Author Topic: Members Sales  (Read 658148 times)

Offline daindan

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Re: Members Sales
« Reply #14680 on: June 1, 2020, 02:02:20 PM »
Within 14 days of the post they made last week :)
More about whether it’s this week or the 14th day 😂

Offline Welshred

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Re: Members Sales
« Reply #14681 on: June 1, 2020, 03:17:06 PM »
That's why i said estimated. It is the information being shared by our GP surgeries on Facebook and our local newspaper, taking the average of what it could be in the area (E.g. somewhere between 1.5 and 1.76) the average of 1.63 comes out

18 areas are still showing a rise in daily new cases every day, rather than a decline

Either way, sooner we get back to some kind of normality the better. People will do what they want either way

Perfect. Love that you're willing for thousands more people to die just so you can go the match. Great bloke you.

Bangkok Ladyboys went down a treat ... so probably do them again  ;D ;D


Online 30fiver

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Re: Members Sales
« Reply #14682 on: June 1, 2020, 04:19:50 PM »
More about whether it’s this week or the 14th day 😂
They aren't known for their speed!  ;D

Perfect. Love that you're willing for thousands more people to die just so you can go the match. Great bloke you.

Its not that at all!
I just think its only a matter of time before group events start to become allowed the 2m rule becomes 1m as we have started to see in other countries because it is being deemed safe to do so.

I'll rephrase - The sooner we're allowed (and safe to do so) the better.

Offline daindan

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Re: Members Sales
« Reply #14683 on: June 1, 2020, 07:11:21 PM »
Got my refund from uefa today for the euros. It took 3 working days from the request portal closing . Lfc it’s over to you
« Last Edit: June 2, 2020, 12:11:02 AM by daindan »

Offline RainbowFlick

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Re: Members Sales
« Reply #14684 on: June 2, 2020, 02:10:48 PM »
Either way, sooner we get back to some kind of normality the better. People will do what they want either way

It's exactly this sort of thinking I hope the club and FA do not take.
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Re: Members Sales
« Reply #14685 on: June 2, 2020, 04:05:07 PM »
It's exactly this sort of thinking I hope the club and FA do not take.

https://www.mirror.co.uk/sport/football/news/fa-cup-final-august-1-22112887

Few articles knocking around on this

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Re: Members Sales
« Reply #14686 on: June 3, 2020, 02:18:54 PM »
Quote
LIGHT MEMBERSHIP
Supporter ID: XXXXXXX

We hope you are keeping well in these extraordinary times.
 
We can confirm that your LFC Official Membership has been extended. An expiry date and details on how to renew for the 2020/21 season will be confirmed and posted in the Members’ Area in due course.
 
To visit the Members' Area and view all of your available benefits, please click here.

Thank you for your patience and continued support.
 
Liverpool Football Club.

Great news. I can still get 50p off an Adam Lallana mug until August

Offline scouser102002

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Re: Members Sales
« Reply #14687 on: June 3, 2020, 02:19:14 PM »
Just got an email to say my membership has been extended. What that means I don't know.

Nothing on any refunds.

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Re: Members Sales
« Reply #14688 on: June 3, 2020, 02:19:29 PM »
Just had that as well!
Rafa Benitez: "I'll always keep in my heart the good times I've had here, the strong and loyal support of the fans in the tough times and the love from Liverpool. I have no words to thank you enough for all these years and I am very proud to say that I was your manager. Thank you so much once more and always remember: You'll never walk alone."


Offline jonnypb

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Re: Members Sales
« Reply #14690 on: June 3, 2020, 02:26:30 PM »
Same, I guess it just means it's been extended until the end of the season, not that we can actually buy anymore tickets!!

We hope you are keeping well in these extraordinary times.
 
We can confirm that your LFC Official Membership has been extended. An expiry date and details on how to renew for the 2020/21 season will be confirmed and posted in the Members’ Area in due course.
 
To visit the Members' Area and view all of your available benefits, please click here.

Thank you for your patience and continued support.
 
Liverpool Football Club.

Online redgriffin73

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Re: Members Sales
« Reply #14691 on: June 3, 2020, 02:27:25 PM »
Same, I guess it just means it's been extended until the end of the season, not that we can actually buy anymore tickets!!

We hope you are keeping well in these extraordinary times.
 
We can confirm that your LFC Official Membership has been extended. An expiry date and details on how to renew for the 2020/21 season will be confirmed and posted in the Members’ Area in due course.
 
To visit the Members' Area and view all of your available benefits, please click here.

Thank you for your patience and continued support.
 
Liverpool Football Club.


Yeah, you can still use it for shop discounts etc is what they mean by 'extended' I guess.
Rafa Benitez: "I'll always keep in my heart the good times I've had here, the strong and loyal support of the fans in the tough times and the love from Liverpool. I have no words to thank you enough for all these years and I am very proud to say that I was your manager. Thank you so much once more and always remember: You'll never walk alone."

Online ScouserAtHeart

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Re: Members Sales
« Reply #14692 on: June 4, 2020, 10:41:11 AM »
Also means that if you've signed up for auto renewal, it won't be renewed just yet

Usually happens in May or June I think
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Offline anfieldpurch

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Re: Members Sales
« Reply #14693 on: June 4, 2020, 11:34:15 AM »
Same, I guess it just means it's been extended until the end of the season, not that we can actually buy anymore tickets!!

We hope you are keeping well in these extraordinary times.
 
We can confirm that your LFC Official Membership has been extended. An expiry date and details on how to renew for the 2020/21 season will be confirmed and posted in the Members’ Area in due course.
 
To visit the Members' Area and view all of your available benefits, please click here.

Thank you for your patience and continued support.
 
Liverpool Football Club.

Of all the benefits the 10% off the full price gear in the store is the only benefit you can use

No magazines/programmes available
No match tickets to buy
Can't have a meal at the Boot Room Cafe
Can't get a discount on the Museum/Tour as they're not operating
Proud father to Riley James Lucas 16/3/17

Offline daindan

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Re: Members Sales
« Reply #14694 on: June 4, 2020, 05:22:13 PM »
Anyone got an email about refunds yet?

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Re: Members Sales
« Reply #14695 on: June 4, 2020, 06:50:27 PM »
Anyone got an email about refunds yet?

I've an email from the FBI saying I'm owed $2.5m that they have seized from fraudsters that were trying to scam me out of my lottery winnings.

Offline scouser102002

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Re: Members Sales
« Reply #14696 on: June 4, 2020, 07:14:41 PM »
I had an email asking if I wanted to donate my refund to the 'help sign Timo Werner because we're pretending to be skint' fund

« Last Edit: June 4, 2020, 07:19:26 PM by scouser102002 »

Offline daindan

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Re: Members Sales
« Reply #14697 on: June 4, 2020, 07:22:03 PM »
I've an email from the FBI saying I'm owed $2.5m that they have seized from fraudsters that were trying to scam me out of my lottery winnings.

I had an email to pay for a coronavirus testing kit based on the track and trace thing 😂

Offline daindan

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Re: Members Sales
« Reply #14698 on: June 4, 2020, 07:22:37 PM »
I had an email asking if I wanted to donate my refund to the 'help sign Timo Werner because we're pretending to be skint' fund

Fsg out 😂

Offline jonnypb

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Re: Members Sales
« Reply #14699 on: June 4, 2020, 08:49:29 PM »
I had an email asking if I wanted to donate my refund to the 'help sign Timo Werner because we're pretending to be skint' fund

PMSL

I'll pay my membership early if it means signing Werner  ;D

Offline TeddyTime33

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Re: Members Sales
« Reply #14700 on: June 5, 2020, 01:44:28 AM »
Of all the benefits the 10% off the full price gear in the store is the only benefit you can use

No magazines/programmes available
No match tickets to buy
Can't have a meal at the Boot Room Cafe
Can't get a discount on the Museum/Tour as they're not operating
surely they can't charge for membership if you can't buy tickets, at least not full price

Offline Welshred

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Re: Members Sales
« Reply #14701 on: June 5, 2020, 08:24:09 AM »
They aren't charging for anything right now.

Bangkok Ladyboys went down a treat ... so probably do them again  ;D ;D


Offline RainbowFlick

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Re: Members Sales
« Reply #14702 on: June 6, 2020, 07:00:58 PM »
Of all the benefits the 10% off the full price gear in the store is the only benefit you can use

No magazines/programmes available
No match tickets to buy
Can't have a meal at the Boot Room Cafe
Can't get a discount on the Museum/Tour as they're not operating

To be fair, I think the majority of 10% discount users are using it in the shop (whether at the ground or online). There's a load of international supporters that have one just to feel "part of" the club, albeit not really looking for tickets.

I actually think it's a good step they "extended" the membership instead of taking more cash. Hopefully they won't take anything until we can ALL safely go to the ground. In the meantime, they know people are going to go crazy over the Nike kit and apparel.
YNWA.

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Re: Members Sales
« Reply #14703 on: June 8, 2020, 11:41:49 AM »
Anyone been contacted about refunds yet? Tomorrow will be 14 days since they said they'll be in contact within 14 days.

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Re: Members Sales
« Reply #14704 on: June 8, 2020, 03:01:50 PM »
https://www.liverpoolfc.com/news/tickets/398207-liverpool-fc-commences-ticket-refund-process


Following the recent update outlining the ticket refund process ahead of the return of professional football, Liverpool FC is now beginning the stage of returning payments to fans.

As confirmed on May 26, all supporters who have purchased tickets from the club for any of our remaining four Premier League home games will receive a refund for the cost of their ticket(s).

Refunds will also be provided for our away game against Everton, the Liverpool FC Women’s game against Everton Women at Goodison Park, and any car parking passes that have been purchased for matchday parking.

We have now started the process of contacting each affected ticket holder to provide more information on the refund process. These emails will clearly outline the date by which supporters should expect their refund process to begin, dependent on the payment method used at the time of the original purchase.

For supporters who paid by credit/debit card, we will attempt to automatically refund that card on a game-by-game basis, from the week commencing Monday June 8. Depending on the card provider, refunds could take up to seven to 10 days to show on the card used.

Fans who did not pay by credit/debit card will be credited to the ‘Ticket Refund’ section within the Supporter ID ‘My Account’ from the week commencing Monday June 15.

We ask that all supporters wait to receive further correspondence from the club and monitor monies being returned to their bank accounts before contacting us regarding refunds.

Hospitality members are asked to await their email correspondence for refund information in relation to seasonal and matchday purchases.

With regards to the rewarding of match credits, we will not be finalising any selling arrangements for matches in the 2020-21 season until there is clarity on how next season will proceed. Only once we have full clarification of the season will the sales criteria be assessed, which will include consideration of how refunded games will or will not be used.

Online redgriffin73

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Re: Members Sales
« Reply #14705 on: June 8, 2020, 03:11:36 PM »
So they've not decided yet whether the credits will count, I bet they're waiting to see how many games are played with a crowd - or part of a crowd - next season.

My credit card has expired since I bought the tickets, from what I've read I assume they will contact me once the refunds fail?
Rafa Benitez: "I'll always keep in my heart the good times I've had here, the strong and loyal support of the fans in the tough times and the love from Liverpool. I have no words to thank you enough for all these years and I am very proud to say that I was your manager. Thank you so much once more and always remember: You'll never walk alone."

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Re: Members Sales
« Reply #14706 on: June 8, 2020, 03:27:25 PM »
So they've not decided yet whether the credits will count, I bet they're waiting to see how many games are played with a crowd - or part of a crowd - next season.

My credit card has expired since I bought the tickets, from what I've read I assume they will contact me once the refunds fail?


If it's a renewal of a card (or even if the card was blocked and reissued), the refund should go on absolutely fine.

Online redgriffin73

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Re: Members Sales
« Reply #14707 on: June 8, 2020, 03:29:16 PM »
If it's a renewal of a card (or even if the card was blocked and reissued), the refund should go on absolutely fine.

Ah cheers, yes it had to be cancelled and reissued due to a fraud concern, I've updated it in my LFC account. Wasn't sure if it would go through as it has a different long number as well as the CVV number.
Rafa Benitez: "I'll always keep in my heart the good times I've had here, the strong and loyal support of the fans in the tough times and the love from Liverpool. I have no words to thank you enough for all these years and I am very proud to say that I was your manager. Thank you so much once more and always remember: You'll never walk alone."

Offline scouser102002

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Re: Members Sales
« Reply #14708 on: June 8, 2020, 03:37:11 PM »
In regards credits, from the email I've just received

"We will make a further announcement in relation to match credits for these games once the Premier League have provided clarity on Season 2020/21."
« Last Edit: June 8, 2020, 03:48:30 PM by scouser102002 »

Offline GWats77

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Re: Members Sales
« Reply #14709 on: June 8, 2020, 03:45:02 PM »
I have just received this mail from the club -

We hope you and your family are keeping well.

Following the Club's update on ticket refunds for the remaining games of Season 2019/20, we can confirm that the refund process will soon be underway.
 
You will receive the full refund for all of the following home Premier League games that you have purchased:
Crystal Palace
Aston Villa
Burnley
Chelsea
You will also receive a refund for any of the following that you have purchased.
Everton v Liverpool FC
Everton Women v Liverpool FC Women
Car parking
We will make a further announcement in relation to match credits for these games once the Premier League have provided clarity on Season 2020/21.
 
How will I be refunded?
 
Credit/debit card payments
If you paid by credit/debit card, we will attempt to automatically refund that card on a game by game basis, from week commencing Monday 8th June.
If unsuccessful, we will contact you again week commencing Monday 15th June to confirm next steps.
 
Non credit/debit card payments
If you did not pay by credit/debit card, your refunds will be credited to the ‘Ticket Refund’ section within your Supporter ID  'My Account' week commencing Monday 15th June. This is a new option within the ticketing system that will enable you to transfer your refund to one of your saved credit/debit cards.  For supporters that haven’t saved a card already, details of how to do this are available in the step by step guide created.
 
Depending on your card provider, your refunds could take up to 7-10 days to show in your bank account.
 
For FAQs please click here, alternatively, please contact us if you need any further assistance.
 
We thank you for your patience and understanding during these unprecedented times.
 
Ticketing

Offline Barry Banana

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Re: Members Sales
« Reply #14710 on: June 8, 2020, 03:58:16 PM »
Is there a way of paying without a debit / credit card?
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Offline scouser102002

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Re: Members Sales
« Reply #14711 on: June 8, 2020, 04:00:11 PM »
Is there a way of paying without a debit / credit card?

STH's who pay on finance? Hospitality STHs might pay on finance or something as well.

Offline daindan

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Re: Members Sales
« Reply #14712 on: June 8, 2020, 04:14:43 PM »
Hospitality STH getting refunded by cheque. Imagine if the cheque bounces

Offline AttaRed

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Re: Members Sales
« Reply #14713 on: June 8, 2020, 08:54:42 PM »
This is probably me being thick, but are they refunding all the tickets you've purchased in 1 lump sum, or as that statement says on a game by game basis? Does that mean the game gets refunded once that game has been played without fans? So you'd get Palace refunded first, then when Villa is played that refund is then issued and so on.

Offline scouser102002

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Re: Members Sales
« Reply #14714 on: June 8, 2020, 09:42:46 PM »
This is probably me being thick, but are they refunding all the tickets you've purchased in 1 lump sum, or as that statement says on a game by game basis? Does that mean the game gets refunded once that game has been played without fans? So you'd get Palace refunded first, then when Villa is played that refund is then issued and so on.

That's what it sounds like, but then it said they will contact you again next week if unsuccessful, so fuck knows

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Re: Members Sales
« Reply #14715 on: June 8, 2020, 10:08:19 PM »
Yeah it makes it sound like after each game is played. But then they say they are starting refunds this week!
Rafa Benitez: "I'll always keep in my heart the good times I've had here, the strong and loyal support of the fans in the tough times and the love from Liverpool. I have no words to thank you enough for all these years and I am very proud to say that I was your manager. Thank you so much once more and always remember: You'll never walk alone."

Offline anfieldpurch

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Re: Members Sales
« Reply #14716 on: June 8, 2020, 10:13:31 PM »
This is probably me being thick, but are they refunding all the tickets you've purchased in 1 lump sum, or as that statement says on a game by game basis? Does that mean the game gets refunded once that game has been played without fans? So you'd get Palace refunded first, then when Villa is played that refund is then issued and so on.
I think they will be refunding daily.. so for example tomorrow may be Palace and Everton (A).. then wednesday may be Everton women and Villa etc
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Re: Members Sales
« Reply #14717 on: June 9, 2020, 07:13:05 AM »
I think they will be refunding daily.. so for example tomorrow may be Palace and Everton (A).. then wednesday may be Everton women and Villa etc

I think you're right, or the payments will be split into separate pots. Rather than sending back £800 in one go it'll be 4 payments of £200 for Palace, £200 for Villa, £200 for Burnley and £200 for Chelsea etc...

I'm expecting about £1400 back. I bought everyone's back in November because i was in straight away on multiple browsers so got everyone on F&F every game I could get them - can see things bouncing :butt

Offline ChrisLFCKOP

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Re: Members Sales
« Reply #14718 on: June 9, 2020, 07:51:56 AM »
It may be done by transactions, so I have two one for Palace, Burnley and Chelsea and a different one for Villa.  Others may have more with LA sales.

Offline Barry Banana

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Re: Members Sales
« Reply #14719 on: June 9, 2020, 08:26:49 AM »
Isn’t it just that they have to do it on a game by game basis because payments for separate games might have been made on separate cards. But all of those payments will be attempted this week?
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