Topic: Autocup

[sheepfest]

Just checked and seen no payment has been taken for Villarreal ffs. It's not in reservations & no email. Is it just a case of contacting live chat?

[Alf]

Just checked and seen no payment has been taken for Villarreal ffs. It's not in reservations & no email. Is it just a case of contacting live chat? 

Have you checked your online banking, I've had none of the above also but they've taken the money.

[sheepfest]

Have you checked your online banking, I've had none of the above also but they've taken the money.

Yep nothing that I can see.  Thought they had sorted this after Benfica went through ok.

Can see an early visit to the ticket office later if I cant sort this out.

[rk1]

Had money taken on Monday. No email but my ticket has updated in my wallet with the game

[Austinkopite4eva]

I've had nothing and priority rights holders can but at 3pm...

[Austinkopite4eva]

How best to speak with ticket Office? Cant be arsed queuing at a Window tonight

[PaulKS]

How best to speak with ticket Office? Cant be arsed queuing at a Window tonight

I find the live chat to be decent tbf to them

Bit of a wait at times but no big deal - it's here: https://faq.liverpoolfc.com/portal/en/kb/articles/contact-us-ticketing-services

[Barrowred]

No money taken, no email and nothing in my reservations. Reckon it will be ok to chase up tomorrow? Travelling to the game this afternoon and I'm not going to the ticket office when I get there.

[PaulKS]

Had money taken on Monday. No email but my ticket has updated in my wallet with the game

Same here

[Shanklygates]

Thought I'd see if mine has been taken given that it failed last time but it's put me into a queue for something

[Shanklygates]

No sign of mine in my history or reservations so I hope/assume they'll try today (nor my CC)

[Red210]

I had the money for my two tickets go out on Saturday, but no e-mail confirmation and nothing in my tickets section online yet.

I can't go and want to distribute my ticket to one of my sons, initially they said tickets could not be distributed in the week before the game, but are they still applying this? If it doesn't appear in my online account today, I am not sure how I can distribute it if they are applying the one week limit. Anybody know?

[sheepfest]

Am off to the ticket office in a bit as the chat line has temporarily closed & still no money taken. Not risking it as I see the other sales start tomorrow afternoon.

[Momos_righteye]

I had the money for my two tickets go out on Saturday, but no e-mail confirmation and nothing in my tickets section online yet.

I can't go and want to distribute my ticket to one of my sons, initially they said tickets could not be distributed in the week before the game, but are they still applying this? If it doesn't appear in my online account today, I am not sure how I can distribute it if they are applying the one week limit. Anybody know?

I transferred my mates Benfica ticket last Monday without any hassle, should be fine

[deanloco9]

Am off to the ticket office in a bit as the chat line has temporarily closed & still no money taken. Not risking it as I see the other sales start tomorrow afternoon.

Ring them up and go through the disabled option, they sometimes can help if they're not busy mate I think if it's urgent

[Red210]

I transferred my mates Benfica ticket last Monday without any hassle, should be fine

Great, good to know, thanks!

[CONFIAMOS]

Seriously? It’s not that difficult if you have a fairly well paid job.

Haha get to fuck.

[MomoWasBoss]

Still no payment come out for our 4? And no tickets showing in our accounts either. Anyone know what we should do?

[sheepfest]

Ring them up and go through the disabled option, they sometimes can help if they're not busy mate I think if it's urgent

Good to know ta. Live close by & not at work today so will take this as an opportunity for an extra drink in the Cabbage beer garden.

[Thomas]

Nothing showing in ours either

[MomoWasBoss]

Nothing showing in ours either

Hoping we don't lose the same seats we've had for the other games but it is a worry 

[Thomas]

Going to attempt a live chat now

[MomoWasBoss]

Going to attempt a live chat now

Let me know how it goes mate, am in the office at the minute so can't try it myself

[timmit]

Haha get to fuck.

Doesn’t come across very well that, does it?

The original quote you’re replying to, I mean

[Thomas]

Let me know how it goes mate, am in the office at the minute so can't try it myself

"No payment has been taken but we are still in the process of taking payment which is due to finish at some point today so like all other games if you can wait for your email to confirm if payment has been taken or not please. "

If the payment fails they said you will bee notified and have chance to go in and purchase the ticket manually

[jc68]

In the same boat. 3 season tickets + Autocup between me, my son and daughter and no Villarreal payments taken yet :-(

[MomoWasBoss]

"No payment has been taken but we are still in the process of taking payment which is due to finish at some point today so like all other games if you can wait for your email to confirm if payment has been taken or not please. "

If the payment fails they said you will bee notified and have chance to go in and purchase the ticket manually

Legend, thanks for that. Don’t mind being patient but always fear the worst with our ticket office 

[sheepfest]

Just been to the ticket office & echo the above however they could check to see it had gone through despite not showing on my online payments.

[ABJ]

Haha get to fuck.

It really isn’t although this is the 1st season that I’ve been self employed so that helps massively. Obviously you need to be really organised as well with booking stuff up the second it’s announced.

[ABJ]

Doesn’t come across very well that, does it?

The original quote you’re replying to, I mean

I didn’t intend for it to come across in a shitty way, I’ve been going for years but this is the 1st time that due to various circumstances I’ve been in a position to only miss a handful.

[Shanklygates]

"No payment has been taken but we are still in the process of taking payment which is due to finish at some point today so like all other games if you can wait for your email to confirm if payment has been taken or not please. "

If the payment fails they said you will bee notified and have chance to go in and purchase the ticket manually

Hopefully mine appears later too then. I guess some will be there a bit later tonight with the match on. Thanks for asking

[gazzam1963]

No payment taken for my two tickets , got onto the Twitter dm and got a similar reply saying still processing payments if there is any issue with my card I will be notified

[James_1906]

Feels like they have fucked up with this one, PRH tickets are already on sale and i've had money taken but no email or showing in account and some have had nothing. Other sales are tomorrow so people are going to be kicked off the scheme here as no time to see an email and go buy your ticket again

[timmit]

I didn’t intend for it to come across in a shitty way, I’ve been going for years but this is the 1st time that due to various circumstances I’ve been in a position to only miss a handful.

I get that. When I first saw your comment it came across as arrogant and condescending. I was going to reply but thought "He's clearly not realised how awful that comment sounds"

I'm sure you know, but for a lot of people, its very hard to get the money together/time off/remain married etc when we have a season like this.

If you're lucky enough to have all the planets align in your circumstances then that's great. But the way you said "Its not difficult" maybe come across as a bit belittling to people who have to pull a lot of strings to be able to follow us everywhere. I'm in a decent job but the Mrs is starting to get a bit pissed off with me using all my holidays now ha ha.

Well done on getting to nearly all of them though. I doubt we'll see a season like this again, keep on enjoying the ride

[ABJ]

I get that. When I first saw your comment it came across as arrogant and condescending. I was going to reply but thought "He's clearly not realised how awful that comment sounds"

I'm sure you know, but for a lot of people, its very hard to get the money together/time off/remain married etc when we have a season like this.

If you're lucky enough to have all the planets align in your circumstances then that's great. But the way you said "Its not difficult" maybe come across as a bit belittling to people who have to pull a lot of strings to be able to follow us everywhere. I'm in a decent job but the Mrs is starting to get a bit pissed off with me using all my holidays now ha ha.

Well done on getting to nearly all of them though. I doubt we'll see a season like this again, keep on enjoying the ride

Apologies that it came across that way, I clearly should have worded it better.

Oh it’s been a ridiculous season, beyond any of our wildest dreams so far!

[MomoWasBoss]

Feels like they have fucked up with this one, PRH tickets are already on sale and i've had money taken but no email or showing in account and some have had nothing. Other sales are tomorrow so people are going to be kicked off the scheme here as no time to see an email and go buy your ticket again

Surely they do not release the ACS seats for the sales tomorrow if payments fail, will be an absolute shambles if they do!

[ant]

from the lfc site, nothing to worry about until tomorrow :

https://www.liverpoolfc.com/tickets/ticket-prices


UEFA Champions League

Liverpool v Villarreal to be played at Anfield on Wednesday April 27, Kick Off 8pm

Auto Cup payments will be processed from Thursday April 14 until Tuesday April 19.

Emails will be sent on Wednesday April 20, to confirm if payments have been successful or unsuccessful

Prices for match tickets can be found here

[nayia2002]

Yh everything is fine and emails going out tomorrow morning

[Shanklygates]

No sign of anything on my account so I bloody hope so!

[dobbouk]

This forum is great for easing ticket office anxiety.