Topic: Rangers away selling details

[jizzspunk]

I don't want to suggest you're a bit dodgy but the facts are speaking for themselves

Definitely dodgy 🤫

[sharkeyb]

Would love to know where the rest of the tickets went if they're saying less than 10

people with two or three who had been unable to get one

[Craig S]

Lots of people in here selected for NFC when it was only for 200 tickets. A lot more convenient than collection. I’d planned to work the morning. Might be difficult now.

I am hoping the NFC is throughout the whole time, so could go and scan at half time if needed.
They will have some collection at the stadium, just how long the queue is gonna be

[RainbowFlick]

But there were 25 tickets?

Mind pasting the email?

the page stayed up for ages though, it wouldn't have if those 25 just were purchased by the lucky few1s, few 2s and 3s + the exploiter. still a bit miffed by their end goal to be honest.

that's me possibly assuming the page was taken down when they actually looked into it and not because it actually sold out.

[30fiver]

people with two or three who had been unable to get one

Good shout tbf

[shambles]

Thanks! They should invest in copy writers because the way that email is worded is shocking

Would love to know where the rest of the tickets went if they're saying less than 10

Probably that people on 2 bought in the 1 credit sale? Only feasible explanation

[30fiver]

Probably that people on 2 bought in the 1 credit sale? Only feasible explanation

Or he's having us all on and wrote it himself.. 😂

Club would never lie, would they 🥴

[James_1906]

Wording sounds as if there will be a returns sale for people on 2 and no 1 sale advertised at all?

[Craig S]

Wording sounds as if there will be a returns sale for people on 2 and no 1 sale advertised at all?

I don't remember them ever doing returns sale for Euros

[James_1906]

I don't remember them ever doing returns sale for Euros

Salzburg I believe was the last one they done.

[30fiver]

Salzburg I believe was the last one they done.

Usually do a lot got leagues don't they but suppose with CL it's usually a bit more last min with ticket info

Might do one with Rangers because of what's happened

[James_1906]

Usually do a lot got leagues don't they but suppose with CL it's usually a bit more last min with ticket info

Might do one with Rangers because of what's happened

Yeah, only league away they didn’t do last season was Man City… no surprises there.

[jdirckze]

NFC for us 2 as well. Don't we still get a physical ticket? That's how I read it

yes Nick - same for us

[RainbowFlick]

was hoping they'd have updated (anfield) collection dates/times too. guess i won't be able to collect tomorrow.

[205mob]

Haven’t received an email from the +3 or +1, guessing it’s a pick up from anfield, happy days!


Can also distribute it on my 13+ never seen that before   

[nickyd186]

Out of interest is it a certain block that's been selected for nfc or random?

[Birdontheshirt]

You are one of a very small number of supporters who have credits and may have tried to purchase a ticket for this game which has now sold out.

We are aware of a few queries from supporters who felt they were unable to purchase a ticket before the sales criteria dropped who recorded one or more UEFA Champions League away games.

The ticket selling system is receiving an increasing number of people trying to hold tickets between sales and, although these are cleared down regularly, a small number of people still managed to get through the system to purchase tickets.

The sale to those with two credits was non guaranteed. There were a few people, less than 10, with one credit who managed to purchase a ticket in the sale.

We are reviewing the process to avoid this happening in future sales.

We would like to reassure you any returned tickets will go back on sale for those supporters with two credits until they sell out.

The club are implying that it isn’t much of a problem because less than 10 with one credit managed to buy tickets. But there’s even the problem of the leg up you can get as a person on 3 if you have a family/friend on 4.  Not convinced that the club fully accept there’s a problem - which is that their system can allow some to unfairly gain it.

[6 Euros]

Anyone had a reply back from LFC Help/TO on when they expect Rangers away to be available for collection? Looking like might have snags getting down to pick up due to the TO opening times and they have to be picked up by 1200 Monday.

Alternatively has anyone managed to change pick up at TO to Postal?

[Craig S]

I thought if one order was selected for collection, it was everyone in that order.
In our group we have an order of 3, and only one person has been notified. Is this right, or should everyone have had email/SMS and should be collecting?

He has checked contact details are correct on the order email

[nickyd186]

I thought if one order was selected for collection, it was everyone in that order.
In our group we have an order of 3, and only one person has been notified. Is this right, or should everyone have had email/SMS and should be collecting?

He has checked contact details are correct on the order email

Very strange that  was it the person who bought that got notified?

[PaulKS]

was hoping they'd have updated (anfield) collection dates/times too. guess i won't be able to collect tomorrow.

I gambled on that too, will have to collect in Glasgow if i can't tonight

They might update it today fingers crossed

[30fiver]

I thought if one order was selected for collection, it was everyone in that order.
In our group we have an order of 3, and only one person has been notified. Is this right, or should everyone have had email/SMS and should be collecting?

He has checked contact details are correct on the order email

It should be all in that booking

Not sure if the NFC one is different but it says in FAQ's that its all

[30fiver]

If I purchase tickets with other supporters in the same booking, will the whole booking be entered into the ballot, or will each supporter within the booking  be entered into the ballot individually? 

Supporters who purchase tickets together in the same booking will be entered into the ballot as group. If the booking is randomly selected via the ballot, it will mean that all supporters within that booking will be selected.

Supporters who purchase one ticket when making a booking will be entered into the ballot as an individual.

 

[RainbowFlick]

If I purchase tickets with other supporters in the same booking, will the whole booking be entered into the ballot, or will each supporter within the booking  be entered into the ballot individually? 

Supporters who purchase tickets together in the same booking will be entered into the ballot as group. If the booking is randomly selected via the ballot, it will mean that all supporters within that booking will be selected.

Supporters who purchase one ticket when making a booking will be entered into the ballot as an individual.

so if by chance most the 'selected' individuals were bought in groups, doesn't that mean it'll be more people collecting than they suggested?

[Craig S]

Thanks. So the lead booker does not have a ticket on the order, he just logged in to buy 3 mates one in the 3+ sale.
Lead booker no email, as expected. Then the first person listed has received SMS/email, but the next 2 haven't. Will wait until Friday when the collection info is sent, to see if they get contacted. If not, we will get onto chat then.

[Craig S]

so if by chance most the 'selected' individuals were bought in groups, doesn't that mean it'll be more people collecting than they suggested?

No, they will do it like they do the cup final and acs ballot. They will draw order numbers until the total number of individuals is up to the limit they have set.
800 people for collection, they will draw less than 800 orders to get to that level. Same with 200 for nfc

[RainbowFlick]

No, they will do it like they do the cup final and acs ballot. They will draw order numbers until the total number of individuals is up to the limit they have set.
800 people for collection, they will draw less than 800 orders to get to that level. Same with 200 for nfc

oh yes, forgot about that.

[30fiver]

Thanks. So the lead booker does not have a ticket on the order, he just logged in to buy 3 mates one in the 3+ sale.
Lead booker no email, as expected. Then the first person listed has received SMS/email, but the next 2 haven't. Will wait until Friday when the collection info is sent, to see if they get contacted. If not, we will get onto chat then.

Were they defo all the same transaction?

[30fiver]

so if by chance most the 'selected' individuals were bought in groups, doesn't that mean it'll be more people collecting than they suggested?

No its 800 people not 800 transactions

[Craig S]

Were they defo all the same transaction?

yes defo. It is really weird. We have checked email addresses on confirmation email, checked seat number on the collection email, and it is the ticket from that order.
I could understand one not coming through if a spelling mistake in email address, but no emails/sms on 2 of the 3.

It is the first ticket in the order confirmation email that has been messaged.

[Barry Banana]

yes defo. It is really weird. We have checked email addresses on confirmation email, checked seat number on the collection email, and it is the ticket from that order.
I could understand one not coming through if a spelling mistake in email address, but no emails/sms on 2 of the 3.

It is the first ticket in the order confirmation email that has been messaged.

He was number 800 and the others would have been 801 and 802?

[6 Euros]

Collection updated

[30fiver]

Post ones should come Thursday/Friday then if being posted from tomorrow

[redgriffin73]

Fuck sake, could have collected tonight after all. Does my head in the way they do this and you can't always take the risk they'll be ready!

[SingFongFC]

My mate bought for himself and two others in the 3+ sale, but it’s looking likely he’s going to be called in to work and won’t be able to make it. He’d offered me his ticket in that scenario, but has been selected for collection.

That mean there’s no way that I’ll be able to get that ticket, and it might go to waste??

[30fiver]

My mate bought for himself and two others in the 3+ sale, but it’s looking likely he’s going to be called in to work and won’t be able to make it. He’d offered me his ticket in that scenario, but has been selected for collection.

That mean there’s no way that I’ll be able to get that ticket, and it might go to waste??

It will go to waste and he will lose his credit on the card it was purchased against

[SingFongFC]

It will go to waste and he will lose his credit on the card it was purchased against

Sensational. Not even if I took his passport would they let me have it?

[30fiver]

Sensational. Not even if I took his passport would they let me have it?

Unless you look like him - the idea of this is so they know who has the tickets

[SingFongFC]

Well, we’ve both got a shaved head 

But not sure I fancy the trip up and running the risk of not getting it. Be devastated!

Surely there might be others in that situation, can’t imagine my mate will be the only one out of 800. Guess there might be a handful of returns to the club then in that case?

[sharkeyb]

Well, we’ve both got a shaved head 

But not sure I fancy the trip up and running the risk of not getting it. Be devastated!

Surely there might be others in that situation, can’t imagine my mate will be the only one out of 800. Guess there might be a handful of returns to the club then in that case?

probably just worth going to the TO to chat with them, failing that just return it for somebody else as he will just lose the credit anyway