Author Topic: ST renewals  (Read 116254 times)

Offline gazzalfc

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Re: ST renewals
« Reply #880 on: May 6, 2024, 06:23:25 pm »
Did you type the new card details in or use the drop-down?

I always find I have to type the card details in to get it to work

Offline Danny Boys Dad

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Re: ST renewals
« Reply #881 on: May 6, 2024, 06:34:18 pm »
Did you type the new card details in or use the drop-down?

I always find I have to type the card details in to get it to work

Typed them in. Have tried both new cards and even an old card.

EDIT: sorted via the chat this morning, staff very helpful but what a system.
« Last Edit: May 7, 2024, 10:56:59 am by Danny Boys Dad »
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Offline LuverlyRita

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Re: ST renewals
« Reply #882 on: May 7, 2024, 12:23:08 pm »
Anyone else having a problem using a new card? It has rejected mine twice, even after adding one of them to my saved card list.
I used a new card today and it was fine. I was expecting trouble over the price because I've crossed the boundary from full-price to over-65's price but remarkably they got that right too!

Offline Danny Boys Dad

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Re: ST renewals
« Reply #883 on: May 7, 2024, 01:26:15 pm »
I used a new card today and it was fine. I was expecting trouble over the price because I've crossed the boundary from full-price to over-65's price but remarkably they got that right too!

It's just random I think, I never had any problems before this.

Congrats on the cheaper ST! Not far off that myself now
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Offline LuverlyRita

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Re: ST renewals
« Reply #884 on: May 7, 2024, 02:49:33 pm »
It's just random I think, I never had any problems before this.

Congrats on the cheaper ST! Not far off that myself now
Not sure congratulations is in order. I'd happily pay full price if I could wind back the age clock  ;D

Offline uppercentenary92

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Re: ST renewals
« Reply #885 on: May 8, 2024, 08:38:53 am »
I renewed 2  same card one after the other, no problem. I have spent the last 24 hours trying to do mine the last one, used 3 different cards, different account and rejected each time !!

Offline Danny Boys Dad

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Re: ST renewals
« Reply #886 on: May 8, 2024, 03:01:43 pm »
I renewed 2  same card one after the other, no problem. I have spent the last 24 hours trying to do mine the last one, used 3 different cards, different account and rejected each time !!

Mad isn't it, makes no sense at all
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Offline RedPat

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Re: ST renewals
« Reply #887 on: May 8, 2024, 04:33:21 pm »
Iím having a fucking nightmare trying to renew 2 season tickets saved card fails tried 3 other cards all failed even though Iím getting push notifications from my bank Aib bank in Ireland thank god I didnít leave it until the last day
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Offline uppercentenary92

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Re: ST renewals
« Reply #888 on: May 9, 2024, 01:54:48 pm »
Mad isn't it, makes no sense at all

In the end, did live chat and did it over the phone. Madness

Offline Belmont butty

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Re: ST renewals
« Reply #889 on: May 11, 2024, 12:50:59 pm »
Renewed ours with a credit card online. No issues. Maybe the problem's been sorted.

Offline Shanklygates

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Re: ST renewals
« Reply #890 on: May 12, 2024, 06:50:51 pm »
Hope so. I need to do mine this week
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Offline Philipm20

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Re: ST renewals
« Reply #891 on: May 12, 2024, 06:57:04 pm »
Did mine and my mates yesterday went through fine with a card I have not used before.  It does state that the billing address of the card has to match the person paying, which I know has caused issues in the past.

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Re: ST renewals
« Reply #892 on: May 12, 2024, 11:29:13 pm »
Without doubt the most un-user friendly website on the planet. The clubs that is, not this farce.
@ Veinticinco de Mayo The way you talk to other users on this forum is something you should be ashamed of as someone who is suppose to be representing the site.
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Offline rustynut9

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Re: ST renewals
« Reply #893 on: May 24, 2024, 08:20:27 pm »
Just renewed my season ticketÖ didnít see an option for auto cup? Have I fucked up somewhere

Offline gazzalfc

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Re: ST renewals
« Reply #894 on: May 24, 2024, 08:23:01 pm »
Just renewed my season ticketÖ didnít see an option for auto cup? Have I fucked up somewhere

Did you have it the season just gone?

My mate who didn't take the auto cup scheme for the Europa league wasn't allowed to take up the champions league next season

Offline rustynut9

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Re: ST renewals
« Reply #895 on: May 24, 2024, 08:28:13 pm »
Yer had all cups for years on it. Renewing it for me mum and fucked it up which makes it worse 🤣

Offline gazzalfc

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Re: ST renewals
« Reply #896 on: May 24, 2024, 08:30:38 pm »
Yer had all cups for years on it. Renewing it for me mum and fucked it up which makes it worse 🤣

Think it's a phone call to the ticket office or the LFC help chat then I'm afraid

Offline Birdontheshirt

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Re: ST renewals
« Reply #897 on: May 25, 2024, 02:10:35 am »
Just renewed my season ticketÖ didnít see an option for auto cup? Have I fucked up somewhere
Son's got same problem.  Two of us in family renewed our seasies and autocups earlier this week, but when son came to renew his this evening, the autocups didn't show up for him.  He's eligible for all 3 autocups, same as us, but website doesn't give him any way of opting in.  Contacting club seems to be way forward.
Luck favours the brave, but not the stupid.

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Re: ST renewals
« Reply #898 on: May 25, 2024, 06:43:10 am »
Son's got same problem.  Two of us in family renewed our seasies and autocups earlier this week, but when son came to renew his this evening, the autocups didn't show up for him.  He's eligible for all 3 autocups, same as us, but website doesn't give him any way of opting in.  Contacting club seems to be way forward.

Iím in same boat as your lad. Renewed last night, didnít get the option for cups. Absolute shitshow
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You dont win friends with Salad

There is another option. Mr Ferguson organises the fixtures in his office and sends it to us and everyone will know and cannot complain. That is simple.

Offline Philipm20

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Re: ST renewals
« Reply #899 on: May 25, 2024, 01:16:27 pm »
Think auto cup is showing now, mate just renewed his and it showed

Offline Birdontheshirt

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Re: ST renewals
« Reply #900 on: May 25, 2024, 02:43:24 pm »
Think auto cup is showing now, mate just renewed his and it showed
Club are saying on chat that they're aware there was an issue on the website, but that it was sorted out this morning and shouldn't affect anyone renewing now.  But seems that anyone who renewed their seasie whilst problem was ongoing, still has to contact them to sort out their autocups.   
Luck favours the brave, but not the stupid.

Online liversaint

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Re: ST renewals
« Reply #901 on: May 25, 2024, 02:58:09 pm »
Club are saying on chat that they're aware there was an issue on the website, but that it was sorted out this morning and shouldn't affect anyone renewing now.  But seems that anyone who renewed their seasie whilst problem was ongoing, still has to contact them to sort out their autocups.   

Thatís right. Iíve been on live chat, theyíve took my details and confirmed it will be sorted, probably on Tuesday. If in doubt, get in touch.
You say Honey? I say Fuck off.

You dont win friends with Salad

There is another option. Mr Ferguson organises the fixtures in his office and sends it to us and everyone will know and cannot complain. That is simple.

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Re: ST renewals
« Reply #902 on: May 29, 2024, 10:23:55 pm »
Thatís right. Iíve been on live chat, theyíve took my details and confirmed it will be sorted, probably on Tuesday. If in doubt, get in touch.

Email received yesterday as promised,all now sorted.
You say Honey? I say Fuck off.

You dont win friends with Salad

There is another option. Mr Ferguson organises the fixtures in his office and sends it to us and everyone will know and cannot complain. That is simple.