Topic: Rangers away selling details

[SingFongFC]

probably just worth going to the TO to chat with them, failing that just return it for somebody else as he will just lose the credit anyway

Yeah might do that tonight, see what they say. When did going to the game get so complicated?

[SingFongFC]

Life happens and ridiculously strict rules around attending games of fucking football don’t seem to take account of that.

Indeed mate, it’s madness. There really should be a process in place for such genuine cases. Hope your mate gets it sorted one way or another!

[Barry Banana]

Indeed mate, it’s madness. There really should be a process in place for such genuine cases. Hope your mate gets it sorted one way or another!

Realised I’d mixed up Ajax and Rangers in the dates so deleted. He’s ok for Rangers actually. Would be Ajax there’s a potential problem and we might miss the draft on that one.

[includo]

Reckon we have a lock in / how long for? Trying to work transport back 

[30fiver]

Reckon we have a lock in / how long for? Trying to work transport back 

I cant see it any other way especially after last night winding them up

I decided not to get the 11pm National express bus to Preston and booked the 4.30am train instead

[DOG-LFC8]

Anyone have a DHL tracking mail yet?

[ABJ]

Reckon we have a lock in / how long for? Trying to work transport back 

Guaranteed for 30 mins as a bare minimum I reckon.

[sharkeyb]

easy pick up before the game yesterday

[RainbowFlick]

any idea if you can be selected for collection + NFC?

my friend was sure he had an email for both but can only find one (to collect). he's crap with technology and general comprehension/attention so he may have just misread something   

[Craig S]

any idea if you can be selected for collection + NFC?

my friend was sure he had an email for both but can only find one (to collect). he's crap with technology and general comprehension/attention so he may have just misread something   

No you can't. NFC tickets are posted out.

[RainbowFlick]

No you can't. NFC tickets are posted out.

thanks, saves me re-explaining how to add an NFC pass

[James_1906]

Sale for people on 2+ tomorrow @11am. Will be no sale for 1+ at all.

[30fiver]

Sale for people on 2+ tomorrow @11am. Will be no sale for 1+ at all.

Mad that innit

Imagine it happens again

[ABJ]

1 booking of 10 from the 4+ sale, 8 of us have received an email and or a text re. collecting, nothing for the other 2.
Another booking of 3 from the 3+ sale, 2 of us have received an email and or a text re. collecting, nothing for the other 2.

The email addresses and phone numbers are 100% correct.

Email sent to the club.

[Philipm20]

Has anyones Away ticket gone from their online history?

[redgriffin73]

Yeah, can't see mine.

[Barry Banana]

Has anyones Away ticket gone from their online history?

Yes. And selected from collection. Wondering if it will only reappear on collection.

[lukeypool]

I made 2 separate transactions. Only received 1 tracking email

[Tiz Lad]

Disappeared from ours too

[includo]

Did all tickets get dispatched today then? Didn’t get tracking info and gone from history 

[RainbowFlick]

collected mine as a nominated person and it's gone off their account too. strange.

[ABJ]

Ahh hang on, I’ve a feeling what it is. As the 2+ resale is happening tomorrow, they have probably temporarily deleted it from everyone’s accounts to ensure that no one can log in and basket a ticket as the system will think that you don’t qualify.

Just a hunch though so I could easily be wrong.

[RainbowFlick]

Ahh hang on, I’ve a feeling what it is. As the 2+ resale is happening tomorrow, they have probably temporarily deleted it from everyone’s accounts to ensure that no one can log in and basket a ticket as the system will think that you don’t qualify.

Just a hunch though so I could easily be wrong.

would need to have deleted previous games too, no? although technically would be an easy temporary fix, sounds like a plausible reason.

[Barry Banana]

would need to have deleted previous games too, no? although technically would be an easy temporary fix, sounds like a plausible reason.

If they’re just trying to stop the people who they think forced it to one, and now have two, it might fit. But the culprits clearly qualified for the earlier sales to be able to basket.

Might be because credits don’t count (for some  at least) until collection or scan. Maybe they’re adding everyone’s post game. But seems a backwards way of doing things and leaves people without a record for now.

[Tiz Lad]

Ahh hang on, I’ve a feeling what it is. As the 2+ resale is happening tomorrow, they have probably temporarily deleted it from everyone’s accounts to ensure that no one can log in and basket a ticket as the system will think that you don’t qualify.

Just a hunch though so I could easily be wrong.

Definitely sounds like it could be a reason, but a sledgehammer to crack a nut approach and just shows how clueless the club are around the ticketing system really are

But as Barry says this is not the root cause of the issue, those basketing are the real issue that have forced 1 if not 2 artificial sales for this game.

What plans are in place to prevent the same thing happening for Ajax, I'll wager nothing

[30fiver]

Definitely sounds like it could be a reason, but a sledgehammer to crack a nut approach and just shows how clueless the club are around the ticketing system really are

But as Barry says this is not the root cause of the issue, those basketing are the real issue that have forced 1 if not 2 artificial sales for this game.

What plans are in place to prevent the same thing happening for Ajax, I'll wager nothing

My guess will be someone watching active sessions in the TO to see which account is logged in with a load in basket

[NickoH]

Email received for a Royal Mail delivery this morning

[30fiver]

1 booking of 10 from the 4+ sale, 8 of us have received an email and or a text re. collecting, nothing for the other 2.
Another booking of 3 from the 3+ sale, 2 of us have received an email and or a text re. collecting, nothing for the other 2.

The email addresses and phone numbers are 100% correct.

Email sent to the club.

Might have jumped the gun there, they said tickets posted out from Wednesday, probs not done 2.6k in 1 go, might have done certain sections or rows and seat numbers within a certain range and the rest today, I'll be waiting until end of today before I start to worry its usually like this

[Tiz Lad]

My guess will be someone watching active sessions in the TO to see which account is logged in with a load in basket

Well it's going to be more than one doing it, so are they having multiple people watching it. Just incompetence in the setting up of the system end of

There are people who now have credits that they really shouldn't have got in both the Napoli and Rangers sales thanks to the basketing of tickets as the sales shouldn't have happened

[30fiver]

Well it's going to be more than one doing it, so are they having multiple people watching it. Just incompetence in the setting up of the system end of

There are people who now have credits that they really shouldn't have got in both the Napoli and Rangers sales thanks to the basketing of tickets as the sales shouldn't have happened

I dont know what their site interface is like to monitor on the backend but would have thought 1 person could see oh we have 10 tickets available and there's 8 of them in Joe Bloggs basket

Napoli would have dropped anyway I think, this wouldn't have though

My guess is the club have taken the same number of tickets which people on 1 bought from their allocation and made it available to people on 2, as someone said before its been ages since a later availability sale for euro aways

[DOG-LFC8]

Makes no sense why they would remove Rangers away from everyone's history, strange one

[WanderingRed]

Is a statement on what's going on to much to ask?

Are people who originally purchased in the +2/+1 sales going to keep the ticket but have the credit removed, have their ticket cancelled or are these tickets part of corporate returns, etc.

[30fiver]

Is a statement on what's going on to much to ask?

Are people who originally purchased in the +2/+1 sales going to keep the ticket but have the credit removed, have their ticket cancelled or are these tickets part of corporate returns, etc.

They wont, think the email they sent saying less than 10 on 1 got a ticket suggests as the numbers so small its gonna slide

[30fiver]

Makes no sense why they would remove Rangers away from everyone's history, strange one

Probs re-apply it once everyones collected and NFC scanned in

Might have happened with other games in the past and people just didnt notice because there was no controversy

[30fiver]

Asking for trouble if they remove tickets from those who bought in the 1+ with people having booked travel and hotels

[WanderingRed]

Asking for trouble if they remove tickets from those who bought in the 1+ with people having booked travel and hotels

If they want to be seen to be doing something about it they should say those who purchased on +1 keep the ticket, lose the credit but get a refund.

[RainbowFlick]

If they want to be seen to be doing something about it they should say those who purchased on +1 keep the ticket, lose the credit but get a refund.

It’s 10 people apparently. There’s probably a bunch on 2+ who probably wouldn’t have got a ticket either which we don’t have the numbers for.

I feel like the maths will just figure itself out eventually and hopefully make it a non-issue for most?

[ABJ]

Might have jumped the gun there, they said tickets posted out from Wednesday, probs not done 2.6k in 1 go, might have done certain sections or rows and seat numbers within a certain range and the rest today, I'll be waiting until end of today before I start to worry its usually like this

Its not the tickets being sent out thats the issue, its the fact that for the bookings that have been pulled for collection, not everyone has been contacted to advise that they'll need to collect, despite the fact that the email address and phone numbers are 100% correct. It was made very clear that a whole booking would be pulled, not just individuals from it.

[WanderingRed]

It’s 10 people apparently. There’s probably a bunch on 2+ who probably wouldn’t have got a ticket either which we don’t have the numbers for.

I feel like the maths will just figure itself out eventually and hopefully make it a non-issue for most?

Yeah its a non-issue in this case but isn't it just like turning a blind eye?

They have a chance here to clamp down on it before it does become an issue otherwise it will just keep happening.

[ABJ]

It’s 10 people apparently. There’s probably a bunch on 2+ who probably wouldn’t have got a ticket either which we don’t have the numbers for.

I feel like the maths will just figure itself out eventually and hopefully make it a non-issue for most?

The email said 'less than 10' apparently.