Topic: Members Sales

[DOG-LFC8]

There was checkout errors, never had them before. Always use the same card and it kept rejecting it. Worked then on a different one

[ScubaSteve]

The club need to be more transparent before each sale about how many tickets are actually on offer. I know the numbers are low but a lot probably don’t.

You go onto another browser to check if the site is open but all you get is the restricted access page and a link for supporters wishing to purchase memberships for 2023/24. They take the piss

Still more than an hour in this queue…

[ABJ]

How can it be fair to release tickets for that game when there’s a massive queue for another. They don’t think!!!

If it was any other company, I’d moved away long ago.

And thats the exact problem right there, the club know that you won't go elsewhere so they simply don't give a fuck.

[bignred84]

The club need to be more transparent before each sale about how many tickets are actually on offer. I know the numbers are low but a lot probably don’t.

You go onto another browser to check if the site is open but all you get is the restricted access page and a link for supporters wishing to purchase memberships for 2023/24. They take the piss

Still more than an hour in this queue…

Think the bigger problem as most on here will know and can vouch for.

weather you get straight in, in after 10-15 mins or an hour later.
it really makes no difference in terms of availability.

I got one today after almost an hour wait, a number of blocks went orange and this was after quite a few single pop ups.
this was also after my wait time double from 25 mins to over an hour.

there's also other issues, such as the local members & the Local £9 sale being after the late members sale.

why spend 2-3 hours today when you might be successful late on with either or both ballots, its utter madness.

[WorldChampions]

It really is a sack of shite. Don't know why they don't just ballot the tickets, it's essentially a lottery anyway. Would save a whole bunch of time and electricity that's for sure.

[bignred84]

It really is a sack of shite. Don't know why they don't just ballot the tickets, it's essentially a lottery anyway. Would save a whole bunch of time and electricity that's for sure.

You may have a point.

but I'm sure others will agree if you are prepared to put the effort in, you can get the tickets
granted its not easy and not everyone can do it.

But at the same time, to many buy with NO intention of attending the game.

Look at all the groups of social media offering face value (only) tickets

[dundeejoe]

In England do a lot of places close for Good Friday
Just wondering if the ticket office would

[yas1981]

It'll likely be shut. You'll be lucky getting hold of them any day of the week regardless of holidays

[Pinehurst Alan]

Bought tickets from position 2190. At first there seemed to be no availability, but then availability appeared all over the place and I got a season ticket holder's ticket in the Sir Kenny stand.

Might they have released them just as I got to the head of the queue or something?

Well done. I had a position of 1313 and I was admitted to a crashed site. By the time it came back up, all had sold out.

[dundeejoe]

So no online ticket sales
And now I’m getting unknown error after 1 mouse click so gonna struggle getting last one for mate
Nightmare

[dundeejoe]

In the last 45 mins there has been 7-8 tickets come up
I get unknown error every time
Pretty sure my ip has been blocked

[swoopy]

In the last 45 mins there has been 7-8 tickets come up
I get unknown error every time
Pretty sure my ip has been blocked

I saw someone else mention that firefox doesn't seem to work, and if you're using an ad-blocker it also seems to cause an issue. Either of them?

[dundeejoe]

Same result on chrome/firefox/edge/opera
Meanwhile another 9 or 10 tickets are taunting me

[ScubaSteve]

In the last 45 mins there has been 7-8 tickets come up
I get unknown error every time
Pretty sure my ip has been blocked

Doesn’t error message just mean that someone selected the ticket before you?

[seandundee123]

Doesn’t error message just mean that someone selected the ticket before you?

Yep

[seandundee123]

Yep

Or its a Personal Assistant seat, like the one that just came up then

[ScubaSteve]

The new website is confusing me as I’ve not had to buy a ticket yet on this.

If a ticket appears and you click ‘choose seat for me’ it brings something up in that new screen ‘click in hall map to select an area’. Do you need to buy the ticket from there now?

[swoopy]

Doesn’t error message just mean that someone selected the ticket before you?

Have this changed since the website changed? I've not tried to buy anything on the new look site you see. 'Unknown error' used to mean you were silently blocked from using the button. The old message was "Please select the number of seats you are eligible to purchase" if someone else got it before you.

[dundeejoe]

Someone on here mentioned it’s a background block
Then there’s the please make sure you are eligible one which I thought was if someone got there before

[dundeejoe]

Have this changed since the website changed? I've not tried to buy anything on the new look site you see. 'Unknown error' used to mean you were silently blocked from using the button. The old message was "Please select the number of seats you are eligible to purchase" if someone else got it before you.

That’s what I read
One thing I’ve noticed is there has only been single sections with a ticket
At no time is there more than one section light up
And there has been plenty in the last hour

[ScubaSteve]

Not sure now. It’s not helping though.

Every now and then, my number of seats goes to 0 and I wonder why I can’t see anything haha

EDIT it would help if you didn’t need to refresh and tickets would just appear

[RedJosh90]

The new website is confusing me as I’ve not had to buy a ticket yet on this.

If a ticket appears and you click ‘choose seat for me’ it brings something up in that new screen ‘click in hall map to select an area’. Do you need to buy the ticket from there now?

Just took me straight to the basket when I got mine earlier so I wouldn’t think so.

[includo]

Getting payment declines on 2 cards now while trying to checkout, first time ever!

[ScubaSteve]

Just took me straight to the basket when I got mine earlier so I wouldn’t think so.

Yeah thanks. Just tested it on the hospitality page

[Bapsandwaps]

Not sure now. It’s not helping though.

Every now and then, my number of seats goes to 0 and I wonder why I can’t see anything haha

EDIT it would help if you didn’t need to refresh and tickets would just appear

Tell you what there is not a sniff for brighton, first game this season ive seen fuck all. There was one in two days, ST 60 quid. Rather watch it in pub for that price

I have always though that, when tickets go in it auto refreshers or something

[ScubaSteve]

Tell you what there is not a sniff for brighton, first game this season ive seen fuck all. There was one in two days, ST 60 quid. Rather watch it in pub for that price

I have always though that, when tickets go in it auto refreshers or something

I’ve seen a few. I’m on about 8 homes now so neither here or there. Would pay that right now to be fair.

You’ve got everyone on Twitter lfc help asking why they’re having problems transferring tickets. Loads can’t go but hundreds are being passed via a different channel.

Glad the TO will be closed tomorrow as I CBA refreshing on my day off

[Mr.Savage]

Are people picking up credit seats or ST today?

[dundeejoe]

And now the last 5/6 tickets is suddenly let me at least to get to the please make sure you are eligible

Edit unknown error again
Site is mental

[ScubaSteve]

And now the last 5/6 tickets is suddenly let me at least to get to the please make sure you are eligible

Edit unknown error again
Site is mental

I’ve not seen any for about 15 mins. I’m giving up, good luck

[WorldChampions]

You may have a point.

but I'm sure others will agree if you are prepared to put the effort in, you can get the tickets
granted its not easy and not everyone can do it.

But at the same time, to many buy with NO intention of attending the game.

Look at all the groups of social media offering face value (only) tickets

Has to be better than randomly being assigned a queue position and playing the "which part of the site will bug out" game should you even get lucky with the queue though.

[Schmarn]

The new site makes it harder for non bots. Before this the Choose Seats button was active even if there were no seats available. Now you have to refresh till a seat appears but by the time you then click on Choose Seats the seat has gone but the button is still active. The problem then is that a minute of refreshing is enough to soft block you (the “unknown error” message).

[mighty magpie]

In the last 45 mins there has been 7-8 tickets come up
I get unknown error every time
Pretty sure my ip has been blocked

You've been soft blocked for hitting choose seats too many times on one refresh

[includo]

Haha, so live chat say that both my cards were declined as I basketed a ticket that was a visual error and should not of been able to basket hence why it was declining... was an upper annie for brighton credit. Thing is its quite unbelievable that but with this ticketing site it could actually be true!

[ScubaSteve]

I just managed to select a seat in 105 for the Brighton game and got this message

‘This seat is not available for regular sale.
 This is a Hospitality seat; for more information, please click here.’

[The25thofmay]

Tell you what there is not a sniff for brighton, first game this season ive seen fuck all. There was one in two days, ST 60 quid. Rather watch it in pub for that price

I have always though that, when tickets go in it auto refreshers or something

There's been plenty if you try hard enough. Had 5-6 season ticket seats in my basket this afternoon and finally picked up the credit one I needed.

[The25thofmay]

So this registering of interest for member sales. If you miss it are you done? No way of getting in? Just noticed I missed the one day window for Palace earlier?!? Why so short?? So I now cant buy in the additional members sale?? This seems very harsh. I also noticed for Brighton you cant buy for anyone on friends and family who didnt register interest. They really need to be a bit clearer about this stuff.

[dundeejoe]

You've been soft blocked for hitting choose seats too many times on one refresh

not true
only clicked choose seats once to get unknown error
this happened for around 15 attempts
then for another 7 or 8 attempts i got eligible msg
then back to unknown error for more attempts
all attempts were done the same way
at 5.10 i got another eligible msg and this time i went for it then got blocked (full)

[mighty magpie]

Haha, so live chat say that both my cards were declined as I basketed a ticket that was a visual error and should not of been able to basket hence why it was declining... was an upper annie for brighton credit. Thing is its quite unbelievable that but with this ticketing site it could actually be true!

That's just lies to fob you off.

There was issues with paying today, i got sorted eventually

[dundeejoe]

I just managed to select a seat in 105 for the Brighton game and got this message

‘This seat is not available for regular sale.
 This is a Hospitality seat; for more information, please click here.’

i had that the other day

[dug77]

When a see a lit block, If it says error.. please ensure that you select the number of tickets you are eligible to purchase does that mean I have been blocked? Seeing loads of blocks and I know might be only one ticket but on the old system I seemed to bag tickets a lot easier.