Author Topic: NFC Pass  (Read 113765 times)

Offline TTB

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Re: NFC Pass
« Reply #600 on: February 28, 2023, 08:23:57 am »
Can't make Wolves game so sold on exchange but me NFC pass is still showing Wolves. Not sold before, is this normal?

Offline Claire.

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Re: NFC Pass
« Reply #601 on: February 28, 2023, 08:29:51 am »

Offline ABJ

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Re: NFC Pass
« Reply #602 on: February 28, 2023, 11:33:33 am »
My daughters pass still hasn't updated with tomorrows match, it won't even manually refreshing either (iPhone). I know that strictly speaking it doesn't need to actually show the match to technically work but no way am I going to risk rocking up to the turnstiles and hoping for the best.

Has anyone had similar issues before? I'm guessing to delete her pass and then reinstall it?
Quote from: Harvest Fields
i watched the chelsea game at my sisters. her 12 year old son is severly autistic and i forgot myself and jumped up screaming at the goal and he went nuts. screaming and shouting. scared the fuck out of me. apologised to my sister as i thought id upset him, turns out he was joining in.

Offline anitrella

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Re: NFC Pass
« Reply #603 on: February 28, 2023, 01:04:37 pm »
My daughters pass still hasn't updated with tomorrows match, it won't even manually refreshing either (iPhone). I know that strictly speaking it doesn't need to actually show the match to technically work but no way am I going to risk rocking up to the turnstiles and hoping for the best.

Has anyone had similar issues before? I'm guessing to delete her pass and then reinstall it?
TO window if you arrive early enough, happened to my mate and they pushed it down to his phone so it updated

Offline ABJ

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Re: NFC Pass
« Reply #604 on: February 28, 2023, 02:08:59 pm »
TO window if you arrive early enough, happened to my mate and they pushed it down to his phone so it updated
Cheers, will do.
Quote from: Harvest Fields
i watched the chelsea game at my sisters. her 12 year old son is severly autistic and i forgot myself and jumped up screaming at the goal and he went nuts. screaming and shouting. scared the fuck out of me. apologised to my sister as i thought id upset him, turns out he was joining in.

Offline Claire.

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Re: NFC Pass
« Reply #605 on: February 28, 2023, 02:33:54 pm »
mine wasn't showing anything and just done a pull down refresh and it's got details now.

Offline ABJ

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Re: NFC Pass
« Reply #606 on: February 28, 2023, 02:48:24 pm »
mine wasn't showing anything and just done a pull down refresh and it's got details now.
That always works...but this time by doing the exact same thing, it doesn't even refresh. 
Quote from: Harvest Fields
i watched the chelsea game at my sisters. her 12 year old son is severly autistic and i forgot myself and jumped up screaming at the goal and he went nuts. screaming and shouting. scared the fuck out of me. apologised to my sister as i thought id upset him, turns out he was joining in.

Offline redgriffin73

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Re: NFC Pass
« Reply #607 on: February 28, 2023, 02:52:06 pm »
My daughters pass still hasn't updated with tomorrows match, it won't even manually refreshing either (iPhone). I know that strictly speaking it doesn't need to actually show the match to technically work but no way am I going to risk rocking up to the turnstiles and hoping for the best.

Has anyone had similar issues before? I'm guessing to delete her pass and then reinstall it?

I think they say not to delete/reinstall it for that issue, they can sort it on live chat or at the TO instead.
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Offline Barneylfc∗

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Re: NFC Pass
« Reply #608 on: February 28, 2023, 02:55:25 pm »
My daughters pass still hasn't updated with tomorrows match, it won't even manually refreshing either (iPhone). I know that strictly speaking it doesn't need to actually show the match to technically work but no way am I going to risk rocking up to the turnstiles and hoping for the best.

Has anyone had similar issues before? I'm guessing to delete her pass and then reinstall it?

I'm on android, but I logged onto my daughters account last week and hit the download NFC pass button and it updated. I didn't delete it before doing this.
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Offline ABJ

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Re: NFC Pass
« Reply #609 on: February 28, 2023, 03:08:01 pm »
I'm on android, but I logged onto my daughters account last week and hit the download NFC pass button and it updated. I didn't delete it before doing this.
Cheers Barney, I'll give that a go once she's back from school and if that doesn't work, try the LFC chat thing. Last resort is to go to the ticket office tomorrow.
Quote from: Harvest Fields
i watched the chelsea game at my sisters. her 12 year old son is severly autistic and i forgot myself and jumped up screaming at the goal and he went nuts. screaming and shouting. scared the fuck out of me. apologised to my sister as i thought id upset him, turns out he was joining in.

Offline ABJ

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Re: NFC Pass
« Reply #610 on: February 28, 2023, 03:08:52 pm »
I think they say not to delete/reinstall it for that issue, they can sort it on live chat or at the TO instead.
Thank you too, hopefully it can get sorted today.
Quote from: Harvest Fields
i watched the chelsea game at my sisters. her 12 year old son is severly autistic and i forgot myself and jumped up screaming at the goal and he went nuts. screaming and shouting. scared the fuck out of me. apologised to my sister as i thought id upset him, turns out he was joining in.

Offline walterwhite

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Re: NFC Pass
« Reply #611 on: February 28, 2023, 03:14:31 pm »
I'm on android, but I logged onto my daughters account last week and hit the download NFC pass button and it updated. I didn't delete it before doing this.

Is is what i do all the time Iphone and android , even though you will get the forbidden message on Iphone it seems to kick it into an update

Offline willss

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Re: NFC Pass
« Reply #612 on: February 28, 2023, 04:41:53 pm »
Is is what i do all the time Iphone and android , even though you will get the forbidden message on Iphone it seems to kick it into an update
I had a similar issue and downloading the NFC didn’t force an update. Once I deleted the card and then tried again it now updating correctly

Offline PeterJM

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Re: NFC Pass
« Reply #613 on: March 1, 2023, 09:22:54 am »
I've forwarded a ticket to someone who now can't make it tonight but i can't see how i recall the ticket to sell on the exchange. Is there a way of recalling the ticket?

Offline ABJ

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Re: NFC Pass
« Reply #614 on: March 1, 2023, 09:43:37 am »
I've forwarded a ticket to someone who now can't make it tonight but i can't see how i recall the ticket to sell on the exchange. Is there a way of recalling the ticket?
As you forwarded it and didn't distribute it, you won't be able to recall it. The person that you forwarded it to will need to forward it back to you...you can then only forward it once more as the max. is 3 times.
Quote from: Harvest Fields
i watched the chelsea game at my sisters. her 12 year old son is severly autistic and i forgot myself and jumped up screaming at the goal and he went nuts. screaming and shouting. scared the fuck out of me. apologised to my sister as i thought id upset him, turns out he was joining in.

Offline StevoHimself

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Re: NFC Pass
« Reply #615 on: March 1, 2023, 04:44:01 pm »
A family member has bought a ticket for the match on their phone (which was signed into my account) for me. However, when I click the Wolves game in My Account section on my own phone all options are available except "download NFC pass." Any suggestions?
« Last Edit: March 1, 2023, 04:48:04 pm by StevoHimself »

Offline walterwhite

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Re: NFC Pass
« Reply #616 on: March 1, 2023, 04:54:39 pm »
A family member has bought a ticket for the match on their phone (which was signed into my account) for me. However, when I click the Wolves game in My Account section on my own phone all options are available except "download NFC pass." Any suggestions?

You have to go to membership section and download your membership

Offline StevoHimself

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Re: NFC Pass
« Reply #617 on: March 1, 2023, 04:57:51 pm »
You have to go to membership section and download your membership

Hi, I've tried this, thanks. Still unable to download ticket.

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Re: NFC Pass
« Reply #618 on: March 1, 2023, 05:01:02 pm »
Been on to the Live Chat and they have said that if your pass is showing the wrong date, the pass will still work. Mine is still showing 31 May.

Offline walterwhite

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Re: NFC Pass
« Reply #619 on: March 1, 2023, 05:03:19 pm »
Hi, I've tried this, thanks. Still unable to download ticket.

Is download membership blocked out too? is it a new account?

Offline StevoHimself

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Re: NFC Pass
« Reply #620 on: March 1, 2023, 05:05:02 pm »
Is download membership blocked out too? is it a new account?

No, I've downloaded the membership into my phone's Wallet.

Offline walterwhite

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Re: NFC Pass
« Reply #621 on: March 1, 2023, 05:19:27 pm »
No, I've downloaded the membership into my phone's Wallet.

That should be you sorted now for the game

Offline Claire.

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Re: NFC Pass
« Reply #622 on: March 1, 2023, 05:20:02 pm »
No, I've downloaded the membership into my phone's Wallet.

In your account and then tickets, on the table are there any icons on the ticket row? If there’s a printer icon with a cross you might need to contact them on live chat.

Offline StevoHimself

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Re: NFC Pass
« Reply #623 on: March 1, 2023, 05:27:21 pm »
In your account and then tickets, on the table are there any icons on the ticket row? If there’s a printer icon with a cross you might need to contact them on live chat.

Seems to be sorted now. Have redownloaded the membership NFC pass, which has now updated with details specific to the match on (seat number, row etc).

Offline ptheliverbird

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Re: NFC Pass
« Reply #624 on: March 2, 2023, 01:27:13 pm »
Anyone have Fulham showing on NFC pass spoke to lfc help this morning said Utd not updated yet ta

Offline 18and6

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Re: NFC Pass
« Reply #625 on: March 4, 2023, 11:35:22 am »
Anyone know how long before the game the nfc pass updates? Mine hasn’t for tomorrow’s game yet, has anyone else’s changed to the mancs?

Offline ptheliverbird

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Re: NFC Pass
« Reply #626 on: March 4, 2023, 12:29:32 pm »
Anyone know how long before the game the nfc pass updates? Mine hasn’t for tomorrow’s game yet, has anyone else’s changed to the mancs?
If you reset updates and make sure phone is connected to Wi-Fi should update.

Offline Theoldkopite

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Re: NFC Pass
« Reply #627 on: March 4, 2023, 04:26:58 pm »
Anyone have Fulham showing on NFC pass spoke to lfc help this morning said Utd not updated yet ta

I’ve got Leicester on mine!!! (But mrstheoldkopite has got the Mancs one downloaded!)
« Last Edit: March 4, 2023, 04:33:31 pm by Theoldkopite »

Offline dorgo37

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Re: NFC Pass
« Reply #628 on: March 4, 2023, 06:17:22 pm »
Got a new iPhone and my NFC pass is showing on both the new iPhone and the old iPhone. Anyone had any problems with this or will I be okay for tomorrow?

Offline 18and6

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Re: NFC Pass
« Reply #629 on: March 5, 2023, 01:47:45 am »

Offline anfieldash

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Re: NFC Pass
« Reply #630 on: March 5, 2023, 08:09:13 am »
Got a new iPhone and my NFC pass is showing on both the new iPhone and the old iPhone. Anyone had any problems with this or will I be okay for tomorrow?

That won’t be a problem, just make sure the one you use has updated (just refresh it manually).
« Last Edit: March 5, 2023, 08:13:23 am by anfieldash »

Offline Oscarmac

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Re: NFC Pass
« Reply #631 on: March 19, 2023, 11:05:41 pm »
Got a new phone, do I just delete NFC off my old phone, log into my account on new phone and re download?? Ta.
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Offline walterwhite

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Re: NFC Pass
« Reply #632 on: March 20, 2023, 10:15:56 am »
Got a new phone, do I just delete NFC off my old phone, log into my account on new phone and re download?? Ta.

Should transfer automatically when you sign into your google/apple account, but that is the way to do it if it doesn't
« Last Edit: March 20, 2023, 11:37:13 am by walterwhite »

Offline Samgamble96

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Re: NFC Pass
« Reply #633 on: March 20, 2023, 11:00:10 am »
Got a new phone, do I just delete NFC off my old phone, log into my account on new phone and re download?? Ta.

I had this issue i had to delete it off my old phone in the wallet as it doesn't allow the NFC pass to be on multiple devices  :)

Offline Oscarmac

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Re: NFC Pass
« Reply #634 on: March 20, 2023, 04:49:56 pm »
Should transfer automatically when you sign into your google/apple account, but that is the way to do it if it doesn't
I had this issue i had to delete it off my old phone in the wallet as it doesn't allow the NFC pass to be on multiple devices  :)

Ta muchly, Sorted.
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Offline ant

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Re: NFC Pass
« Reply #635 on: March 24, 2023, 09:27:07 pm »
can we distribute tickets for the legends game please ? yawn
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Offline 6 Euros

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Re: NFC Pass
« Reply #636 on: March 25, 2023, 01:03:19 pm »
Have the Legends NFC passes got a Barcode on?
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Offline 18and6

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Re: NFC Pass
« Reply #637 on: March 26, 2023, 02:23:55 pm »
It’s been a while since I did this, can somebody explain the difference  between forwarding and distributing a ticket to friends and family please?

Offline SnowGoon

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Re: NFC Pass
« Reply #638 on: March 26, 2023, 04:21:43 pm »
Forward = transfer ticket and transfer credit. Distribute = transfer ticket and keep credit.
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Offline 18and6

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Re: NFC Pass
« Reply #639 on: March 26, 2023, 04:41:37 pm »
Was thinking that, thanks.