just hope they work tonight.....for everyone

[Craig S]

I rang up this morning and they said I'd have to call in ahead of the Test Event but this afternoon they sent another email and the tickets downloaded OK so no need to now. I think it wasn't just me whose tkts didn't work.

I just hope they work tonight.....for everyone

Did the same for me on my email and didnt do anything on click. I logged into my ticket account on my phone and could download it to mobile wallet from there

[Claire.]

So, any good then?

I saw a clip of Kloppo talking about the summer window earlier

[Shanklygates]

Did the same for me on my email and didnt do anything on click. I logged into my ticket account on my phone and could download it to mobile wallet from there

Good. That didn't work for me but the second time the tickets were sent, it was all fine.

So, any good then?

I saw a clip of Kloppo talking about the summer window earliy er

Jurgen was good, albeit short. But otherwise it wasn't great. The mini Harvey was good in the match
Don't know who the teams were, they didn't say but his team won 3-0

I was told by the TO last week that my tkt was at the back of AL4. I sit at the front of the Kop and have been SO cold there lately, I was looking forward to seeing if it is warmer up there. However, only the disabled spaces at the front of the Kop were available so I was really cold again and none the wiser.

There was a fire alarm test at the end where they said lifts must not be used, but it makes you wonder how disabled people at the back of the lower will get out. (I assume that doesn't need testing, or not yet). I'm not sure how they would get out of the Main Stand from the upper 2 disabled areas.

But in general, I'd say people enjoyed it.

One thing though, I'm sure it said in the email something about reduced price food and Drink, but not convinced. They only had hotdogs on sale so other people clearly didn't matter, and it stunk but some probably enjoyed it.

Overall I'd say communication was as bad as we've become useful